Human Resource Six Sigma

Susan Scott

**** ********* *****, *******, *** York 14830

607-***-****, *****.*******@*****.***

http://www.linkedin.com/in/scottsusan

Objective

Motivated individual with an optimistic professional attitude, seeking a position as

Mid-level Manager position in a manufacturing environment

Highlights of Qualifications

• Extensive experience in a continuous flow manufacturing environment; high-achieving production operation Supervisor; continually in pursuit of best practice and quality standards

• Knowledge in Six Sigma; 6S and LEAN processes

• Proven mentoring skills, in both Union and Non-union cultures, essential in maintaining a

strategy for results at a planned performance level

• Proficient computer skills; strong organizational, interpersonal skills, and reading drawings.

• Masters Degree with a focus on Training, evaluate and provide feed- back to employees on their work, Train the Trainer Certificate, Human Resource Development Certificate will support and encourage employee involvement and recognize employee suggestions and ideas to improve quality; efficiency and safety

• Six Sigma Black Belt Project Leader

• Kaizen Event Leader

• Continuous Improvement Initiatives

• Standard Operating Procedures • Lean Manufacturing

• Balanced Score Card

• ISO 9000 Guidelines

• 5S/6S Methodology

Summary of Relevant Skills

Management

• Participated in interviewing and selection, completed performance reviews, trained and coached for improved performance

• Supervised 27 non-union employees within a continually changing competitive environment with a focus on lean just-in-time production process

• Responsible for day-to-day administrative and hands-on management for 4 fast-paced automated production processes employing 23 union and non-union employees

Employee Relations

• Mediated employee conflicts using company policies and disciplinary practices. Recognized for ability to defuse disputes and facilitate improved communication within and across work group

• Designed and developed an incentive program to reward the employees for discovering defects early to reduce costs and improve customer satisfaction

• Elected to be trained in the facilitator position to elevate the Employee Empowered Continuous Improvement process, carried out several safety and lean initiatives

Susan Scott

2543 Spaulding Drive, Corning, New York 14830

607-***-****, *****.*******@*****.***

Professional Experience

Cashier, Cracker Barrel, Horseheads, NY 2/2012 to present

Front Desk Clerk, Comfort Inn, Corning, NY 7/2011 to present

Production Shift Supervisor, Eaton Electrical Group, Horseheads, NY 2008 to 2009

Production Shift Supervisor, Mills Pride, Sayre, PA 2005 to 2008

Memberships

Member, American Society for Quality (ASQ) 2010 to present

Member, Society for Human Resource Management (SHRM) 2004 to present

Consumer Advocate and Assistant Chair for (QIC) Pathways 2010 to present

Education and Training

Train the Trainer, Elmira College, Elmira, NY 2007

Human Resource Development, Elmira College, Elmira, NY 2007

BS, Organizational Management, GPA 3.8, Keuka College, Keuka Park, NY 2004

Masters in General Education, Elmira College 2011

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