Quality Assurance Sales
Resume:
CHRISTOPHER W. BROWN
Blaine, MN 55434
Email: *****.***@*****.***
Education History
University of Minnesota-Duluth, BBA, 1991
Coon Rapids High School, Graduated with honors, 1986
Operations Management
Proven ability for organizing, managing and supervising people and projects in warehousing, operational and sales based environments. Recognized throughout career for leveraging knowledge of the marketplace and the operational environment to increase revenue and efficiencies. Adept at bridging communication gaps within departments by disseminating real time information and streamlining departmental goals in a simple yet compelling manner. Seeking an Operations/Distribution Management position, bringing 10+ years of experience as follows:
Key Strengths
Project Management Customer Service
Process Analysis/Improvement Revenue Growth
Cost Reduction and Budgeting Financial Management
Quality Assurance Market Analysis
Core Competencies
• Results-driven with exceptional practical judgment and skills in developing process improvement, cost reduction and increased operational efficiency as well as building and maintaining relationships.
• Known leader who transforms long and short term senior management plans into viable daily routines with measurable benchmarks against key business indicators.
• Strong strategist who acts as liaison between management, sales, production and distribution to transform strategic plans into workable solutions.
• Thorough resolve for conflict resolution.
Professional Experience
COCA-COLA ENTERPRISES, INC., Eagan, MN 2002-Nov. 2010
Category III Distribution Supervisor-Convenience and retail 2004-Nov. 2010
Coca-Cola, Eagan, MN
Full responsibility for managing, maintaining and developing relationships and market share in my territory while simultaneously controlling cost and maximizing efficiencies to meet budget constraints. Implemented training programs and employee development guidelines to improve productivity and reduce the number of poor performers.
Category III Warehouse Supervisor 2003-2004
Coca-Cola, Eagan, MN
Real time communication across departments for inventory updates and out-of-stock reports. Support distribution and sales through timely completion of loading trucks and instantly communicating any delays. Reduced error rate by employee accountability and implemented safety stretch programs that are still in use today.
Category III Distribution Supervisor-Bulk/Large Store 2002-2003
Coca-Cola, Eagan, MN
Acting intermediary for account managers, grocery managers, merchandisers and drivers. Communicate new promotions, pricing and product placement through daily interactions and individual employee accountabilities. Responsible for achievement of prompt time sensitive deliveries through daily route efficiency reviews and driver assessments.
Warehouse Manager 2001-2002
Viking Electric, Minneapolis, MN
Assumed full responsibility for all warehouse operations including: interview, select, train and review all associates, promote and advance cross departmental communication of out-of-stocks and inventory adjustments, error reduction, timely truck departures, assess and adjust routes and efficiencies to coordinate with sales objectives and oversee all shipping and receiving while simultaneously performing safety, cost and quality management within operational budget confinements.
Warehouse Supervisor 2000-2001
Advantek, Plymouth, MN
Manage all warehouse activity including hiring, training and supervising all employees, implement fork-lift and safety policy and procedure, perform annual performance reviews, increase overall efficiency through error reduction and individual accountability, shipping and receiving and project management.
Office/Warehouse Manager 1998-2000
Emergency Light Service Center, Minneapolis, MN
Office duties include: Database management and development, order processing, phone sales, service scheduling, build and maintain relationships with new and existing customers, cold calls, inside sales and city desk.
Warehouse duties include: Inventory control and management, project management, forklift operation, order fulfillment, training others, quality control and shipping and receiving.
Warehouse Lead 1992-1998
Viking Fulfillment, Brooklyn Park, MN
Train and supervise new and seasonal employees, space utilization, seasonal fulfillment projects implementation and management, quality assurance, inventory control, shipping and receiving.
Truck Broker/Dock Worker 1986-1992
Manning Transfer, Blaine, MN
Broker duties: Responsible for the delivery of LTL and truck loads of freight via brokering, delivery and pick-up appointments, follow-up calls for collection and finalization.
Dock Worker: Forklift operator, load and unload semi-trucks, route orders according to tickets, clean and maintain warehouse.
REFERENCES AVAILABLE UPON REQUEST
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