Customer Service Representative

Heather Lewis-Valentine

* ******* **** **** **** Antonio P.O. Portland Email: **********@*****.*** Tele: 1-876-***-****

Qualifications

Certificate Anti-money Laundering

Secretarial Skills Level 1

Customer Service Representative

Subject CAPE Level 1 Mathematics Distinction

Communication Skills 3

CXC Mathematics 1

English 1

Geography 2

Social Studies 2

Spanish 3

Education/Classes

Caribbean Life International Institute January 2002 – September 2002

Titchfield High School September 1995 – July 2002

Other Experience

Advantage General Insurance Company Limited July 2004 – Presently Underwriting

Clerk /Cashier/ Receptionist

Wrote new businesses and renewals for Motor and Non-Motor Policies. Assisted in filing Claims for

Motor and Non-Motor Policies. Answered questions, responded to concern and alleviated delicate

situations with professionalism and sensitivity. Assisted in the collection of premiums.

Frenchman’s Cove Limited February 2010 – August 2010 Front Desk Clerk /Cashier

Did payroll and statutory deductions for said company. Dealt directly with the guests on a daily basis.

Assisted in marketing said company. Collected all monetary transactions.

General Business Service Limited July 2003 – July 2004 Receptionist / Customer Service

Representative / Accounting Clerk

Did statutory deductions for small and medium size businesses and said business as well. Did payroll for

said company. Dealt directly with the clients on a daily basis; listened to queries and or needs and found

amicable solutions to all problems with a matter of urgency and professionalism.

References Available Upon Request

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