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Customer Service Sales

Location:
South Bend, IN, 46561
Salary:
any
Posted:
November 14, 2012

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Resume:

LISA SIGLER

***** *. **** **

Osceola, IN *****

480-***-****

auitm0@r.postjobfree.com

EXPERIENCE:

E Merchant Middleman Phoenix, AZ March1st, 2012 – August 2012

Bookkeeper/ HR

All bookkeeping duties, banking, reconciliations, Payroll, Payroll taxes, Payables and receivables. HR duties to

include maintenance, creation of files, tax forms, applications, pay scales.

Ranstad Phoenix, AZ November 2009 - January 2010

Photo Radar Clerk

*** Temporary Assignment to North Valley Justice Court

Docketing, preparing motions, setting hearings, receipts of fines, letters of suspension (delinquency), filing -

general office duties

Office Team Phoenix, AZ October 2009 - October 2009

Registration

*** Temporary Assignment to Green Build Conference

Intake general public with and without registrations for three day conference. Cash handling, badge issuance,

directories and more

CTG, Rochester, NY Phoenix, AZ September 2009 - October 2009

Bindery Operator

*** Temporary Assignment to Xerox @ Honeywell

Use of various bindery equipment including: Folders friction feed and air feed, collators, padding equipment; hot

glue and NCR, numbering, perforating and scoring equipment, hydraulic paper cutters. stitchers, and booklet

makers, laminators

Sarasota County Area Transit Sarasota, FL June

2008 - July 2009

Administrative Specialist I

Administration of fare structure, GFI system, prepare money and empty vault, for bank deposit(s), purchasing card

manager, budget forecasting, prepare and provide service result reports using software packages including

Microsoft Access and Excel; Prepare monthly Para transit billing, goodwill ticket sales and tracking using Microsoft

Excel; Dispatch and customer service to customers with change cards and faulty tickets. Created and maintained

database(s) for Fare Box, reimbursements and change cards, mailing lists using Microsoft Access. Receptionist

support answering multi-line phone system, preparing and inputting incoming mail, monies received, mail

distribution, and passes using, maintaining, and managing software packages including Maximo Compliment /

Complaint System. Act as substitute Recorder at various committee meetings including Labor, Management, and

Citizens Advisory Counsel. Various other task requested utilizing, constructing, and presenting presentations in

software packages including Microsoft Power Point, Maximo, IFAS (Florida Government Accounting System), FDOT,

Commuter Services Liaison. Transfer Station Operations, cash handling, pass sales, reconciliation of sales and

cash drawer, customer service to passengers with their schedules and / or routes to enable them to understand

the transit system.

Account Temps Sarasota, FL January 2008 -

May 2008

Full Charge Bookkeeper

Build and maintain multiple company (4) books using software packages including software packages such as

QuickBooks Pro; Preparation of bank deposits, bank reconciliations, A/R, A/P, month end journal entries, general

ledger, data entry and invoicing, federal excise tax returns, city and state sales tax returns, year end 1099’s,

monthly financial statements. Motor Vehicle tag and title exertion and website maintenance using Microsoft Front

Page.

Trikes by Tony Powersports Inverness, FL November 2005 -

November 2007

Build Coordinator

Complete Project Coordinator, Insurance costing estimates, inside sales, daily scheduling of incoming builds and

service repairs tracked with Microsoft Excel, maintain schedule for all painting, maintain factory pricing sheets,

utilizing Microsoft Excel, warranty tracking and scheduling, complete all invoicing, Back up Office Manager, to

include payroll utilizing QuickBooks Pro Software, test drives/ Rides, Motor Vehicle tag and title exertion, shipping -

UPS System, notary services, customer service, parts counter back up

Carbone Electric, Inc & Key West, FL October 2004 -

August 2005

Carbone’s Custom Firearms

Office Manager (Multi Business Environment)

Completely created bookkeeping system for both companies utilizing Quick Books. Pro. Customer service,

invoicing, data entry, general ledger, collections, job costing for bid proposals utilizing both Microsoft Word and

Microsoft Excel, preparation of liens/ lien releases, preparation of small claims filing, aid in supply procurement,

pull permits - schedule Inspections, complete project coordinator. Maintain service and long term project

schedules, service dispatch, maintain cost reports for long term jobs. Managed 4 electricians, prepare payroll for

outside payroll service, journal entries to reflect payroll costs, human resources duties, job advertising,

applications, W-4’s, insurance benefits coordination. Carbones,’s Custom Firearms - Customer service, data entry,

invoicing, bank deposits, bank reconciliations, credit card reconciliations, inventory procurement, accounts

receivable, general ledger, purchase orders, monthly financial statements, created government proposals, NFA/

ATF Special Occupational tax returns, monthly sales tax returns,

KARE Services Berrien Lake, MI February

2004 - August 2004

Caregiver

Daily care of the elderly, such as feeding, bathing, dressing and general care

SeaTech, Inc Sugarloaf, Florida November 2003

- February 2004

WF Enterprises

Summerland Rental, Inc

Accountant (Multi Business Environment)

Accounts payable, certified payrolls, payroll, to include child support and garnishments utilizing software specific

to construction called Computer Ease, 940, 941, UTC6 monthly and quarterly, workers comp self audits utilizing

Microsoft Excel, month end journal entries, job setup - phasing, bank deposits, bank reconciliations, WF

Enterprises and Summerland Rental, Inc., invoicing, accounts receivables, payroll, monthly sales tax returns, bank

deposits, bank reconciliation’s, general ledger, month end journal entries utilizing Peachtree software, 940, 941,

UTC6, monthly and quarterly.

Key West City Paper Key West, FL August 2003 -

February 2004

Bookkeeper (Part-Time)

Invoicing, collections, bank deposits, payroll in the boss’s absence

Kennedy Electric Key West, FL December

2002 - November 2003

Office Manager

Customer service, invoicing, data entry, collections using Quick Books Pro software, preparation of bank deposits,

scheduling service and long term projects, dispatch service calls, lien Releases, Notice to Owner/ Contractor, job

costing for preparation of bids.

Marine Diesel of the Florida Keys Key West, FL September 2002 -

December 2002

Full Charge Bookkeeper

Invoicing, accounts receivable, accounts payable, prepare bank deposits, bank reconciliations, general ledger,

utilizing Quick Books Pro, monthly sales tax remittances, payroll preparations for ADP, monthly preparation of

financial statements, work with CPA of monthly and yearly requirements

Dexter Axle Company Elkhart, IN April 2000 -

August 2002

Senior Accounting Clerk

Balance sheet account reconciliation’sl, general ledger, preparation and analysis of financial statements, assigned

monthly journal entries and accruals, Sales and Use tax accruals for five states, responsible for all vendor

maintenance, back up for high volume accounts payable, data entry, postings, check runs, and vendor assistance,

experienced in semi annual balance sheet reviews, Experienced in year end audits and assistance to auditors,

creation of written procedures, inventory auditing, intensive experience and knowledge of MRP system - EMS.

Worked with Controller and Operations Manager in creating a monthly graph package measuring performance

levels for 9 plants and company consolidation utilizing Microsoft Excel, tracking of vendor lawsuits expense and

reserve adjustments, creation and maintenance of Access databases, worked with purchasing on special vendor

purchasing projects, assist Payroll with G/L account number assignments, Tracking and collections of all employee

purchases and advances utilizing Microsoft Excel, assist plant personnel with month end closing and analysis;

vendor issues and general questions, Experienced with inter-company sales, transactions/ journal entries, special

projects as assigned, *First month of employment with Dexter worked with Marketing on axle configuration project

for Redneck Trailer Sales.

EDUCATION:

FEMA Online Education 12/2011 – Current

Introduction to Incident Command Certificate 01/2012

Emergency Program Manager Certificate 01/2012

Hurricane Preparedness Certificate 12/2011

Sarasota County Government Sarasota, FL (2009)

Vendor Insurance Requirements, SCG FY09 Strategic Planner, WORKS Payment Manager, Training for

Account Managers, Performance Management for Employees, 5 Classes in Sarasota County Government

HR Series, Fair Housing Act.

Ivy Tech State College South Bend, IN

Classes in Business Management - Accounting, Previous classes for Graphic Design, Business, and

Computers, Self Taught in Quick Books Pro, Peachtree Accounting, EMS -MRP system

Productivity Point International Mishawaka, IN

Excel 97 2-00, Access 97 10-00, Excel 97 Macros 3-01, Excel 97 Advanced 12-01.

American Management Association

Sales and Use Tax Seminar 10-00,

OTHER: Self starter, highly computer literate, good organizational and analytical skills, good problem solving

skills, mechanically inclined

References:

Tom Carbone 305-***-****

Marissa Ogden 602-***-****

Tony Sparacino 352-***-****

Dick Bailey 941-***-****

.



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