Administrative Assistant Customer Service
Resume:
EVETTE M. BELL
aucmsl@r.postjobfree.com
|Summary of |A diversified background working in all aspects of Accounting and|
|Qualifications |Administrative Assistance, to include Full Charge Bookkeeping, |
| |Accounts Receivable, Accounts Payable, Collections and |
| |Reconciliations along with previous Supervisory experience, |
| |Personnel Management and Customer Care Services |
| | |
|Work Experience | |
| |Fauquier Community Action Committee Warrenton, VA |
| |Executive Administrative Assistant-10/2010-5/2011 |
| | |
| |Overall administration of office duties to include employee |
| |scheduling, employee job descriptions, ordering supplies, |
| |maintaining records management systems, and performing basic |
| |bookkeeping work. And any other tasks as directed by the |
| |Executive Director |
| |Greeted visitors and determine whether they should be given |
| |access to specific individuals |
| |Opened, sort, and distributed incoming correspondence, including |
| |faxes and email |
| |Prepared agendas and make arrangements for committee, board, and |
| |other meetings |
| |Conducted research, compile data, and prepare papers for |
| |consideration and presentation by executives, committees and |
| |boards of directors |
| |Interpreted administrative and operating policies and procedures |
| |for employees |
| |Met with individuals, special interest groups and others on |
| |behalf of executives, committees and boards of directors |
| |Manage and maintain executives' schedules |
| |Prepared invoices, reports, memos, letters, financial statements |
| |and other documents, using word processing |
| |Set up and oversee administrative policies and procedures for |
| |office |
| |Reviewed operating practices and procedures in order to determine|
| |whether improvements can be made in areas such as workflow, |
| |reporting procedures, or expenditures |
| | |
| |B.E.T Services & Repair Manassas, VA |
| |Administrative Assistant/Co-Owner-1/2008-6/2009 |
| | |
| |Provide administrative/secretarial support to business partner in|
| |which includes answering telephones, and resolving a range of |
| |administrative problems and inquiries |
| |Coordinate all aspects of marketing new business to include new |
| |business set-up |
| |Schedule and coordinate appointments and other similar activities|
| |for business partner such as dispatching calls |
| |Enter and record profits and loss of profits and maintained the |
| |preparation of quarterly and annual taxes |
| | |
| |Long Fence (Contract Assignment) Chantilly, VA |
| |Collections Specialist- 10/2006-12/2007 |
| | |
| |Assisted aggressive collection team to resolve past due accounts |
| |according to Aging Reports and DSO's |
| |Prepared course of actions reports and provided necessary |
| |recommendations to VP/PM to ensure company's policies/procedures |
| |were in compliance to accounting standards |
| |Assisted the VP/PM to ensure the accuracy of all billing, charge |
| |backs, and change orders |
| |Provided assistance as a back up to the AR department for |
| |researching, reconciliations and posting receipts |
| |Maintained and updated all customers' accounts |
| | |
| |Dynex Technologies (Contract Assignment) Chantilly, VA |
| |Full Charge Bookkeeper - 9/2005-6/2006 |
| | |
| |Managed businesses' financial records using AS 400, Oracle, |
| |Windows XP and Excel |
| |Managed accounts receivable/payables reports on a daily, weekly, |
| |bi-weekly and monthly basis |
| |Examined and entered incoming invoices to include updates of |
| |coding and verifying postings |
| |Monitored and entered all daily transactions of checks written |
| |and received daily |
| |Entered and verified all cash receipts including reconciling all |
| |cash inputs |
| |Reviewed and verified bank reconciliations and general ledgers |
| |according to company's standards and procedures |
| |Updated and maintained domestic and international collections |
| |book according to Aging Reports and DSO's |
| | |
| | |
| | |
| | |
| |Assisted sales team by analyzing customers' troubled accounts for|
| |reconciliation |
| |Updated and entered all pertinent information into database for |
| |all customers' accounts including dialog history |
| |Executed follow ups on customers' accounts to reconcile credit |
| |adjustments, bad debt write-offs, refunds, charge backs, |
| |including any notifications and transactions |
| |Provided assistance as back up for HR Department to process |
| |bi-weekly payroll, employee records and benefits |
| | |
| |Hampton Inn Warrenton, VA |
| |Assistant General Manager- 10/1992-08/2004 |
| |Managed business operations in fast-paced hotel |
| |Recruited, trained scheduled, and supervised all hotel staff |
| |Executed corporate sales initiatives according to planned budgets|
| |for the year |
| |Ensured the highest level of product quality and customer service|
| |through participated training |
| |Planned, analyzed and managed business plan to optimize sales |
| |revenue targets |
| |Ensured corporate compliance with audit and operational control |
| |standards and procedures |
| |Managed Accounts payables and receivables |
| |Updated and maintained collections book for approval by General |
| |Manager |
| |Managed and prepared invoice billings to clients |
| |Controlled and handled large amounts of cash daily |
| |Verified and maintained all cash expense disbursements |
| |Verified and recorded cash receipts |
| |Prepared daily bank deposits and bank runs |
| |Prepared financial statements, profit and loss accounts, |
| |balance-sheets and schedules |
| |Managed all HR relations including employee records, payroll, |
| |annual reviews and promotions |
|Education | |
| |Fauquier High- Warrenton, VA High School Diploma-General |
| |Studies |
|Computer Skills | |
| | |
| |MS Windows XP, Microsoft Suite, System 21, AS 400, Oracle, |
| |Citrix, Navision, QuickBooks, 10 Key, Southware |
|References | Upon Request |
Contact this candidate