Customer Service Manager
Resume:
Carolina Diaz
Santa Ana, CA 92704
Phone: 714-***-****
E-Mail: ********@*****.***
Summary: To obtain a position where I can apply my skills and experience to accomplish the company goals and provide excellent customer service.
Job Objective: GENERAL OFFICE, 3 year experience
RECEPTIONIST, 3 year experience
Experience:
Job Title: Assistant Manager
Employer: Sharky’s Mexican Grill, Tustin, CA
Dates: 07/10 to 03/11
Duties: Worked for this restaurant as the assistant manager. My duties were to schedule, supervise, and train the employees in company procedures. We assisted customers with food and beverage orders, provided excellent customer service and maintain clean customer areas. Also, responsable for balancing cash during my shift and doing necessary reports for management.
Job Title: Catering Coordinator
Employer: Pasta Bravo, Anaheim Hills, CA
Dates: 04/08 to 03/11
Duties: Worked also for this restaurant as the catering coordinator. My duties were to pursue business to the company by building relationship with local businesses. I organized orders, confirmed orders, and was responsible to assure all orders were delivered correctly and on time. I had an extremely responsibility for office tasks such as filing, answering phones and emails, organization, and to provide excellent customer service.
Job Title: General Manager
Employer: Pasta Bravo, Newport Beach, CA
Dates: 07/05 to 04/08
Duties: Worked for this restaurant as the general manager. My duties were to schedule, supervise, food cost control, and train employees in company procedures. We assisted customers with food and beverage orders, provide excellent customer service and maintain clean customer areas. I also, had to complete necessary reports for management.
Skills: CUSTOMER SERVICE, GENERAL OFFICE SKILLS, MANAGEMENT, ENGLISH/ SPANISH, FAST FOOD SUPERVISOR, CASHIER
Education: Valley High School Graduate
Willing to relocate: Yes
References: Available on request
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