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Sales Customer Service

Location:
Mansfield, OH
Posted:
April 17, 2012

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Resume:

Bryan P. Olszewski

******@*****.***

330-***-****

Permanent Address

*** ********** *** #***

Streetsboro,OH 44124

Objective

To bring to your organization enthusiasm, dedication, responsibility

and good work ethic;

combined with a desire to utilize my skills obtained through a myriad

of experiences described below. I also wish to obtain a position that

will enable me to Utilize my strong organizational skills, educational

background and ability to work well with people.

Education

Bowling Green State University- Bowling Green, OH

2006-2007: General Undergraduate Coursework

Medina Senior High School- Medina, OH

Graduated: June 2001

Sales Experience

Aspen Dental, Elyria, OH and Fairview Park, OH

Sales and Operations Manager (GM)

June 2009-Present

Currently overseeing daily operations of both offices

Educating patients with clear and concise treatment plan presentations.

Committing patients to begin treatment.

Maximizing case acceptance to meet sales goals.

Responding to key performance indicators to ensure practice success.

Dealing and working through staffing issues

Motivating my office team for optimal practice performance.

Implemented one on one training for management and staff

Exceeded monthly sales budget every month of employment

Profit and loss responsibility

Ensured office profitability by keeping costs low and production high

Sprint, Parma, OH

Retail Sales Consultant August 2008-June 2009

Exceed service and sales objectives by providing world-class service

to customers in store.

Consultation and guidance in meeting the customer's specific wireless needs

Sell products and services as well as actively solicit new customers

through inside sales and store marketing events

Lids, Toledo, OH

Store Manager: December 2006- August 2008

Drive sales by delivering exceptional customer service

Assist in monitoring and controlling profitability objectives of store

set forth in company budgets and forecasts

Perform proper documentation and records keeping

Process all inbound merchandise shipments, in-store price

changes and store-to-store or store-to-warehouse product transfer

Open and close the store, insuring the deposit is properly accounted

for and dropped

Assist in instituting visual directives needed to maintain company

standards of product layout and sales floor organization

Follows compliance with established company policies, procedures and

guidelines including, but not limited to, safekeeping of company

inventory, funds, property and employees

Computer Skills

Proficient in both Windows and Mac OS platforms

Proficient in Microsoft Word, PowerPoint, and Excel

Frequent use of e-mail and internet and research tools



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