Manager Customer Service
Resume:
Blake Taylor
Chickasha, Ok *****
************@*******.***
SUMMARY
Dedicated buisness professional with a strong track record of developing customer loyalty and managing customer/sales operations
QUALIFICATIONS
I am great with people and maintaining a positive professional relationship between client/customer. I am self-motivated and very structured. I live my business/personal life through short/long term goal setting and achieving. I will be the top producer/performer in whatever business setting that I am, only because I know what I am capable of and am able to do what is necessary to achieve that.
WORK EXPERIENCE
2010 - 2011
Assistant Manager
Arby's Beef Corp.
Chickasha, Ok
Run and manage members and execute all needed responsibilities in order for store to produce and maintain production on a daily basis. Make schedules, interview potential crew members, and make daily deposits.
I had zero previous fast food experience prior to this job. I welcomed and educated myself on the business structure and opportunities within the company, and was able to promote to assistant manager from a crew member position in under five months.
2009 - 2010
Account Manager/Trainer
Superior Concepts
Oklahoma City, Ok
Run and manage numerous accounts and clients. Managed and train a team of 6. Interview/train new employees. Ran Morning and evening meetings. Maintain client PR and customer relationship with the clients. Lead out of town business trips with a team of 5. Maintained constant professionalism and business goals in and out of the office.
Doubled monthly sales and client/employee retention rate in the last six months.
Awarded century club from our national parent company.
2008 - 2009
Sales Rep
Wallgreens
Chickasha, OK
Basic retail customer service responsibilities.
Awarded Customer Rep of the month.
2007 - 2008
Customer Relation Advisor/Trainer
All Digital Satelite
Blanchard, Ok
Maintain good long term relationships with customers of Dish Network and Direct TV. Generated and established new customers for both clients. Train new employees for my position and trained for the new employees to run PR events for both clients.
Awarded top sales and signed leads two months in a row.
EDUCATION
2007 - Present University of Oklahoma
BA Psychology
Norman, Ok
2005 Oklahoma City Community College
AA Psychology
Oklahoma City, Ok
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