Retail Manager/ Sales Supervisor

** ********* ****** 603-***-****

Floor three ********@***.***

Nashua, NH 03060

Annie Homo

Objective To find a career in a management field that creates a friendly and challenging work environment and shows more room for advancement.

Professional March 2005 - Present US Vision Nashua, NH

Experience [ Optical Manager]

Placing customer orders through an online order processing system. Create employee schedules as well as scheduling appointments for the doctor on site.

Experience with many optical tools such as a lens-o-meter, a pupil-o-meter and a PD ruler. Contact lens fittings as well as I & R classes (Insertion and removal of contact lenses), perform adjustments and repairs on customer’s eye wear.

Customer service dealing with customer complaints and concerns, and cash reconciliation. Daily, weekly and monthly sales paperwork.

July 2002 - November 2004 Blockbuster Video Waltham, MA

[ Assistant Manager]

Customer service dealing customer complaints and concerns.

Transferring and receiving of videos from other stores as well as the main studio warehouses. Cash reconciliation and problem solving.

Education 1996-2001 New England College Henniker, NH

[ Bachelors in Business/ Accounting ]

Attended college for two years was unable to finish. If given the opportunity, finishing would be an option.

Accreditations Optical Certification for the State of New Hampshire

Awards received Departmental award for increased comp sales for the previous year.

References Upon Request