Customer Service High School
Resume:
KIMETRIA DAVIS
Washington, DC 20032
*****.********@*****.***
SKILLS:
Superior Customer Service Inventory Respectful
Honest Housekeeping Courteous
Trustworthy Cash Handling Stock Rotation
Problem-Solving Skills Friendly Team Player Hospitality
Documentation MSDA Competent Laundry
EXPERIENCE:
2011-PRESENT Housekeeper; Marriot – National Harbor, Maryland
• Clean and organize rooms quickly and efficiently
• Replace room’s linen and amenities
• Remove trash
• Dust and polish furniture
• Vacuum carpet
• Clean bathrooms
• Adhere to Marriot’s SOP
• Report maintenance or safety issues to appropriate personnel
2008-2009 Customer Service Clerk; Safeway – Washington, DC
• Courteously greeted each customer
• Accurately accepted cash/credit/checks for purchases
• Regularly referred to Safeway’s SOP for refreshers and update
• Maintained register area in a neat and orderly manner
• Effectively interacted with customers and coworkers of various socio-economic statuses
• Properly bagged customers groceries and provided parcel escort services if request or needed
• Directed customers to various areas of the store in an effort to assist them with locating requested items
1/2008-6/2008 Customer Service Rep/Cashier; Pizza Hut – Laurel, Maryland
• Took customer’s orders
• Maintained cleanliness of dining area
• Handled cash transactions on cash register
2007 Sandwich Artist; Subway – Oxon Hill, Maryland
• Greeted customers
• Used cash register to record orders and compute bill amount
• Collected payments from guests and provided change
• Completed hot & cold food preparation on assignments neatly, accurately, and in a timely fashion
2006-2007 Server/Cashier; Henry’s Soul Food Cafe – Oxon Hill, Maryland
• Took food and drink orders and received payments from customers
• Cooked and packaged batches of food, such as hamburgers and fried chicken which were prepared to order or kept warm until sold
• Served orders to customers at window, tables, or counter
EDUCATION: Anacostia High School Diploma - 2008
Washington, DC
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