Office Clerk
Resume:
Sarah Hamilton
Marietta, GA
*****.************@*****.***
SUMMARY
Loyal Educated professional with hands-on experience and knowledge in providing customer service been with company for 7 years
Ability to execute multiple projects simultaneously and meet strict guidelines
Cooperative team player; equally effective and self motivated working independently
Detail-oriented, flexible, organized and goal-directed
Microsoft skills, including Word, PowerPoint, Excel and
Outlook. UPS Worldship and FedEx Online Software
PROFESSIONAL EXPERIENCE
CENGAGE/COMPUTAUGHT, Atlanta, GA 2010-2011
Client Services
Provided customer assistant to establish new accounts, processed applications for schools, answered a multi-line phone, composed spreadsheets, processed mailings to the customers and provided excellent customer service
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THOMPSON/COMPUTAUGHT, Atlanta, GA 2007 - 2010
Office Manager
Ensure office runs smoothly; order supplies, run all office errands, answer/respond to incoming calls, and manage mail distribution
Handle first line computer and telephone technical issues; make sure office telecommunications system and equipment is maintained and in working order
Act as point of contact for building management, coordinate inspections, participate in the emergency response training, etc.
Keep libraries, documentation and subscriptions up to date
Take the initiative to improve administrative nature of a smooth running office environment
Resolves any billing problems or errors by reconciling invoice discrepancy with vendors and coordinating vendor payment inquiries with the corporate office to maintain good relations with the vendors.
SARAH HAMILTON PAGE TWO
New Account Assistant (2006-2007)
Provides customer assistant to establish new accounts, processes applications for schools, answers a multi-line phone, composes spreadsheets, processes mailings to the customers and provides excellent customer service
Shipping Technician (2005-2005)
Processed and shipped CD-ROMs, books, and other materials.
Use UPS and Fed-Ex software.
Quality Assurance Technician (2004-2004)
Checked and edited software for errors online
ADDITIONAL EXPERIENCE
Student Assistant, Kennesaw State University Library
Overnight Stock Clerk, Kmart
Assembly Line Personnel, Tumi
EDUCATION / TRAINING
Undergraduate Coursework, Information Technology
Georgia Southern University, Statesboro, GA
Internet Specialist E-Commerce Site Designer E-Commerce, Certificate
Southeastern Technical College, Vidalia, GA
Certificate Microsoft Excel 2007
Education to Go
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