Sales Customer Service

Michael T. Miller

*** ******** *** ****#: 770-***-****

Douglasville, Ga. 30134 Phone: 678-***-****

E-mail *******@***.***

Executive Summary

Executive professional with comprehensive business, sales and marketing background, both domestic and international. Skilled in interdisciplinary relations, marketing strategy, and consulting services, strong supervisory and reporting skills while committed to ongoing professional growth, and customer service. Strong knowledge of management and sales principles, budget reporting, while actively engaging in community networking.

A native of Louisville, Kentucky, Mike attended The University of Louisville, and St. Leo University where he earned his B.A. degree in Psychology. Later he received his M.S. in Psychology from Nova Southeastern.

Professional Strengths

Successful track record of creating and maintaining relationships with clients, associates, and external contacts. Successful in developing, and implementing products and strategies to meet and exceed sales objectives. Successful in managing target markets and staff to meet specific objectives and timelines.

Sales and Marketing Strengths

• Planning & Development * Branding

• Visionary Thinking * Trade Show Planning

Business Development

• Sales & Negotiation * Project Management

• Public Speaking * Program Implementation

Relationship Management

• Team Leadership * Client Relations

• Needs Assessment * Training & Supervision

PROFESSIONAL EXPERIENCE

Objective: To be part of a winning successful team with the opportunity of

advancement through field-facing success.

2000 -Present Source One: Director Sales and Marketing

Developed and implemented the sales and marketing efforts with international and domestic buyers within the in the U.S.

Responsibilities included budgeting, strategic planning for sales and marketing, sales training, product review, budget reviews, forecasting to meet a 20% growth initiative.

1993-2000 Artex International: Regional Sales Manager

Responsibility included but not limited to developing new accounts in the southeast, managing existing customer base, sales training, marketing and managing up to 64 reps, and customer service throughout 8 states. Increased sales efforts by 21% ($18M to $23M)

1986-1993 NCH Corp: Regional Manager

Managed sales and marketing for the commercial and residential chemical division in Southeast. Developed new accounts on local and national levels, hired, supervised and trained sales staff, while managing the profit center.

1978-1986 Atlanta Braves, Atlanta, GA

Professional baseball player.

Education

NOVA Southeastern University, Ft. Lauderdale, FL

Graduated M.S. Psychology

St. Leo University, St. Leo, FL

Graduated Cum Laude, B.A. in Psychology

References

* Contact information furnished upon request.

1. Dr. Homer Rice – Retired Athletic Director Georgia Tech

2. Phil Wyse – V.P. Baltic Linen

3. John DeRussy – Business Owner

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