Information Technology Management

DAVID N. JONES

Phone: 210-***-**** | Email: *.*********@*****.***

Address: **** ********** ****** *******, ** 76542

Desired Job Type: Information Technology

Security Clearance: TS/SCI

Desired Locations: US-TX

Availability: Immediately

SUMMARY OF QUALIFICATIONS

Detail-oriented and highly motivated IT Professional with 10+ years of experience and success. Solid analytical, communication, interpersonal, problem solving and critical thinking skills. Currently seeking a position in information technology which will utilize all knowledge, skills, and abilities as follows:

- Information Security

- Testing/Troubleshooting

- Project Management

- Information Management

- Network Administration

- Team Building/Leadership

- Performance Evaluation

- Disaster Recovery

- Problem Solving

EDUCATION & TRAINING

- Excelsior College | B.S. in IT: Information Security (2010)

- CompTIA Security+ (Oct. 2010) ~ CompTIA Network+ (Apr. 2004) ~ CompTIA A+ (Jun. 2002)

- Information Assurance/Computer Network Defense Level I & II (Sept. 2007)

- Microsoft Certified System Administrator: MCSA Windows 2000 (May 2004)

EXPERIENCE

U.S. ARMY Feb. 2001 – Oct. 2011

Network Supervisor, Fort Hood, TX (Nov. 2010 – Oct. 2011)

- Supervised a Command Post Node (CPN) 14-personnel team that provided telecommunications and

networking support over satellite terminals, during deployment operations that resulted in 95% up time leading to the team being commended and receiving numerous awards.

- Installation and configuration of server operation systems (i.e. Windows Server 2000/2003)

- Analyzed requirements and options to plan for software and equipment upgrades.

- Responsible for evaluating each team member work performance through monthly and quarterly

evaluations.

Information Management Supervisor, Camp Arifjan, Kuwait (Oct. 2009 - Oct. 2010)

- Performed duties as the Information Assurance Supervisor to a 5-personnel team, conducted Automations Data Processing (ADP) assessments/inspections, and managed/maintained over 250 pieces of ADP equipment.

- Conducted vulnerability and risk assessment testing of systems to ensure compliance with all regulations and policies.

- Researched, coordinated, and recommended both long and short term system improvement plan.

- Upgraded the organization’s Life Cycle Replacement plan for ADP equipment.

- Observed and evaluated each team member through oral and written communication monthly.

Senior Automation Analyst, Fort Sam Houston, TX (Apr. 2008 - Sept. 2009)

- Served as the Senior Logistical Automations Technician Information Assurance Manager, responsible for providing maintenance, technical guidance, and functional troubleshooting support.

- Technically wrote, developed and documented automation information management standard operating procedures (SOP) and training plans.

- Ensured that all users and systems were compliant with policies, through quarterly and annual training.

Senior Communications Escort, Heidelberg, Germany (Dec. 2004 - Dec. 2007)

- Performed duties as the senior communications escort to the Commanding General, such as providing 24/7 worldwide communications services via satellite phones, Secure Terminal Equipment (STE), Video Teleconference (VTC) and Tactical Satellite (TACSAT).

- Installed, configured and maintained Tactical Local Area Network Encryption (TACLANE) equipment (i.e. KG-175 and KG-250).

- Information Assurance supervisor to an 18-personnel team which ensured compliance with Information Assurance Vulnerability Alerts (IAVA's), as well as certification and accreditation of the communications building through the process of Defense Information Assurance Certification and Accreditation Process (DIACAP).

- Setup and installed software/patches, and added new hardware/peripherals.

- Performed scheduled audits on the organization’s systems.

- Evaluated each staff member’s work and performance through quarterly evaluations.

Instructor/Writer, Fort Gordon, GA (Mar. 2002 - Nov. 2004)

- Instructed at the School of Information Technology

- Performed instructions in UNIX, Solaris, Access, HTML, Windows operating systems and Capstone which included installing and configuring routers and switches.

- Responsible for training over 900 Career Management Field (CMF), Initial Entry Training (IET), Allied and Reserve personnel annually on hardware, software and networking technologies; earning Instructor of the Month honors twice.

- Developed, maintained and updated course material to ensure training of the latest material.

- Conducted examinations and evaluations.

System Administrator, Yong San, Korea (Feb. 2001 - Feb. 2002)

- Provided prompt, effective and sufficient front-line helpdesk telephone and work-site support to personal computer users by addressing and resolving trouble reports and service agents.

- Ensured customer satisfaction by completing all tasks in a timely manner.

- Removed, transferred and destroyed classified data from Automated Information Systems (AIS) components.

- Oversaw a 5-person team which was responsible for repairing, installing and maintaining the hardware within the organization’s systems.

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