Stephanie D. Payne
Objective
Seeking a challenging Billing Clerk position which allows me to utilize my skills in performing a variety of complex clerical and accounting functions for patient billing, including payment posting, maintenance of third party billing records, and resolution of a variety problems; following up on submitted claims and patient billing; resubmitting claims and resolving problems.
Experience
08/2009-10/2009 The Outsource Group
Claims Representative
• Worked outstanding claim denials
• Telephoned insurance payors and patients regarding accounts
• Faxed medical records and claim forms
08/2008-07/2009 Memorial Hermann Hospital Houston, Tx.
Office Assistant
• Distribute daily discharge reports
• Answer calls from insurance payors
• Fax clinical reports
• Communicate with case managers regarding daily reviews
06/200*-**-**** South Louisiana Medical Associates Houma, La.
Billing Clerk
• Process third party reimbursement claims
• Process patient statement, key data, post transactions, and verified insurance eligibility and
benefits
• Balance daily batches and report; prepare income reports and statistics.
• Research and respond by telephone and in writing to patient inquiries regarding billing issues
and problems
• Follow up on submitted claims
• Participate in development of organization procedures and update of forms and manuals
11/2004-09/2006 Wal-mart Houma, La.
Department Clerk/Cashier
• Handled floor sales
• Handled Cash
• Handled phone inquiries
• General up keep of area
• General store displays and advertising
• Assisting in the training of new employees
11/1999-11/2004 High Rollers Casino Houma, La.
Hostess/Cashier
• Served an average of fifty plus customers a day serving drinks and giving change while maintaining
excellent customer service skills.
• Handled a daily cash turnover of $15,000 or more per shift
• Serviced daily drawing to customers
Computer Skills
Proficient with Microsoft Office System (including Microsoft Word, Microsoft Excel, Microsoft PowerPoint®, Microsoft Access, and Microsoft Outlook®), Centricity Physician Office Management Account Processing System , Acadiana Computer Systems
Education
03/2008-Present University of Phoenix Metairie, La /Houston, Tx
References
Available upon request.
Metairie, La.