Terri Lee Warnstorff
East Brookfield, MA 01515
**********@*****.***
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MANUFACTURING/PRODUCTION SUPERVISOR
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Combines 24+ years of supervisory & maintenance experience within various manufacturing environments:
• Multi-Site Production Management
• Start up experience in Semi-conductor Industry
• ISO 9000
• Development of Standard Operating Procedures
• Quality & Performance Improvement
• Employee Scheduling in Union & Non-union Environments
• Preventive Maintenance/ Troubleshooting of Manufacturing Equipment
• WIP Management through Plant Processes
PROFESSIONAL EXPERIENCE:
Gentex Optics 2006- 2011
Production Supervisor – Finishing Department & Molding Departments
• Reviews schedules & assigns work according to order priority.
• Interfaces with previous shift supervisor and other department supervisors to discuss/resolve production needs/concerns.
• Ensures machines & operations are adequately staffed & manages staff accordingly.
• Observes employee work performances & resolves issues.
• Completes daily shift report at end of shift & records WIP count from various workstations.
• Records & tracks assigned employees attendance records.
• Participates in the hiring, terminated, transferring & disciplining of employees.
• Responsible for completing employee performance reviews, conducting performance review meeting after discussing with department manager.
• Monitors volume, yields & defect types throughout the shift. Reports/ sends samples of high volume defects to the part of the process responsible for defect so equipment responsible can be adjusted to rid the cause of the defect.
• Supports safety & culture related activities & enforces safety guidelines.
Nashua Corp 2004 – 2006
Manufacturing Supervisor – Toner Division
• Managed manufacturing efficiency of Toner Department, by comparing daily results against expected yields.
• Directly supervised operators on all 4 shifts of operation.
• Supported transfer of processes & products from engineering into production using Inventory Control Program (SYSPRO).
• Resolved issues interfering with the department’s ability to meet production schedule.
• Ensured quality remained a primary focus for all department activities by actively participating in quality checks & review of operator checks as well.
• Supported safety-related activities & enforced adherence to safety guidelines.
• Provided hands on support to the manufacturing floor.
• Wrote & administered employee performance reviews.
• Ensured machines & operations were adequately staffed, and adjusted weekly work schedule accordingly.
• Ensured that there was an adequate inventory of material & department supplies, and that employees had the necessary paperwork & information to perform the job.
• Provided support & mentoring to team leaders.
ERA -The Masiello Group Real Estate 2002 – 2005
Independent Contractor – Sales Associate – Residential Property
• Provided support/direction with the many different aspects of Real Estate transactions, from buying and selling to full relocation, mortgage, home warranty and closing services.
SUMCO (Sitix of Phoenix), Phoenix, AZ 1996-2002
Manufacturing Supervisor
• Managed overall manufacturing efficiency of assigned (Etch/CVD/EM) area.
• Coordinated shift priorities and work schedules between manufacturing areas within the plant to achieve overall production schedule.
• Communicated company objectives and priorities to shift personnel and conversely communicated shift issues and priorities to other supervisors.
• Handled Employee disciplinary action & performance reviews for assigned employees.
• Managed Equipment Engineering and Maintenance priorities.
• Enforced area protocols, cleanliness and mix lot prevention practices.
• Encouraged and facilitated the constructive resolution of conflict.
• Promoted cooperation and teamwork.
• Member of Emergency Response Team.
Team Leader- Slice Process Area
• Participated in the development, writing and updating Standard Operating Procedures (SOP’s).
• Trained of operators on process equipment in slicing area.
• Performed mix lot prevention.
• Managed work-in- process (WIP) through assigned area, and with supplier & customer.
• Scheduled &coordinated daily operator activities.
• Involved in troubleshooting/repair of production equipment problems.
• Coordinated proper safety/housekeeping practices in the work area.
• Encouraged career growth of operators for next operator level.
• (Start-up Experience)
Borden Incorporated, Tolleson, AZ 1995-1996
Maintenance Mechanic
• Set up, troubleshot & repaired food packaging equipment.
• Coordinated/ performed preventive maintenance on food packaging equipment.
• Set up, Troubleshot & repaired pasta production and packaging equipment.
Goodyear Tire & Rubber Company, Danville, VA 1980-1995
Maintenance Mechanic –
• Four year’s apprenticeship training followed by ten years as state-certified journeyman mechanic.
• Responsibilities included troubleshooting, preventive maintenance, and repair of tire manufacturing equipment, including conveyor belts, gearboxes, chain-drive assemblies, hydraulic cylinders, pumps, mills, extruders, and Banbury mixers.
EDUCATION:
B.S., Business Management, UNIVERSITY OF PHOENIX, Phoenix, Arizona
Certified Journeyman Mechanic, GOODYEAR TIRE & RUBBER COMPANY, Danville, VA
COMPUTER SKILLS:
Proficient in MS Word, Excel, PowerPoint, Outlook and Internet Research.