tile installer / sales / customer service rep

[ WAYNE RASTELLINI ]

[**** Rogue River Hwy Gold Hill Oregon 97525] [541-***-****] [**********@*****.***]

Objective [ To obtain a challenging and rewarding position in a professional environment ]

Experience [MANAGER ]

[1987 / 1992] [Color Tile] [Medford Oregon]

[ Responsible for the day to day operation of a retail store in a corporate environment. Duties included but were not limited to: customer service, POS transactions, inventory control, working with distributors, marketing, P&L control, employee productivity and morel, scheduling, payroll.]

[ Responsible for consistent 40% gains while keeping controlled expenses]

[Won Manager of the year in 89 & 90 along with customer service awards. I received an all expenses paid trip to Hawaii ]

[OWNER ]

[1993 / 1999 [Pacific Tile], [Medford Oregon]

[Installation of tile, marble and granite. Responsible for the satisfactory installation of tile in new home construction and commercial applications. Responsibilities included setting appointments, taking accurate measurements, writing proposals, maintaining proper license and insurances, accurate scheduling, satisfactory completion of work, maintaining employees and customer service. ]

[Pacific tile has been a leader in tile installation for 15 years in the Rogue Valley]

[maintained contracts for home builders such as DeCarlow Homes, Mahar Homes, Goings Homes, Turrell Construction, and Allstar Homes to name a few]

[OWNER]

[1999 / 2003] [Rogue Pacific Tile], [Medford Oregon]

[Responsible for the day to day operations of a retail store. Involved in every facet from maintaining store appearance, merchandising, inventory control, employee scheduling, profit and lose statements, point of sale transactions, customer service, inventory ordering, maintaining proper margins, workers compensation and payroll, maintained 9 installation crews ]

[Built store from ground up grossing over 250,000.00 in sales the first year]

[A member of the Chamber of Commerce Rogue Pacific tile was honoured as ]

[ASSISTANT SUPERINTENDENT]

[2004 / 2006] [New Horizon Homes], [Los Vegas Nv.]

[Duties included maintaining and scheduling sub contract crews for new home construction, deciphering blue prints and building codes, acquiring building permits, passing building inspections, being closely involved in all stages of construction, customer service after the sale, ]

[accurately maintained several homes being built at the same time]

[maintained a calm presence under extreme pressure.

[OWNER]

[2006 / present] [Pacific Tile] [Medford Or]

Installation of tile, marble, and granite. Duties include all responsibilities mentioned above.

[Well versed in POS systems, Microsoft office.

Education [Southern Oregon Collage], [Ashland Oregon]

[1985 / 1987]

[Degree obtained in music]

[Played first chair drums in S.O.U jazz ensemble ]

Interests [Music, Sports, Family, Outdoors ]

References References are available on request.

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