Customer Service Sales

Sheira S.Wilson___________________________________

*** ********* ***** ***. **** Atlanta, GA 30318. 314-***-****. ******.******@*****.***

OBJECTIVE

Seeking an opportunity to work in a top fashion merchandising industry to exhibit a good sense in fashion and generate sales and achieve business goals of the company.

EDUCATION

Alabama A&M University, Graduate Summer 2011 Bachelors of Family Consumer Sciences Apparel Merchandising and Design Concentration: Apparel Merchandising

Relevant Courses:

Fashion Merchandising I & II Retail Management

Advance Clothing and Design Visual Merchandising

Marketing Fashion Illustration

Apparel CAD

SKILLS

• Ability to provide leadership, set performance examples and prioritize to complete daily assignments and reach personal sales performance goals.

• Excellent communication and writing skills.

• Proficient with computer literate such as Microsoft Word, Microsoft Excel, Power Point and Internet.

• Able to do other duties as assigned.

• Gained excellent people skills and the ability to identify, meet and sell to individual needs.

• Volunteer work with fitting male and female models for fashion shows.

• Completed Fashion Education at Nordstrom Phipps Plaza: Future Nordstrom Leaders Program

WORK EXPERIENCE

Nordstrom Phipps Plaza Sales Associate Women’s Department May 2011- Present

Duties: Sales and maintain department, Quality time spent assisting customers with courteous greetings and friendly gestures, Guides the customers to the right direction and builds lasting relationships, high knowledge of the products and location of merchandise.

Dillard’s Parkway Place Mall Sales Associate Men’s Department August 2008 – February 2010

Duties: Provided excellent customer service, Visual Merchandising in Men’s Department, Sales, Measurements for tailored clothing, established a clientele, achieved raises for performance, assisted in store seasonal fashion shows and also have experience selling men/women fragrances.

Finishline Parkway Mall Sales Associate July 2007 – January 2009

Duties: Customer Service, Sales, Assisting Supervisor, Accomplished daily/weekly sale goals for store as well as personal sale goals, demonstrated new products to customers and exhibited great marketing techniques in selling shoe accessories.

Macys Jamestown Mall Sales Associate May 2006 – August 2006

Duties: Customer Service, Register sales, Communication, Assisting Supervisor, Visual Merchandising, Fix floor plans frequently, Met sale goals set by department and store, also worked any assigned department for all shifts.

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