Facilities/Project Manager

Suzanne Rose

*** ******** ******, *******, ** ***86 * 401-***-**** * *******@*****.***

FACILITIES MANAGER / ON-SITE PROJECT MANAGER

Results-oriented with a solid 25 years of diverse facilities and construction management experience in the healthcare, chemical, water treatment, research, and biopharmaceutical industries. Experience has encompassed managing maintenance and boiler room operations, team building, change-management, overseeing all phases of complex, multi-faceted, multi-million dollar capital construction and infrastructure projects including predictive, preventive, and reactive maintenance, pre-construction planning, design, funding, scheduling, purchasing, contract and construction execution, cost control, and project close-out. Backed by strong credentials and a proven history of on-time, on-budget, and high-quality project completions.

KEY SKILLS

•Construction / Demolition Projects

•Infrastructure Improvement Projects

•Environmental Remediation Projects

•cGMP / cGLP Projects

•Site Safety / OSHA Compliance

•QA / QC / Field Engineering

•SAP/EMMS

•Change Management

•JCAHO Compliance

•Budgeting and Cost Controls

•Bidding / Estimating/ Proposals

•Subcontractor / Crew Supervision

•PMP Project Implementation

•OSHA Safety Auditing

•Due Diligence

•MS Word/Excel/PP/Project

EDUCATION / TRAINING

•2000 University of Houston

Interviewing and Listening Skills

•1995 University of Wisconsin - Madison, WI

Effective Maintenance Management

•1983-1993 Roger Williams University - Bristol, RI

B.S., Industrial Engineering & Construction Management – High Honors

•1978-1979 Hall Institute of Drafting - Providence, RI

Architectural/Mechanical Design & Drafting

•OSHA Safety Certified

•Confined Space Entry Certified

•Infrared Thermographer Level I Certified

•Teambuilding Skills

•Air Conditioning and Refrigeration Theory

•Hospital Bioterrorism

•Workplace Violence

•ICARUS In-Plant Estimating

•Project Planning - Microsoft Project

•Miller/Howard Internal Consultant

•Miller/Howard Team Management

•ESI Coaching Through Organizational Change/Change Management

•Supervisory Skills

PROFESSIONAL EXPERIENCE

2009 A/Z Corporation North Stonington, CT

Technical Writer

•Responsible for writing, preparing, proofing, and editing proposals, project descriptions, qualifications, RFP responses, presentations, and contract awards.

•Collaborated with Project Teams to prepare proposals and meet proposal deadlines.

•Managed proposal offer master filing database.

2007-2008 CB Richard Ellis Providence, RI

Project Manager

•Responsible for managing multiple capital improvement projects for Bank of America account.

•Provided project planning support and management for all assigned projects, as well as daily responsibility for all activities executed under the project plan.

•Provided timely and accurate project documentation and reporting including: project meeting minutes, purchase orders and change orders, receipt and verification of vendor insurance certificates, execution of project status updates, and execution of vendor close out letters.

•Created and maintained project schedules.

•Provided weekly activity updates of projects in project management system of record.

•Competitively bid all vendor services for each project as necessary.

•Cultivated and maintained a positive working relationship with all Client representatives and service providers operating on the project including: Building Operations & Maintenance and Security, Owner’s Representatives, Architects, Engineers, Consultants, Contractors, Subcontractors and Vendors.

•Conducted weekly business partner and construction meetings on all projects.

•Responsible for completing punch list items to business partner’s satisfaction.

•Executed all phases of Corporate Real Estate project management activities including: program development, budgeting, planning & design, project milestone scheduling, risk analysis, services contracting of multi-disciplinary project teams, conflict resolution, project implementation oversight, and project closure.

•Met with Client prior to each project and identified success factors, developed measurement tools and communicated measurable added value to the Client.

•Managed project finances for respective capital projects such that the Construction In Progress (CIP) aged percentage did not exceed goals measured and assessed both collectively and individually from the team’s respective monthly system balance.

•Adhered to Bank of America’s Critical Environment Work Authorization program (CEWA), critical processes and reporting requirements.

•Ensured contracting process was followed and service levels were met in compliance with agreements.

•Ensured that Multi- Supplier Diversity spend met annual goals.

2006-2007 Amgen, Inc. West Greenwich, RI

Project Manager

•Responsible for managing and overseeing all phases of complex and multi-faceted capital projects for administrative offices, research labs and site improvement, including a waste water treatment plant. This entailed the planning, funding, design and construction, commissioning, and close out of new and existing owned and leased properties.

•Supported development of the building program: scope definition; timing; priorities; interface with landlord (as applicable); master schedule; procurement strategy; funding requests; cash flow and spending schedule; development of a project execution plan.

•Organized and led team review of facility design process, including: civil, structural and architectural elements; layouts; programming; MEP & I; lab and/or process equipment and systems.

•Managed numerous internal and external teams and departments (centered around results; accountability; resources; delegation; priorities; goal setting; meeting deadlines; quality of work, etc).

•Managed planning and design review and approval process, including: MEP & I system equipment evaluation and selection; studies; analysis and approvals.

•Lead the service provider (A/E, vendors, CM, etc.) strategy, evaluation, and selection process.

•Established internal processes to communicate and adhere to Capital Project policies and procedures for all aspects of project management, including: project controls; financial/cost management; procurement; logistics; materials management; progress reporting; payment application and invoice approval.

•Managed cost and schedule by reviewing, analyzing and approving schedules, estimates, risk assessments and budget reports.

•Provided frequent project updates to senior management and internal and external clients, covering key objectives (financial, safety, cost, schedule, quality, risks, etc.).

•Developed and managed multiple large service provider contracts.

•Interacted with senior management for project reviews.

2002–2006 Memorial Hospital of RI Pawtucket, RI

Assistant Director of Facilities Management

•Responsible for the direction, coordination and completion of all project, maintenance, and repair work.

•Responsible for the day-to-day operations of maintenance personnel and boiler room.

•Responsible for the organization, planning, scheduling and supervision of the design and construction of capital improvement projects including infrastructure upgrades and equipment replacement.

•Developed computerized work order and preventive maintenance programs.

•Responsible for managing staff and contract resources including impact on budget, workload, interviewing, planning & scheduling vacations and use of overtime.

•Assisted in preparing departmental budget including staffing and supply forecasts.

•Tracked spending.

•Assisted in estimating capital expenditure facility needs.

•Developed and implemented departmental policies, procedures, and training program.

1996–2002 Celanese Corporation Seabrook, Texas

Mechanical Integrity Engineer

•Developed systems, recommended actions, and implemented solutions to continually improve site safety, equipment, and facilities, while ensuring regulatory compliance.

•Developed and implemented a mechanical integrity program for the site that complies with OSHA 1910.119.

•Lead and directed engineering and maintenance groups in assuring safe and cost effective mechanical design, construction, and maintenance services to the Bayport Terminal.

•Lead and performed internal audits, including process safety, mechanical integrity, and safety audits. Supervised & performed purchasing, receiving, payroll, accounts payable, and field accounting functions.

•Provided input for and tracked departmental and capital budgets.

1988–1996 Hoechst Celanese Corporation Coventry, RI

Maintenance Reliability Engineer

Facilities Engineer

Project Engineer

Engineering Specialist

1980–1988

General Dynamics Groton, CT

Bell Aerospace New Orleans, LA

DiSia Associates Architects Providence, RI

American Tourister Warren, RI

A.T. Cross Lincoln, RI

Contract Designer / Draftsperson / Illustrator

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