CANDICE AUTMON
Executive Administrative Professional
Fort Worth, TX • Tel 254-***-**** • **********@*****.***
Technically sophisticated and highly skilled with more than nine years of experience responding quickly to constantly changing organizational, financial, customer, and market demands. Superior leadership qualities, decision-making skills, troubleshooting techniques, communication and interpersonal relationship-building talents. Fosters cooperative teamwork across all personnel levels through a proactive management style that propels staff to perform beyond expectations and achieve high performance. Fluent German Speaker.
AREAS OF STRENGTH
Audits • Budgeting • Client Relations • Customer Service • Expense Control • Inventory Management • Payroll Presentations • QA/Testing • Reporting • Scheduling • Team Leadership/Motivation • Training/Development
PROFESSIONAL EXPERIENCE
Computer Sciences Corporation, Falls Church, VA 70K/yr 2008 – 2010
A global leader for more than 50 years in providing technology-enabled business solutions and services. A total of 93,000 professionals serve clients in more than 90 countries.
ADMINISTRATIVE SPECIALIST – IRAQ & KUWAIT
Promoted to deliver performance-focused direction in assisting staff in-processing to or out-processing from the theater of operation, by efficiently administering activities including the facilitation of personnel Common Access Cards (CAC), security-specific badges, and computer network access. Facilitates the seamless transportation of contractor (CREW) personnel across the Middle East by processing and monitoring all military and government flight requests. Coordinates staff transportation and lodging activities including room assignments, airport transportation, and Letters of Release.
Key highlights
•Ensured the safety and well-being of each arriving staff member by coordinating airport arrivals and departures, maintaining vehicles, facilitating the availability and upkeep of apartments, processing employee timesheets, approving/tracking vacation schedules, and maintaining current Letters of Authorization (LOA) for every employee.
•Meticulously tracked all staff by updating the daily Personnel Status Report (PERSTAT) covering personnel in the theater and Continental United States (CONUS), the weekly Manning report of vacation schedules, and the weekly S3 Report, encompassing the Depot activities from both the CSC and the military.
•Drove greater operational efficiency by creating and distributing two mission-critical systems and personnel tracking reports, the Significant Accomplishments Report and Monthly Rollup Report; concurrently compiled daily Command Reports for the Naval Commander in charge as the Administrator for the Navy.
FIELD SERVICE REPRESENTATIVE
Applied outstanding client relationship management skills in training military, civilian, and contractor clients on the use of electronic warfare equipment. Honed greater technical skills by performing workstation baselines manually as well as through operating systems, loading driver software, printer installation, and user-specific programs.
Killeen Adventist Jr. Academy, Killeen, TX 10K/yr 2006 – 2007
A Pre-K-through-eighth grade campus providing high-quality education in a safe, caring, learning environment.
ADMINISTRATIVE ASSISTANT
Assisted principal in managing day-to-day operations and growth strategies. Created and maintained various spreadsheets and presentations, school administration filing system, and cash box. Collaborated with the principal in creating informative school newsletters. Managed all other administrative and support functions as needed, including collecting payments, recording meeting minutes, assisting on field trips, and greeting school visitors.
Key highlights
•Took ownership of the school’s marketing initiatives, conceptualizing and introducing a new strategy to attract more students.
Metroplex Hospital, Killeen, TX 28K/yr 2003 – 2005
A 233-bed, multi-campus facility operated by a not-for-profit organization functioning as a community service and employing more than 500 professionals.
PATIENT ACCESS REPRESENTATIVE
Optimized patient satisfaction in the emergency room during an otherwise stressful time by quickly and efficiently processing patient intake paperwork and payment. Liaised with insurance companies to validate patient coverage and facilitate timely processing of pay inquiries. Cross-trained in administrative positions across the hospital including records office, labor/delivery, and PBX dispatching.
Lewis Orthopedics, Mexia/Killeen, TX 65K/yr 1998 – 2003
An independently owned orthopedic clinic with 10 employees and an annual revenues approaching $2.5M.
EXECUTIVE ADMINISTRATIVE ASSISTANT
Delivered performance-focused direction in facilitating the optimal efficiency of day-to-day operations. Conducted insurance company billing and medical coding; drove the accurate and timely processing of insurance company pay inquiries. Supported the organization’s executives by maintaining the corporate calendar, scheduling meetings, coordinating conferences, and creating updated spreadsheets and presentations. Partnered with the Administrator to ensure all office operations were executed effectively.
Key highlights
•Proactively cross-trained on medical billing and coding to streamline and improve office operations.
EDUCATION & PROFESSIONAL DEVELOPMENT
Master’s Degree Candidate, Healthcare Administration, Touro University International
Bachelor of Science, Health & Wellness, Southwestern Adventist University, Keene, TX
Proficient in: Microsoft Office Suite, Windows (XP – Vista), All Web browsers.