Manager Sales

SUMMARY:

Talented professional with extensive managerial experience in the air cargo field at two major U.S. ports: MIA and IAD.

SKILLS AND ABILITIES:

Proficiency in Microsoft Office (word, excel, outlook express) and experience with Cargo spot system, Echamp, Phoenix, Voyager cargo, and Caesar computer systems. Certified Acceptance and Handling IATA DG and also a category 6 dangerous goods certification issued by Cargolux, including acceptance and handling of radioactive materials. Dedicated, responsible, committed, efficient and organized individual, with the ability to prioritize in order to complete multiple tasks within timeframes. Strong mathematical, analytical and problem solving skills. Strong interpersonal and customer service skills. Ability to work independently as well as a team player. Able to handle confidential information properly. Excellent written and verbal communication skills. Speak English, Spanish and Italian.

PROFESSIONAL EXPERIENCE:

Alliance Ground International, Miami, FL February 2011 – Present

Cargolux Account Manager

Serve as interface/liaison between Alliance and Korean Airlines and occasionally Cargolux.

Coordinate cargo import/export operations performed by subordinate warehouse personnel and preparation of supporting documentation through subordinate office staff.

Ensure compliance with TSA, USDA and U.S. Customs regulations.

Coordinate dispatch of import shipments to local brokers and transfer of shipments in transit to other cities in the United States and abroad. Keep track of all aspects of the cargo operations.

Worldwide Flight Services IAD, Sterling, VA September 2009 – February 2011

General Manager

Managed cargo operations through subordinate office and warehouse personnel.

Supervised a team of thirty-two employees, in order to meet the agreements with twelve airlines.

Verified that all cargo handling activities and procedures contracted by the airlines were in compliance with regulations established by FAA, U.S. Customs and TSA. Ensured adequate adherence to deadlines.

Prepared budget plans and monitored all expenditures using the SAP system. Approved requisitions for supplies, materials and manpower based on budget plans.

Monitored revenues for a profitable financial management of the station.

Reviewed and analyzed financial and operational reports to determine requirements for increasing profit.

Assisted the executive sales manager in expanding business opportunities at the IAD station.

Ensured that all employees were trained in accordance to the Company policies, as well as with OSHA and other local governing entities regulating cargo industry.

Scheduled subordinate warehouse and office personnel periodically to obtain and/or renovate certifications in order to handle hazardous materials per IATA mandates.

Directed investigations, resolved complaints, and took disciplinary actions when required.

Verified and approved by-weekly payroll entries and authorized overtime work when deemed necessary.

Performed other administrative tasks as directed by upper management and headquarters.

Virgin Atlantic Cargo IAD, Sterling, VA October 1999 – September 2009

Cargo Operations Manager

Managed cargo operations of one of the most profitable stations within the Virgin Atlantic Cargo Group.

Served as the main liaison between cargo sales, cargo handler, passenger service and aircraft ground handler.

Ensured cargo was loaded by the ground handling company as recommended by sales and according to priorities.

Assisted the regional sales manager in expanding cargo business opportunities at the IAD station.

Responsible for all accounting, AP/AR transactions, bookkeeping, and filing related to the station.

Designed daily action plans and coordinated duties to be performed by subordinate supervisor.

Reported discrepancies and ensured corrective measures were taken in regards to cargo operations and paperwork.

Ensured that all imports and exports, as well as cargo in transit, met with aviation governing regulations.

Kept training records and company manuals current, as required by the airline and governing parties in the airline industry. Responsible for keeping the Model Security program updated.

Company: Berlitz, www.berlitz.com.co

Carrera 80 #11A - 115

Cali, Colombia

Ph: (011-572-***-****

Position: Language Instructor

May 20, 1997 – July 31, 1999

Duties and Responsibilities:

English/Spanish Instructor to various groups of students of all ages and levels, during my two-year stay in Cali, Colombia.

Assist as sales associate within the sales/recruitment team and recruit over one hundred clients and one big corporate account.

Company: Challenge Air Cargo

3575 NW 67th Avenue

Miami, FL 33122-4504

Ph: 305-***-****

Position: Cargo Agent

November 25, 1996 – February 10, 1997

Duties and Responsibilities:

Prepare export documentation and submit it to U.S. Customs prior to flight departures.

Ensure export documentation was in compliance with U.S. Customs regulations.

Monitor export operations to ensure compliance.

Company: Cali Travel Inc. Agency

1144 West 68th St., Suite B

Hialeah, FL 33014-5198

Ph: 305-***-****

Position: Office Clerk

September 15, 1995 – October 15, 1996

Duties and Responsibilities:

Perform office clerical duties and assist the manager with door-to-door distribution of airline tickets when required by the customer.

Company: Ladeco Cargo (Company went out of business)

3401- B NW 72 Ave.

Miami, FL 33126

Position: Warehouse Lead

November 1992 – September 1995

Duties and Responsibilities:

Ensure proper handling of import and export operations for SAETA, our company’s major customer.

Monitor daily export operations at the warehouse.

Supervise breakdown of all imports.

Lead and monitor general warehouse duties performed by thirty five employees under my supervision.

EDUCATION:

High School Diploma, Miami Lakes Tech, Miami, FL June 1992

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