Virtual Assistant
Resume:
TONYA KRAUSE
Iowa Falls, IA. *****
**********@*******.***
PROFILE
Detail-oriented virtual assistant knowledgeable of all office functions.
Strong work ethic and ability to work well independently.
Computer expertise with proficiency in all MS Office programs (Word, Excel, PowerPoint, Outlook and Access).
Excellent multi-tasking talents with the ability to manage multiple high priority assignments and develop solutions to challenging business problems.
EDUCATION
CERTIFICATE IN MEDICAL/LEGAL TRANSCRIPTION
Ellsworth Community College
March 2006
Iowa Falls, IA.
BACHELOR OF ARTS IN BUSINESS MANAGEMENT
Buena Vista University
May 2007
Iowa Falls, IA.
EMPLOYMENT
QUALITY VIRTUAL SOLULTIONS – Owner
Nov. 2007 - present
• Provide Administrative support via telecommuting from my home office
• Link Building for multiple companies’ websites, online marketing.
• Social networking
• Proofread E-books and websites
• Word processing, spreadsheets
• Bookkeeping
• Other duties as assigned or by the needs of individuals
THE INTERCON GROUP - Director of Link Acquisition
April 2008 - present
• Research and secure incoming links for 15 websites
• Provide monthly link reports to website owners
• Answer any questions or concerns from website owners
CLEAN CARE PRO - Virtual Assistant
Oct. 2006 - present
• Provide Administrative and Bookkeeping support via telecommuting from my home office
Maintain accounts receivable and payable using QuickBooks
Pay monthly and quarterly State and Federal taxes
Reconcile checking account
Prepare monthly statements
Assist customers with any questions or concerns
SERVICEMASTER CLEAN - Office Manager
July 1996 - May 2007
• Maintained accounts receivable and payable using QuickBooks
• Paid monthly and quarterly State and Federal taxes
• Generated bi-weekly payroll for 10 employees
• Computer maintenance to ensure proper function
• Formatted and organized quarterly newsletter
SKILLS Capabilities include: computer operations, word processing, office equipment operation, customer service and relations, technical trouble shooting, html, simple website design, link building. Typing speed – 70 wpm
Excellent oral & written communication skills
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