Experienced Production / Plant Manager

ZRINKA JURISA, MBA

**** ** *** ***, **** # ****, Miami, FL 33137 ¥ 813-***-**** ¥ *************@*******.***

EXPERIENCED PRODUCTION / PLANT MANAGER

Results-driven and solutions-focused professional with more than 13 years of experience in production management and technical sales support for small to medium sized manufacturing companies with operations in the North and South America. Background includes extensive training and hands-on experience in materials engineering.

Areas of Expertise

¥ Building & Sustaining Key Relationships

¥ Client Presentation Delivery

¥ Consultative Selling

¥ Sales/Market Forecasting / Strategy

¥ Persuasive and Influential Communicator

¥ Bi-lingual (Spanish / English)

¥ Domestic / International Account Management

¥ Staff Training & Leadership

¥ Production Scheduling & Planning

¥ Process Improvement / Re-engineering

PROFESSIONAL EXPERIENCE

AMGLO KEMLITE LABORATORIES - Largo, Florida 2001 - 2008

Production Consultant (2007 - 2008)

Production / Plant Manager - Halogen and HID lamps, triggers and power supplies (2003 - 2007)

Promoted to serve as a member of the senior management team. Core areas of responsibility involved: production planning, materials management, customer support, long term / short term strategic planning and budget management.

* Operations Management - Managed the scheduling of the facility: set work schedules; recruited, trained, and developed engineers, project leaders and manufacturing professionals; conducted performance evaluations; set departmental goals and expectations; and oversaw the budget.

* Technical Sales Support - Directly interfaced with customers and provided pre and post product technical assistance to a sales team responsible for generating $6 Million in annual sales.

* Production Improvement - Led new product development and technical activities, emphasizing speed, teamwork, and a common sense approach. Played a key role overseeing the development and introduction of new equipment responsible for increasing production capacity by more than 250% while dramatically decreasing costs.

* Planning & Forecasting - Analyzed and developed reports to capture critical performance data and inform monthly business forecasts (budgets/investments, inventory, production planning, operations review, and market/sales) across all product lines. Used data to provide cost effective solutions to operations regarding project scheduling and supply chain issues.

* Inventory Management - Assisted with the establishment and maintenance of a new inventory control system.

* Quality Assurance - Assured safe operating procedures and conditions were maintained. Served as the Company's Radiation Safety Officer and central point of contact with regulatory agencies.

Product Line Manager - HID lamps (2001 - 2003)

Hired to lead the newly created HID (high intensity discharge) lamps production group. Based on strong engineering background coupled with client relationship management expertise and accomplishments.

* Key Account Management - Worked closely with clients from Fortune 500 and multinational companies within the entertainment, railroad, automobile manufacturing, and aircraft industries including: Disney, Boeing, and Honda.

* Client Needs Assessment - Attentively listened to client needs and worked with the production team, purchasing, and operations to develop customized products that met client specifications.

* Production Management - Managed the production scheduling, engineering, and manufacturing activities to optimize the manufacturing cost of the HID product line. Led daily troubleshooting of production issues to minimize shrinkage and downtime. Investigated and resolved work-in-process problems.

* Process Improvement - Led efforts in process/equipment problem solving and process improvement through effective prioritization of engineering resources.

* Research & Development - Managed and increased R&D department, while writing and administering all aspects of quality systems, including documenting testing methods.

* Technical Writing - Oversaw development of all technical literature, including manuals, kit instructions, bulletins, specification sheets, promotional materials for parts, and related support documentation.

CORAMER PDVSA - Caracas, Venezuela 1996 - 2000

Technical Accounts Representative

Managed domestic and international accounts for one of the largest petrochemical refinery complexes in South America. Provided technical/commercial support and performed consistent and thorough follow-up with clients. Generated and analyzed monthly and annual sales forecast and sales planning for the polypropylene division.

* Technical Sales - Worked directly with customers, using a consultative selling approach, provided detailed product technical assistance. Helped secure more than $240,000 in new business. Member of a team that Increased global sales by more than 10% through new product introductions and promotions management.

* Product Launch - Conducted pre-marketing research and campaign management for the launch of new polypropylene resin grade products.

* Team Leadership - Led a cross-functional team that analyzed and conceived the entire SAP Quality Notifications System to manage claims and technical support.

* Systems Development - Designed a new system-reporting tool that resulted in a new documentation system for CRM, creating a value-added service.

* Field and Internal Presentation Delivery - Participated in plastics and packaging fairs at national/international level. Wrote, developed and delivered effective in-house lectures, technical seminars and high profile presentations.

* Strategic Market Positioning - Researched market, industry trends, and evaluated market segments, increasing market position and customer loyalty.

* Spanish / English Translations - Translated technical and marketing related material to English.

Education

M.B.A., Florida Metropolitan University - Clearwater, Florida, 2003

B. S., Materials Engineering, Simon Bolivar University, Caracas, Venezuela, 1994

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