Registered Nurse Customer Service

Madelaine Ky-Nam Than

*** ****** ***** **** #***, Austin, TX 78745

(T) 512-***-**** (E) *********.****@*.********.***

Objective

To secure a full-time, entry level RN position. Areas of special interest include critical care (ICU/IMC), medical/surgical, and orthopedics.

Professional

Experience

December 2009 – Present

University Medical Center Brackenridge – IMC Austin, TX

Clinical Assistant II

Alongside nurses, I rendered aid at the patients’ bedside. Skills included drawing blood for labs, inserting urinary catheters, transferring patients to CT/MRI or other floors, documenting via Compass charting system, and assisting patients with activities of daily living.

January 2007 – November 2009

Kobe Japanese Steakhouse Austin, TX

Server

With exceptional service and organization skills in the culinary industry, I provided direct attention to customer needs and managing/mentoring staff to provide excellent customer service. Skills included communicating to kitchen staff, handling money, tending to patron's needs and training new severs.

October 2005 – December 2006

PBC Marketing Austin, TX

Marketer

Working systematically with a group of team members, we promoted interested buyers for a large time-share resort through sponsored events. Duties involved in organizing hosted raffles, scheduling tours for the resort, and contacting potential buyers.

Education

Austin Community College Austin, TX

Associate Degree of Applied Science in Nursing, May 2012

Registered Nurse

Texas Board of Nursing

License #: 822641 Expires: July 14, 2014

Specialized

Skills

• Proficient knowledge of Meditech and Compass charting system

• Proficient knowledge of all Microsoft Office programs

• Certified in phlebotomy and BCLS

• Can speak conversational Spanish and Vietnamese

Community

Involvement/

Organizations

Dell Children's Medical Center of Central Texas – Volunteer Austin, TX

2008- 2010

Manage and organize medical and children’s books at the hospital’s Family Resource Center while lending aid to parents of patients in medical-related research.

St. Luke’s Catholic Church – Religious Education Teacher Irving, TX

2001- 2004

Taught children varying from ages six to eight and prepared them for their sacramental stages into Catholicism.

Member of the Associate Degree Nursing Student Association (ADNSA)

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