Manager/Administrative Assistant

Cheryl M. Aiken

**** *. ******* ***

West Jordan, UT

************@***.***

Administrative Assistant

Skilled and dedicated Administrative Assistant with more than eight years experience coordinating, planning and supporting daily operational and administrative functions.

•Demonstrated capacity to provide comprehensive support for executive-level staff; excel at scheduling meetings, and managing all essential tasks.

•Recognized for professionalism, positive mental attitude, commitment to excellence, and demonstrated ability to communicate and interact effectively with senior management, associates, and customers.

•Extremely productive in a high volume, high stress, environment.

Professional Experience

Feature Films for Families-Murray, UT

Manager/Administrative Assistant - 7/1992-5/2009

•Accountable for new department including staffing requirements, training and managing.

•Improved company turnover by 30%.

•Monitored, reviewed, and edited payroll for accuracy; answered questions and resolved problems regarding payroll, leave time and insurance; maintained record of absent and tardy employees daily; balanced leave at the end of each month.

•Typed General correspondence, letters, sales scripts and reports.

•Reported to Call Center Director and managed teams of up to sixty employees.

•Spearheaded special projects. Managed new projects in various departments increasing project revenue up to 50%.

•Was Team Lead, Shift Lead and Project Manager.

Education and Skills

•Salt Lake Community College; 1 ½ yrs.

•Proficient in MS Office, MS Word, E-mail, Windows XP

•Type 50 wpm; 10 key by touch, office management, multi-line telephones, data entry; excellent computer skills.

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