Customer Service Supervisor
Resume:
Paul Young
Chicago, IL. 60607
Cell #773-***-****
Contact #312-***-****
*********@*****.***
Objective:
|Seeking to be employed by a company that will offer an opportunity for |
|growth. |
|Skills and Abilities: |
|Time Management skills |
|Active Listening skills |
|Trouble shooting skills |
|Vast Customer Service skills |
|Microsoft Word 2007 & Microsoft Excel 2007 |
|Work Experience: |
|11/2011-08/2012 FCI Loretto |
|Loretto, PA |
|Food Service |
|Sanitized utensils and dinner ware. |
|Maintained and cleaned all food service areas daily. |
|Stored and handled the cleaning supplies according to safety rules and |
|regulations. |
|Provided 3,000 meals on a daily basis for a population of 1,400. |
| |
|03/2010-10/2011 FCI Butner |
|Butner, NC |
|Janitor/Custodian |
|Cleaned the entire building by sweeping, mopping, scrubbing, or vacuuming|
|them; also gathered and emptied trash. |
|Provided maintenance on department equipment. |
|Completed sanitation and cleanliness of hallways and rooms as well as |
|bathrooms. |
|Followed procedures for the use of chemical cleaners and power equipment,|
|in order to prevent damage to floors and fixtures. |
|Stripped, sealed, finished, and polished floors. |
|06/2011-09/2011 FCI Butner |
|Butner, NC |
|Suicide Watch Companion |
|Engaged in preventive communication. |
|Documented all patient activities and alerted supervisor of any alarming |
|acts. |
|Cleaned kitchen area and closed down store. |
| |
|04/2006-05/2007 Outback Steak House |
|Skokie, IL |
|Prep Cook |
|Prepared and cut all vegetables |
|Cleaned kitchen area. |
| |
|04/2006-05/2007 PRP Wine shippers INC. |
|Chicago, IL |
|Wine Consultant/Telemarketer |
|Called clients about the specific wines that the company offered. |
| |
|09/2004-06/2005 Popeye's Chicken & Biscuits |
|Chicago, IL |
|Cook |
|Fried various food items per customer's request. |
|Prepared side orders and biscuits. |
|Cleaned kitchen area and closed down store. |
| |
| |
| |
|07/2000-06/2002 Greyhound Bus Lines |
|Knoxville, TN |
|Customer Service Associate |
|Helped disabled customers to and from the bus and terminal as well as |
|the greyhound mini store. |
|Loaded luggage and personal belongings. |
|Performed maintenance of buses, filled diesel fuel, oil, transmission |
|fluid, cleaned buses including the toilets. |
|Cleaned the entire terminal in between holdovers. |
|Helped customers with Greyhound package express as well. |
| |
| |
|05/1998-02/1999 Popeye's Chicken & Biscuits |
|Chicago, IL |
|Cook |
|Fried various food for customer orders. |
|Prepared side orders and biscuits. |
|Cleaned kitchen area at the end of the business day. |
| |
| |
|03/1996-02/1997 Dominick's Finer Foods |
|Chicago, IL |
|Utility Clerk/Bagger |
|Bagged customer's purchases during the checkout process. |
|Assisted customers to their vehicles with their purchases and returned |
|carts from parking lot the store |
|Cleaned assigned area as assigned by supervisor |
| |
|Education: |
|04/2012-07/2012 Greater Altoona Career & Technology Center Altoona, |
|PA |
|Certifications: |
|Microsoft Application Specialist Program |
|Microsoft Word 2007&Microsoft Excel 2007 |
|Office Practice |
| |
|06/2011-09/2011 Century College |
|White Bear Lake, MN |
|Certifications: |
|Vocational Tech for Carpentry. |
|Assisted with the building of a small (16 x 18) house. |
| |
|02/2011-06/2011 Vance-Granville Community College |
|Henderson, NC |
|Certicfications |
|Vocational Tech for Electrical Residential Wiring. |
|Wired a (10x12) model living room. |
| |
|12/2010 Vance-Granville Community College |
|Henderson, NC |
|GED |
| |
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