Customer Service Medical
Resume:
Sierra E. Williams
Shippensburg, PA 17257
***********@*****.***
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To the Individual In Search of A Good Employee:
Please accept this letter as application for the position within your organization. I have enclosed my resume for your review.
My excellent communication skills, as well as my problem solving abilities and varied life and work experiences, enable me to meet a variety of challenges. I possess the deep desire to learn and the ability to learn quickly and thoroughly. These attributes, coupled with my strong work ethic and caring perspective, can be applied to your organization in many capacities.
I have a home office setup and a quiet work space, as well as tremendous computer skills. I am also completely able to set aside large time slots daily to work. I am a self-starting and highly flexible individual with high drive and compassion.
As a highly motivated and energetic professional, I would appreciate the opportunity for a personal interview. I may be contacted by phone at 717-***-**** or email at ***********@*****.***.
Thank you for your time and consideration. I look forward to your response.
Regards,
Sierra E. Williams
PROFESSIONAL EXPERIENCE
MARCH 2012-PRESENT
PART TIME NURSING ASSISTANT
LINKS2CARE PEDIATRIC HOMECARE
Duties and Job Description:
Work with children with physical and mental disabilities in a home-based setting
Communicate between the parents and in-office nursing coordinator, scheduler, and etc. while working in a home-based environment
Promote excellent experience and customer service
Some sign language learned and used on the job
Help children with disabilities carry on as normal a life as possible
Quick thinking to promote safety
Perform/assist with Activities of Daily Living for disabled child
Correct and accurate documentation of patient in a timely manner
Answer the telephone
JANUARY 2011-MARCH 2012 Family/Medical Leave
PROFESSIONAL EXPERIENCE
NOVEMBER 2009 - JANUARY 2011
PART-TIME NURSING ASSISTANT
MENNO HAVEN NURSING CENTER
Duties and Job Description:
Responsible for tracking a high volume of residents
Maintain precise and thorough records on each resident
Answer phones at the nursing station and transfers calls to appropriate parties
Possess knowledge of medical terminology
Works with computer programs and electronic kiosk systems in order to maintain accurate records of residents
Meets a variety of needs and challenges using problem solving abilities in order to reach solutions
Works to make certain residents have the absolute best care possible
Ensures proper communication between self and LPN and/or RN to guarantee resident safety
Helps residents perform activities of daily living such as bathing, dressing, toileting, eating, oral care, and etc.
Takes blood pressures, pulse rates, temperatures, and respirations for residents to ensure medical safety
Performs therapeutic activities on therapist’s orders
Goes above and beyond required duties to make sure emotional needs of residents are met
Promotes good, friendly customer service
Plans, organizes, and prioritizes workload in accordance with company goals and objectives
Offers emotional support to families in difficult times
Always willing to learn new things to enhance career and self
PROFESSIONAL EXPERIENCE (CONTINUED)
JANUARY 2008 - JULY 2010
FARMING AND REMODELING
SHADE GAP, PENNSYLVANIA
Duties and Job Description:
Remodeled houses
Cared for animals on an equine farm
Trained Horses
Provided excellent customer service
Multi-tasked in a very busy, time-outlined environment
Mended fencing and stalls
Built small buildings
Loaded and unloaded large hay bales
Worked efficiently in a team environment
Used hand and power tools
Travelled to do horse shows
Contact this candidate