Tiffany Harvey
Resume:
Tiffany Harvey
Washington, D.C. 20020
********@*****.***
Objective: to find a position in an office setting that requires me to use my clerical and organizational skills.
Summary Of Qualifications: Provide administrative support to the office and/or Manager. Duties include general clerical, receptionist and data entry. Project a professional company image through in-person and interaction.
Work Experience
Department OF Defense
NAF Contracting Administrative Assistant
June 8, 2010-September 15, 2011
• Schedule appointments, conferences, and meetings with authority to commit superior’s time. Assist in the Planning And coordination of events as directed.
• Coordinate meetings and other routine arrangements; may occasionally coordinate travel arrangements.
• Research, consolidate, and summarize information from a variety of sources
• Provide high level administrative support, arranging conference calls, photocopying, facsimile transmission, submitting expense statements, tracking issues and maintaining documentation.
• Revise Microsoft Word documents and/or Power Point presentations
• Suggest and/or develop methods/ procedures to track and monitor issues/ action items
• Work independently on special assignments as assigned and coordinate with other departments or units.
• Ability to learn quickly, prioritize and multi-task in a fast paced, changing environment.
District Of Columbia Government
Customer Service Representatives
October 2009-February 19, 2010
• Receiving all incoming call, inquiries creating work orders and dispatching all work orders, in a timely manner.
• Follow client specific policies and procedures.
• Escalate high priority work orders in a timely manner following standardized policy and procedures.
• Coordinate daily with vendors; facility managers, customers, technicians and upper management to facilitate the follow of maintenance work in customer facilities.
• Prioritize work to achieve client contractual performance standards.
• Provide work order follow-up and reporting as required by established protocols.
• Perform other duties as assigned
• Revise Microsoft Word documents and/or Power Point presentations
• Suggest and/or develop methods/ procedures to track and monitor issues/ action items
• Work independently on special assignments as assigned and coordinate with other departments or units.
• Ability to learn quickly, prioritize and multi-task in a fast paced, changing environment.
Department Of State
General Clerk2, File Clerks
6/26/2003-8/31/2007
• Prepares work to be accomplished by gathering and sorting department documents and information.
• Determines priority, format, and other requirements by reviewing instructions or references.
• Verifies information by comparing information to original source; recalculating totals.
• Completes documents by entering/typing data from source materials or recordings.
• Revises documents by proofreading and rechecking requirements.
• Reproduces documents by operating a copy machine.
• Maintains historical records by filing documents.
• Secures information by completing data base backups.
• Maintains supplies inventory by checking stock to determine inventory level; anticipating needed supplies; -placing and expediting orders for supplies; verifying receipt of supplies.
• Maintains work flow by sorting and delivering information.
• Provides information by answering questions and requests.
• Contributes to team effort by accomplishing related results as needed.
Knowledge, Skills and Abilities
• Peoplesoft Financials Business Analyst with significant proficiency primarily in AR and AP modules along with relevant knowledge of the related Financials modules.
• Demonstrate proficiency in all records center duties; i.e. retrieval of files, tracking and processing files in/out of the records management.
• Excellent organizational skills.
• Good oral and written communications skill.
• Heavy manual labor required on a regular basis.
• Basic computer skills.
• Ability to meet deadlines.
• Professional attire is required.
• Must be flexible to work overtime.
• Ability to work in a fast paced environment.
• Ability to handle sensitive and/or confidential material.
Crew Chief, Cooks, Fast Food
1/1999-3/2003 Wendy’s Restaurant Washington, DC
• Schedule employees to meet labor budgets
• Managed food inventory and kitchen operations
• Bar management and portion control
• Financial analysis and forecasting
Education History
Completion Date Issuing Institution Qualification Course Of Study
6/2000 H.D. Woodson Senior High School Diploma 2000 General Studies
Skills/Qualifications: Data Entry Skills, Word Processing, Thoroughness, Supply Management, Organization, Typing, Attention to Detail, Decision Making, Informing Others, Internal , Results Driven. Administrative Writing Skills, Reporting Skills, Scheduling, Microsoft Office Confidentiality, Travel Logistics, Verbal Communication, Microsoft XP, Word Perfect, Spreadsheets, Powerpoint, Microsoft Word, Microsoft Excel, Quickbooks, Peoplesoft, Outlook.
References:
1.Mr. Ronald Heuer NAF Contracting Director 210-***-****
2.Mr. Cecil Grandy Medical Records Supervisor 703-***-****
3.Mr. Harold Sanderson Program Analyst 757-***-****
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