Administration, Production and Quality Control

Deborah M. Ujevich

** *********** ***., ***. *

Wintersville, OH 43953

740-***-****

e-mail: *******@*****.***

Objective:

To obtain a full-time position utilizing my interpersonal skills, technical background and diverse employment experience.

Summary of Qualifications:

· Enthusiastic, motivated and self-directed.

· Proven ability to learn new skills quickly and work in a fast-paced environment.

· Detail-oriented, with good analytical skills.

· Supervisory experience, including training and evaluation.

· Experienced with SAP and QAD.

· Excellent typing skills, with speed in excess of 80 wpm.

· Proficient with MS Word and MS Excel (2003 versions); familiar with MS Power Point and MS Publisher (2003 versions). Familiar with Microsoft Office 2007.

· Experienced with AutoCAD 2004 & 2006.

· Over twenty years’ experience with customer relations in different disciplines, including professional risk management and industrial arenas.

Education:

Jefferson Community College, Steubenville OH

Presently enrolled in pursuit of AAS/Mechanical Engineering

Clairton High School, Clairton PA

Graduated with highest honors in 1983

Employment Experience:

Jefferson County Community Action Council

Case Manager, Workforce Investment Act. 2007-Present

· Assessed potential participants for grant assistance eligibility.

· Participated in workforce development trainings & seminars.

· Provided job seekers with career counseling and placement assistance.

· Maintained detailed tracking of grant disbursements for my caseload.

· Processed disbursements for grant-sponsored expenses.

· Maintained meticulous records, both paper and computerized, on all grant participants on my caseload.

Manpower, Steubenville, OH

Contracted to Impress USA. Production/Quality Assurance. 2007

· Authored internal quality control procedures (ISO format).

· Evaluated production data, and entered same into QAD system.

· Assisted with quality assessments of raw material; prepared presentations to management concerning substrate quality issues.

· Analyzed statistical process control information.

T.G.I. Friday’s, Pittsburgh, PA

Server. 2004-2006

· Interfaced with customers.

· Verified and entered customer orders.

· Performed cash & credit transactions, as well as reconciliations of same.

Dingbat’s, Pittsburgh, PA

Server. 2003-2004

· Interfaced with customers.

· Verified and entered customer orders.

· Performed cash & credit transactions, as well as reconciliations of same.

Titanium Metals Corporation, Toronto, OH

Quality and Technology. 1997-2003

· Compiled material certification documentation, and served as supervisor to this department.

· Performed emerging-market feasibility studies; facilitated mill process experiments.

· Conducted technical assessments of customer orders and inquiries.

· Prescribed process and testing parameters.

· Reviewed drawings and specifications; evaluated compliance capability; recommended certification guidelines to same.

· Performed and participated in customer, industry standard, and internal audits.

· Performed quality oversight of material manufacturing and testing (destructive and non-destructive) operations.

Sumitomo Corporation of America

Technical Sales and Customer Support. 1996-1997

· Reviewed and entered customer orders and provided order confirmations.

· Tracked orders and prepared order status reports.

· Closely monitored suppliers’ lead and delivery times.

· Provided customers with inventory management support, working to help them avoid shortfalls or overstock scenarios.

· Interfaced with customers and sourcing mills in order to facilitate supply-chain issues

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