Customer Service Sales

TASHIANNA MILSAP

**** ***** **.

Joliet, IL *****

815-***-****

***************@*****.***

Objective Position as a customer service/order entry clerk

EDUCATION

Bachelor of Science in Public Health

Minor: Family, Consumer and Nutritional Sciences

Northern Illinois University, DeKalb, IL

RELEVANT COURSEWORK

Advanced skills in Microsoft excel, word, outlook and PowerPoint

INTERNSHIP

Intern, Safe Passage, DeKalb, IL (January 2009-May 2009)

• Formulated marketing brochures and pamphlets for Safe Passage, a domestic violence and sexual assault prevention program serving one thousand clients

• Publicized Safe passage to community members and businesses to elicit support and safety to community members whom may need help with domestic violence and sexual abuse

• Developed a PowerPoint presentation to the community of DeKalb to describe what safe Passage has to offer to the community.

• Participated in the coordination of events for sexual assault awareness month

• Office filing, copying, and using computer skills

Intern, Will County Health Department, Joliet, IL (May 2008-August 2008)

• Conducted seventy-five public swimming pool and fourteen beach inspections in Will county and Wilmington area

• Enforced state regulations, documented inspections, and administered violation forms if necessary

• Performed West Nile virus inspections in various areas of Will county

WORK EXPERIENCE

Press Operator, Plainfield Precision, Plainfield, IL (December 2011-March 2012)

• Inserted molding into production machine

• Adjusted machine feed and speed if machine malfunctioned.

• Responsible for achieving production requirements.

• Maintain production goals

Picker, H&M warehouse, Romeoville, IL (October 2011-December 2011)

• Pick clothing items from the matching order sheet

• Complete an order sheet within a timely and quick manner

• Keep a clean and neat work environment for safety issues

Customer Service Representative, JC Penney, Joliet, IL (October2010-Janurary2011)

• Cashier

• Helping customers find clothing items in the store

• Stocking clothes on sales floor

Arrange clothes neatly on sales floor

Supervisor, Neptune Dining Services, DeKalb, IL (October 2004- December 2008)

• Delegated crew members to their work stations

• Arranged the daily menu items on the food line

• Observed crew members performance in their assigned area

• Take sample of food products for testing

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