Resume

Cindi L. Taylor

**** ****** **** ***

Chaska, MN 55318

Home: 952-***-****

Cell: 952-***-****

Summary of

Qualifications An accomplished Executive Assistant Supervisor with over 20 years executive/administrative support experience; over 10 years purchasing experience and nine years of experience in the customer service and telemarketing areas, including supervision and training.

Professional

Skills Type approximately 85 wpm, transcriber, proficient in Microsoft Office applications. Excellent telephone, communication and customer service skills. Take charge person and team player; work extremely well with little direction. Possess high standards and good judgment.

Career Progression

Welsh Companies – June 3, 2008 to November 5, 2008

Executive Assistant (laid off from this position)

Support President & COO with calendaring, travel arrangements, meeting arrangements, event planning, email maintenance, sorting of incoming mail, typing & filing, and answering her phone as appropriate. Also supported the Vice President of HR with office management which included meeting and selecting vendors, reviewing and executing contracts, reviewing and processing invoices for payment.

Outland Renewable Energy – 2007 to 2008

Executive Assistant

Support Chief Development Officer and Chief Financial Officer with calendaring, travel arrangements, meeting arrangements, email management, typing and filing. Also manage the office with meeting and selecting vendors, purchasing of furniture, equipment and office supplies; handle all incoming and outgoing mail and shipments; assist in orientation of new personnel; and approve invoices for payment.

Cindi L. Taylor

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Weis Builders, Inc. – 2005 to 2007

Executive Assistant

Support VP of Senior Living, Director of Business Development, and Operations Manager with calendaring, travel arrangements, meeting arrangements, typing of contracts, meeting minutes, letters and memos, and filing. Research and management report creation as requested. Ensure one-on-one meetings are held quarterly with staff. Schedule monthly department staff meetings.

Best Buy Co., Inc – 2001 to 2005

Administrative Supervisor

Began career at Best Buy as an Executive Assistant to the Vice President of Visual Merchandising and within 1 year was promoted to Administrative Supervisor. Duties included supporting a Sr. VP with calendaring, travel arrangements, meeting arrangements, managing his day to day work activities and email load, typing of correspondence and daily communication with his executive management team. Supervised 3 administrative assistants and was responsible for their work activities, training, career development and annual reviews. Served as mentor to peers. Also served as Facilities liaison for our area and supervised all space and moves for the department.

The Goodman Group – 1998 to 2001

Executive Assistant

Duties included administrative support to the Director of Development, the Director of Construction Management and the Corporate Architect. This included typing, filing, maintaining schedules, travel and meeting arrangements and various management reports. Office manager for department and supervised one administrative assistant. Ordered all office supplies, maintained all office equipment and ensured all work was done in a timely, professional and consistent manner.

Dart Distributing – 1993 to 1998

Office Manager/Executive Assistant

Role was to ensure office ran smoothly, both from a personnel and equipment aspect. Responsibilities were: Human Resources including placing ads, interviewing, hiring, ensuring all reviews were timely, daily attendance and training. Purchasing, direct supervision over 3 departments, indirect supervision over entire office. Administrative support to upper management, travel and meeting planning and arrangements.

Cindi L. Taylor

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American Harvest – 1988 to 1992

Customer Service Supervisor

Began my career at American Harvest as the Executive Assistant to the President and was promoted to this position. Grew department to 18 people. Responsibilities included servicing the end-user via incoming 800 number for order placement, status and warranty or general information. Was responsible for all aspects of hiring, performance evaluations, training, management reports, ordering supplies, approving check requests, phone service analysis, development and implementation of department policies. Assisted in the implementation of the MarketForce Plus Software for client information and order processing.

Education Graduate of Albert Lea Central High School

Significant Courses Managing the Customer Service Team

How to make Presentations with Confidence and Power

The Secretarial Seminar

Time Control by the Franklin Institute

How to Handle Customer Complaints

Business/Technical Writing

Corporate Management Series

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