Customer Service Supervisor

JOAQUIN S. CABATO SR.

***** ******* *******

Fremont, Ca. 94538

510-***-****

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OBJECTIVE: To obtain a full - time Shipping / Receiving Supervisor position and RMA

dept within a company that will provide me opportunity for growht.

QUALIFICATIONS: Exceptional organizational skills and ability in the shipping/Receiving, RMA

Warehouse, Stockroom to set work independently, demonstrate initiative

and self - motovation.

SKILLS: Standard Application Programs (SAP) Ask Manman, Eagle Scanning Sys.

Vims System, MFG Pro Sys, DHL, FEDEX, UPS, and (LTL) Less than Truck Load.

Generated (SLI) Shippers Letter of Instructions (SED) Shippers Export

Declaration (COO)Certificate of Origin, Invoice Proforma and (AES) Automated

Export System.

EXERIENCE:

10/8 - 08/28/12 AEHR TEST SYSTEMS. Fremont, CA.

Shipping / Receiving/ Stockroom - (Supervisor) to ensure task gets done in a

timely and professional manner.

. Process Sales orders for outgoing shipments, PO's for incoming shipments as

as well as RMA's trhough ASK manan system.

. Pull kits for manufacturing and Vendors and Cycle Count (twice a week)

. Setup Logistics (Int'l and Domestic) thru LTL and Forwarding trucking Com.

. Negotiate for shipping supplies (Custom Crates and PCB box's) and hire

crating company to do a packing job.

. Ship thru Fedex,UPS, DHL, system and LTL trucking.

03/04 -01/04/08 ALLIED TELESIS INC. San Jose, CA.

Shipping / Receiving/ Stockroom - (Supervisor) oversee 15 associates to

ensure task gets done in a timely and professional manner.

. Help associates pick, scan (RF sys.) and pack orders for shipments.

. Shipped orders thru FEDEX, UPS, DHL sys. Logistics trucking Com.

. Generated SED's SLI's COO's, Invoice Proforma and AES sys.

03/94 - 03/04 NORTEL NETWORKS INC. Santa Clara, CA.

Shipping / Receiving (Supervisor)

.To make sure associates replenish MFG materials to assembly line.

. Cycle Count, Inventory Control.

. PO processing into SAP, PO problems (Discrepancies, Damages)

. ISO Document Control and Customer Service.

03/86 - 04/94 XEROX ENGINEERING SYSTEMS CORP. Santa Clara, CA

Shipping / Receiving Coordinator / Clerk.

. Filing, Inventory, Kitting,

. P.O. processing, Data entry and ISO Document Control.

Summary

Tweenty five plus year's experience in high volume service industry providing shipping /receivig distribution support.

. Work well under deadline pressure

. Known to get projects completed on time

. Proven ability to work independently and or as a team member.

Computer Skills

. Microsoft Words, Excel, and Outlook.

Duties

Oversee the shipping / receiving to ensure the staff meets ISO control documents and follow procedures and work instructions. To make certain that inventory and cycle count is at 100% (minimal discrepency), Emergency Response Team(ERT) Safety Commitee, and Conduct Staff meeting's.

Certification

. Forklift (National Council, Raymond Handling Concepts Corp.)

. D.R.I.V.E. (Develope,Respect,Initiative,Victory, Enthusiasm)

. ISO Certification

. STP (Service Through People)

. CSS (Customer Service Star)

. FLL (Front Line Leadership)

. Hazard Material

EDUCATION High School, some community college

Reference, available upon request.

Contact this candidate