Johnnie Campbell

PO Box ***

Brooksville, Kentucky 41004

Mobile Phone: 859-***-****

Land Line: 606-***-****

E-mail: amydvy@r.postjobfree.com

QUALIFICATIONS PROFILE

• Sales/Management: Promoting and selling products to a wide range of customers. Providing extensive customer service and technical support. Developing effective training plans and guidelines. Training and supervising new computer operators and customer service staff.

• Information Technology (IT): AS400/iSeries includes programming in RPG and Control Language. Mainframe system includes MVS, Cobol, CA7, TSO, JCL. Microsoft office includes Excel, Powerpoint, Word, and Internet applications on Windows platforms. Performing website design development using HTML and DreamWeaver as well as demonstrated proficiency using Microsoft Outlook and Lotus Notes.

•Computer Operations: Developing, printing, and distributing reports. Performing job scheduling and file backup. Pulling disaster recovery tapes. Operating and supporting AS/400 and IBM Z800 systems and applications in diverse manufacturing and technical environments.

•Key Strengths: Goal-oriented team player with the highest ethical standards. Tendency to excel in high-pressure, deadline-driven environments. Strong knowledge and experience with cultural diversity. Excellent interpersonal, listening, and communication skills.

•Accomplishments: Successfully adjusted automated systems to improve efficiency and reduce processing time. Consistently met all customer needs, deadlines, and objectives. Recognized by employers and customers for outstanding performance and achievements.

JOB HISTORY

EMERSON POWER TRANSMISSION – MAYSVILLE, KY 2004-Present

** AS/400 iSeries lead operator **

• Experience in supervising and training employees of the data center with emphasis on meeting goals pertinent to departmental needs.

• Developed documentation for new employees to follow for escalation and correctional procedures.

• Assisted in Quality Assurance auditing in order to meet ISO 9000 certification.

• AS/400 system administration duties include creating group profiles and configuring devices to the system such as tape drives.

• Using CL to write programs in order to retrieve the contents of system variables for use of business applications as well as PTF installation.

• Use of batch processing by submitting jobs to the batch subsystem for nightly processing inclusive of the CA7 and Robot job scheduler. Experience using AS400 Query.

• Experience using file transfer protocol to send flat files to financial institutions as well as client access to create emulated AS/400 sessions.

• Experience with the MVS system using Jes2 commands on the Z800 mainframe system with CICS, TSO, and JCL.

• Experience with BRMS tape mgt system and MAPICS.

• General helpdesk duties involve servers and network support.

• Experience using CL language for AS/400 system duties, RPG language for application duties such as payroll & AP as well as Hawkeye diagnostics tools and VERITAS Backup Exec 9.1 tape management software.

HITACHI – HARRODSBURG, KY 2002-2003

** AS/400 operations/applications (contract job) **

• RPG Programming developing reports for all users in the manufacturing division while taking on general system administration duties.

• Support 24/7 using resolving issues in a timely fashion.

• Experience using the vendor based EDI packages FUTURE THREE while performing routine maintenance programming to existing applications and meeting deadlines in a timely fashion.

• Responded to 24 hour on call duties while carrying beeper for production areas such as assembly and shipping/receiving.

KENTUCKY ELECTRIC STEEL 2000-2002

** AS/400 operations/applications (contract job) **

• Developed informative reports for Sales to track most frequently purchased products.

• Adjusted accounting, banking, and cash receipts systems to reduce processing time for end users.

• Provided 24/7 response to high-pressure problems.

• Trained and instructed new operators.

• Assisted in developing testing and training plan for new RPG (AS/400) programmers.

• Met all lines under high stress and received excellent reviews from users and managers in other departments.

• Computer operations involved operating spreadsheet programs and other types of software to load and manipulate data and to produce reports.

• Retrieve, separate and sort program output as needed, and send data to specified users.

• Load peripheral equipment with selected materials for operating runs, or oversee loading of peripheral equipment by peripheral equipment operators.

• Answering telephone calls to assist computer users encountering problems and record information such as computer operating time, problems that occurred, and actions taken while helping programmers and systems analysts test and debug new programs.

EDUCATION

** MIDWAY COLLEGE - MIDWAY, KY

** BACHELOR OF SCIENCE DEGREE – BUSINESS MANAGEMENT

** GRADUATED- MAY 2008

** SOUTHERN OHIO COLLEGE – FT. MITCHELL, KY

** ASSOCIATE OF APPLIED SCIENCE DEGREE – COMPUTER SCIENCE

** GRADUATED – JUNE 1994

Contact this candidate