Customer Service Account Executive

Curtis J Cossetta

**** ****** ****,

Riverbank, Ca. 95367

209-***-**** Hm.

209-***-**** Cell

********@***.***

Skills • Class A driver’s license w/ hazmat, tanker & double/triple endorsements

• Certified fork lift driver (expired).

• Skilled in the use Microsoft Word, Excel, Access, Power point & Outlook.

• Completed APICS, CPIM training module.

• Completed various training sessions via Gallo training.

1. Corp communication.

2. MS excel 2007.

3. Business writing skills.

4. Moving from Conflict to Collaboration.

5. Interpersonal communication.

Education Western Pacific Truck School

Graduated July 16, 2012

Class A

Endorsements

Hazmat

Tanker

Doubles/Triples

Beyer High School, Modesto Ca.

Graduated 1982

Modesto Junior College, Modesto Ca.

Graduated 1990

Associate of Arts

Experience

Cossetta’s K9 Bed Bug Detection Service.

February 2011 to Present

• Owner/Handler

• Inspecting properties for bed bugs using a K9.

G3 Enterprises, Label Division

Grand Street Litho

Grand Street Printing Technologies

November 1988 – February 2011.

2007 – 2011, Production Planner

• Responsible for planning work centers for maximum efficiency, while maintaining on time delivery.

• Conduct daily production meetings with key department personnel.

• Participated in several Lean Manufacturing events.

• Coordinated closely with customer service to meet customer rush orders.

• Maintained positive relations with production departments to meet there specific needs for optimum run efficiency.

2003 – 2007, Customer Service, Account Executive

• Responsible for managing customer accounts throughout the label order process.

• Responsible for coordinating customer purchase orders, beginning with order entry through delivery.

• Facilitate customer relations to insure customer satisfaction both internal as well as external.

• Maintain a sense of continuous improvement.

1988 – 2003, Press operator

• Kluge – hot stamp/embossing

• Heidelberg cylinder – Die cut

• Various finishing equipment

• Heidelberg 6 color offset press

E & J Gallo Winery Creative Services.

June 1987 – November 1988

• My primary function was an aid to the designers.

• Material handling

• Runner, Set building, Cleaning, Reception, Transport

•

E & J Gallo Winery Material Handling.

December 1986– June 1987

• My primary function was as a material handler moving materials throughout the winery(s), as directed.

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