Juan L. Garcia
***** ** *** *******, *****, FL 33186
Home: 305-***-**** Cell: 305-***-**** E-mail: ******@*****.***
SUMMARY
Proven high-volume revenue producer with experience in pharmaceutical sales, including retail, managed healthcare and hospitals.
Experienced in new business development, including cold-calling and reactivation of accounts. Ability to reach and influence buyers and decision-makers at all levels.
Specialization in sales of commodity products and promotion of contract and formulary compliance to all classes of the pharmaceutical trade, including retail, managed healthcare and hospitals. Particular expertise in state and federal government accounts including VA and Military organizations.
Adept at effectively conveying technical and complex information to customers, including over the phone.
Fluent in English and Spanish, with excellent written and verbal communication abilities.
PROFESSIONAL EXPERIENCE
inVentiv Health – Somerset, NJ
inVentiv Health, Inc. is an insights-driven global healthcare leader that provides dynamic solutions to deliver customer and patient success. inVentiv Health's client roster is comprised of more than 350 leading pharmaceutical, biotech, life sciences and healthcare payer companies, including all top 20 global pharmaceutical manufacturers.
Retail Sales Specialist 2008 to Current
• Working on a Bayer Healthcare contract promoting Ascensia Breeze2 and Contour blood glucose meters and test strips to retail pharmacies for diabetes patients.
• Detail/Educate all key personnel at each store and obtain recommendations for Bayer blood glucose meters and test strips.
• Active Participation in “Meter Day Programs” as required in territory.
HD Smith – Pompano Beach, FL
Headquartered in Springfield, Illinois, H. D. Smith is the largest privately-held national full-service wholesale distributor that provides a complete line of pharmaceuticals, OTCs, HBAs, home healthcare products, seasonal merchandise and a wide array of marketing programs to retail, hospital, and institutional pharmacies. H. D. Smith has distribution centers in California, Florida, Illinois, Kentucky, New Hampshire, New Jersey and Texas that service major markets throughout the United States.
Territory Sales Consultant 2006 to 2008
• Promote H. D. Smith as a supplier of Rx, OTC, and HHC/DME lines calling on both current and prospective customers who can be supplied by company trucks, courier, or UPS.
• Time management and territory analysis/development of territory plan.
• Support any products, programs, promotions, and services.
• Prospecting of potential customers.
• Customer relations and gathering industry information.
• Maintain Information Technology knowledge and the ability to train customers.
• Achieve or exceed budgetary responsibilities within your territory.
• Provide the appropriate forms and complete all paperwork on all new customers and or programs sold within your assigned territory.
• Maintain and secure all company property such as company vehicles, computers, printers, business files, selling binders, credit cards and any other assigned materials. Notify management of any breakdown, damage, loss or theft of these items immediately.
IVAX Pharmaceuticals (Now Teva Pharmaceuticals) – Miami, FL
IVAX develops, manufactures, and markets generic prescription pharmaceuticals and over-the-counter products to wholesalers, retail pharmacies, veterinarians, hospitals, nursing home providers, and government agencies .
Government Sales Representative 2004 to 2006
• Develop and maintain direct-buying relationships with State and Federal Government accounts covering 34 states. Account base includes State Hospitals, VA facilities, Military and Department of Defense Installations, Bureau of Indian Affairs and State and Federal Correctional Institutions.
• Review prime-vendor account purchases to enforce contract and formulary compliance to Federal Supply Schedule and National Contract awarded products.
• Monitor competitive product offerings and supply situation to capitalize on potential open-market, non-contract sales opportunities. Introduction and sales of new prescription products – both contract and non-contract. Recent blockbuster generics launched include: Gabapentin, Metformin ER, Fluconazole, Mirtazapine, and Clarithromycin.
• Thorough understanding of government pricing, contracting and purchasing policies, including Federal Supply Schedule, DAPA, HHS/PHS and Minnesota-MultiState contracts.
• Work closely with Field Sales Representatives, National Account Management and Marketing to provide sales and account support, as well as pricing and competitive market feedback.
Awards & Accomplishments
• Grew total sales from $16K in 2003 to over $750K in 2004, the first year of program existence.
• Increased 2005 sales by 246% over 2004, exceeding $2.6 million in gross revenue.
• Part of 2-man Government sales division comprised over 20% of total department sales in 2005.
• Consistently met or exceeded monthly forecasts, including aggregate sales attainment for 2nd Quarter 2005 of 198% and 3rd Quarter 2005 of 163%.
• Sales of $88K in short-dated merchandise in 2005 represented direct savings impact to company bottom-line.
• Earned Inside Sales Representative of the Month honors for November 2004, April 2005, and February 2006 for exceeding sales forecasts, call objectives, and excellence in customer service.
JUAN L. GARCIA PAGE 2
IVAX Pharmaceuticals - continued
Inside Sales Representative 2003 – 2004
• Generated outbound sales contacts to independent retail pharmacies, hospitals and managed healthcare accounts in Michigan and Wisconsin to promote direct purchases of over 800 generic prescription pharmaceuticals, vitamins and over-the-counter products. Emphasis on obtaining an order on every call.
• Initiated successful launch of key industry “block-buster” generics including Ciprofloxacin, Cefuroxime, and Benazepril.
• Involved Member of Market Readiness Test (MRT) Team, responsible for user-testing and implementation of new PeopleSoft Customer Relationship Management Software program.
Awards & Accomplishments
• Grew 2003 average monthly sales revenue 141% from the time territory was acquired; increased number of active buying accounts by 213%
• Continued to grow territory in 2004, increasing average monthly sales revenues by 55% versus 2003, while continuing to expand active customer base by an additional 44% over prior year.
• Expanded successful direct-sales initiative to Government facilities led to promotion to new Government Sales Division.
Royal Caribbean International – Miami, FL
Royal Caribbean is a global cruise vacation company with a total of 29 ships in service worldwide. The company also offers unique land-tour vacations in Alaska, Canada and Europe through its cruise-tour division.
Guest Vacation Specialist 2002 – 2003
Reservations Sales Consultant 2001 – 2002
• Promoted Royal Caribbean Cruises brand to Travel Agency Partners and direct guests through various communication methods including telephone, email and fax. Generate outbound sales contacts and solicitation of guests in response to internet-generated inquiries about cruises and vacation packages.
• Up-sold packages by promoting additional offerings including tours, shore excursions, hotel stays and ground transportation.
Awards & Accomplishments
• Top Reservations Team Member – December 2001 handling approximately 14 calls per hour and booking over 200 passengers for the month.
EDUCATION
Florida International University, Miami, FL Bachelor of Business Administration - Finance
WORK SKILLS
Proficient in numerous computer applications, including: Microsoft Excel • Microsoft Word • PowerPoint • Lotus Notes • JD Edwards • PeopleSoft CRM Applications • Internet usage and research