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Customer Service High School

Bakersfield, CA, 93313
August 07, 2012

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Janie Marquez


**** *** ***** *****. ***********, CA. 93308

Tel: 661-***-****


Qualifications Summary

Skilled and Dedicated Receptionist & Event Coordinator professional with 4 years’ experience working in fast paced environment that required strong communication skills, strong organizational work, and coordinating.

• Strong computer skills including the ability to spreadsheet and word-processing programs at a highly proficient level.

• Demonstrated great customer service and the capacity to form great relationships with staff, co-workers, and clients.



Bilingual: Proficient English/ Bottom Intermediate in Expert in Microsoft Office

¬Excellent communication skill Teaching and Training

Event/Expo Coordinating& Planning Strong Research Skills

Time management skills effective verbal and listening

Communications skills


Professional Experience

Event Coordinator & Receptionist – Best Party Rental (April.2011- August. 2012)

Coordinated and Planned Major Company Events and Weddings, and maintain the development of maintain a current and accurate filing system.

Key Results:

• Scheduling Appointments to inform Companies with any rental equipment that they might need for their event.

• Provided high quality customer service to Clients.

• Planned Major Events- Graduations, Award Ceremonies, Weddings, Bridal Shows, Recognition Dinners, etc.

• Receive, direct and relay telephone messages and fax messages

• Respond to public inquiries

• Maintain the general filing system and file all correspondence

• Utilize networking skills and proactively engage with potential new clients

• Attend public events on behalf of company at least once a month

• Organize and set-up private events

Sandwich Artist & Person-In Charge- Subway (Dec.2008-April.2011)

Person in Charge/ Sandwich Artists performs a variety of restaurant-style service including greeting and serving customers. Responsible customer service is a major component of this position as well as to lead a team during each shift and assistant with training team members.

Key results:

• Train, monitor, and reinforce food safety procedures and safe working procedures

• Maintain fast, accurate service, provide excellent customer service and meet and/or exceed both company and customer expectations

• Checks supplies in counter area and restocks items to ensure a sufficient supply through the shift.

• Counts money, checks, and charge payments in cash drawer at end of shifts.

• Complete cold & hot food preparation assignments neatly, accurately, and in a timely manner.

• Greets costumers and takes their order-use cash register to record the order and computes the amount of the bill-collects payment from guest and make changes.

• Order new supplies for store when it was required


Bakersfield College- Bakersfield, CA. (August.2010-Present.)

Major: Human Services/ Child Psychology

North High School-Bakersfield, CA. (August.2006-May.2010)

High School Diploma


Teachers Assistant



Nick Cullar

Franchise Subway Owner


Katie Houlligan

Best Party Rentals-Company Owner


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