Sales Customer Service

Mary Van Herpt

Address: # **** – **** Richmond Road, Ottawa, Ontario K2B 8E3

Phone No. 613-***-**** Email: alvxjt@r.postjobfree.com

Qualifications

Sales & Marketing / Business Development

• Several years experience in Sales & Marketing / Business Development (which includes cold-calling / lead generation, appointment setting, telephone sales & customer service)

• Ability to research, compile & maintain business & consumer telephone calling lists

• Excellent communication & customer service skills – as well as the ability to work with a team, or on my own without supervision.

• Familiarity with the sales process, and the drive & determination to meet and exceed sales goals & quotas.

Administrative/Secretarial

• Several years experience in the Administrative/Secretarial, Word Processing & Accounting/Bookkeeping fields.

• Computer Skills – Microsoft Office Word & Excel, Windows XP, Ability to use E-Mail & Internet, WordPerfect 6.1

• Typing Speed is 75 w.p.m. with a 92% accuracy rate.

• Professional & positive attitude – as well as the ability to organize, direct & “do”.

• Ability to prepare professional general correspondence, reports, legal documents & minutes, etc.

• Maintain files, compile statistics, schedule appointments, set-up extensive travel arrangements & itineraries.

• Cost Accounting, Payroll (Manual & Computer), Bookkeeping (Payables & Receivables).

Employment

Business Development (2009)

Self-Employed – Ottawa, Ontario

Lead generation / cold-calling – Set up of sales appointments for three Financial Consultants with The Investors Group, Ottawa West Office.

Business Development (2006-09)

Self-Employed – Vancouver, B.C.

Lead generation – Set up of sales appointments (includes research, confirmation & follow-up) for Mr. Aeron Evans, Vice-President & Director of Canaccord Capital Corporation.

Inside Sales Representative (2005)

STP Specialty Technical Publishers, North Vancouver, B.C.

Promoting the sale of legal resource material to businesses in the United States.

Marketing Assistant (2004)

Self-Employed – Ottawa, Ontario

Lead generation / cold-calling for Mr. Rick Ellas, Financial Advisor & President of Ellas Financial

Marketing Assistant (2003-04)

RBC Dominion Securities, Downtown Main Branch, Ottawa, Ontario

Lead generation / cold calling for two Financial Advisors.

Business Development (2000-03)

Self-Employed – Ottawa, Ontario

Lead generation / cold calling – Set-up of sales appointments (includes research, confirmation & follow-up) for a client base of one Insurance Agent, one Financial Consultant & two Home Security Companies.

Marketing Assistant (2000)

Merrill Lynch Canada Inc., West End Branch, Ottawa, Ontario

Lead generation / cold calling – Set-up of sales appointments (includes research, confirmation & follow-up) for two Financial Consultants.

Concierge/Receptionist (1999)

Royal Trust Bank – Investment Department, Ottawa, Ontario

Marketing Assistant (1998-99)

Self-Employed – Ottawa, Ontario

Lead generation / cold calling – Set-up of sales appointments (includes research, confirmation & follow-up) for several Insurance Agents with RBC Insurance.

Marketing Assistant (1998)

Self-Employed – Ottawa, Ontario

Lead generation / cold calling – Set-up of sales appointments (includes research, confirmation & follow-up) for Mr. Glen Evans, Financial Consultant with CIBC Wood Gundy Securities Ltd.

Several Temporary Assignments in Government & Private Industry (1994-97)

Various Employment Agencies, Ottawa, Ontario

Telesales/Marketing (1994-97)

Various Marketing & Charitable Organizations, Ottawa, Ontario

References Upon Request

Contact this candidate