Executive Assistant, Office Manager, Operations Coordinator
Resume:
LAUREN TANCREDI
Apt #****
Austin, TX 78749
*******@***.***
OBJECTIVE
A position that allows an ambitious, motivated, success-oriented achiever whose specialty lies in utilizing strong communicative abilities complimented with exceptional organizational and team building skills, bringing about positive changes that enhance company growth and market position for maximum success.
SKILLS SUMMARY
Internet Marketing - Project Management - Sales & Marketing -Scheduling- Travel Arrangements
Event Planning - Quality Assurance - Document Creation - Brand Development - Professional Presentations
Results Management Reports - Operating Budgets - Front Office Operations
Computer Savvy – Conversational Spanish
PROFESSIONAL EXPERIENCE
COMMUNICATIONS: REPORTS & PRESENTATIONS
• Prepare complex reports for Sales Sites and Call Center Management with accuracy and tight deadlines
• Author professional correspondence and collateral items for vendors and clients
• Conduct small group trainings on sales techniques and closing skills
• Design a series of informational presentations used by the President of the company for industry lectures (PowerPoint) and client meetings
• Develop proposals for potential clients to include: budgets, reports, marketing plans (research) and hiring schedules and organizational charts
• Compile and review of confidential information for multiple clients and projects or proposals
• Scheduling of client meetings and presentations for multiple executives
• Rapidly learn and master various computer programs
• Attend networking events to promote print company and acquire new client/patient base
• Create videos using PowerPoint and Camtasia software for webinars and online video marketing
CUSTOMER SERVICE, MARKETING & PROBLEM SOLVING
• Development of website content using Search Engine Optimization techniques
o Increased natural rankings of website with keyword rich content, social media, article and video marketing (www.drlife.com and www.focusmg.com)
• Oversee front office operations and provide excellent customer service
• Research, develop and implement strategic marketing plan for business
o Create special promotions, write/design advertising and sales collateral and coordinate all media buying
• Procurement and management of all lead lists used for predictive dialer
• Research, staffing and scheduling of trade shows events for warm lead generation program
• Provide consultations to new and existing businesses for print marketing campaigns, which include defining target markets and creating effective marketing campaigns within budget
• Ensure every “Moment of Truth” is consistent with the company brand and expectation of excellence
ORGANIZATION AND DETAIL
• Create all departmental standard operating procedures
• Manage all aspects of day-to-day operations
o Facility maintenance
o Scheduling of meetings and travel for executives
o Finances: Accounts Payable/Receivable, Payroll and operating budgets
o Supervision of all administrators
o Liaison between corporate and on-site sales office
• Maintenance and coordination of executive schedules, travel and meetings
• Keep meeting minutes and ensure completion of timelines and task lists
EMPLOYMENT HISTORY
09/08- present
Cenegenics-Dr Life Las Vegas, NV- Executive Assistant/Office Manager, Full time
11/07- 07/08
Focus Management Group Tampa, Fl - Executive Assistant/Sales & Marketing Coordinator, Full time
05/07-11/07
Contracted Labor Tampa, Fl - Sales and Marketing Consultant, Temporary Contract
02/04- 02/07
David Adkins International Inc. Tampa, Fl - Full time
Vice President of Operations
Executive Director of Resort Development
Executive Assistant
05/01-05/04
Hillsborough County Youth Advocate Program, Tampa, Fl -Youth Advocate, Part-time
EDUCATION
12/03 University of South Florida, Tampa, Florida
Sociology Major/ Spanish Minor GPA: 3.4
07/01 University for Foreigners
Semester in Perugia, Italy
09/02 Colegio España
Semester in Salamanca Spain
09/99 University of Tampa
Tampa, FL
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