Sales Management

Dwain A. Williams

*** ***** **** **., ***# ***, Grapevine, TX, 76051

*********@*****.*** 214-***-****

PROFILE:

Goal oriented, flexible, and fast learner who thrives in an interpersonal environment and adapt at a fast rate; a self-starter who can also work efficiently with a team and also possess a calm temperament even under pressure. Achieved Bachelor of Business Administration with a concentration in Finance within 3 years.

EDUCATION

Texas Tech University, MS in Personal Financial Planning, Graduation: May 2012

Midwestern State University, Bachelor of Business Administration - Finance: May 2008

RELATED COURSE WORK

• Asset Management Financial Planning Technology (Integration)

• Risk Management and Insurance Individual Tax Planning

• Retirement Planning Financial Planning

• Charitable Planning Estate Planning

• Real Estate Finance Client Communication and Counseling

WORK EXPERIENCE

Wells Fargo Bank Sep. 2011 - Present

Bank Teller

• Meet and greet customers Manage customer accounts

• Introduce products to customers Educate customers about products

• Achieve weekly & quarterly sales goals Refer customers to Personal Bankers

• Cash Management

IT Solution Center TTUHSC

Student IT Support Tier 1 Oct. 2010 – Aug. 2011

• Assist students and staff with their log in. Troubleshooting devices

• Assist customers with access to Health.edu Provide information for Health.edu.

• Address all networking issues Assist with administrative privileges.

Sprint Nextel

Business Premier Care Specialist Feb. 2009 – Aug. 2010

• Provide detail usage of features of handset. Addressed all network coverage inquiries

• Probe to collect customer information Complete procedure to solve complex issues

• Logging customer information into database Mentor and assist with job training.

• Research and modifications customer support processes

SKILLS & SOFTWARES

• Advance skill level in Microsoft Word, Power Point, and Excel

• Financial Ratios and Tax Calculations

• Proficient use of Principia, Morning Star, Moneyguide Pro, Sales Force, Junxure, e-Money, etc.

HONORS AND COLLEGIATE ACTIVITIES

• Delta Mu Delta Honor Society Financial Management Association -President

• FMA Honor Society University Programming Board

• Phi Eta Sigma Honor Society Alpha lambda Delta National Honor Society

• Personal Financial Planning association

VOLUNTEER

• Boys and Girls Club of Wichita Falls.

• Community Services with Trinity Church Lubbock Texas

REFERENCES

Available upon request.

Contact this candidate