PMP Project Manager Proffesional

MILES CHRISTENSEN, PMP

***** **** ******** ***, ********, Colorado 80016

303-***-**** *****************@***.***

Professional Strengths

Leadership ~ Strategic / Tactical Planning ~ Communication ~ Problem Resolution

Product / Distributor Training ~ Project Management ~ Contract Negotiations

Marketing ~ Account Management ~ Customer Service Management ~ Budgeting

Staff Development ~ Business Operations ~ Distributor Relations ~ Consulting

CAREER SUMMARY

City of Lakewood, Lakewood, CO 2009 to Present

Re-Roofing Technical Coordinator

 Provides answers to all technical and code roofing questions either face-to-face or via the telephone.

 Coordinates inspections with re-roofing inspectors and generates re-roofing data reports for the Building Department Heads.

 Answers and directs all roofing questions received on the City of Lakewood’s Roofing Hotline and ensure fast and complete response to all customer service items.

 Performed re-roofing inspections for the City of Lakewood’s Building Department insuring that the permit holders are meeting local building codes for roofing projects.

Christensen& Company, Foxfield, CO 1991 to 2009

 Managed all aspects of business management, accounting, sales, marketing, customer service, staffing, and projects.

 Project Manager for many construction projects including, major remodel and building additions.

 IT Project Management of small closed networks and procurement of custom software.

 Responsible for valuation consulting and preparation of residential appraisals.

 Prevented multiple fraud attempts to a lending institution and saved the firm $3M.

Borealis LED Lighting, Naperville, IL 2004 to 2007

North American Account & Project Manager

 Responsible for distribution relations, training and special projects management and tradeshows.

 Arranged national and international trade shows, which increased product awareness and industry recognition.

 Conducted one-on-one product training.

 Assisted in bringing new products to market and arranged for testing through independent labs.

 Increased market exposure in the Western United States and Canada.

 Increased tradeshow size while keeping the same budget of $50K.

 Developed relationships with new national distributors, which increased overall sales.

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MILES CHRISTENSEN, PMP PAGE 2

(Career Summary Cont’d.)

Inspectcheck, Denver, CO 1998 to 2000

Co-Business Owner

Responsible for completing building inspections, consulting and the preparation of detailed reports

 Managed all aspects of business management, accounting, sales, marketing, staffing, and projects.

Colorado Cartridge, Denver, CO 1991

Co-Business Owner

 Supplied remanufactured laser printer cartridges to area school systems.

Associated Business Products, Denver, CO 1989 to 1991

Data System Associate

 Responsible for verification of typed customer records and converted of records into digital records.

US Fiber Optics, Denver, CO 1989

Account Sales

 Responsible for inside sales and the sale of fiber optic video systems and cable to the US Military and local county governments.

EDUCATION & CERTIFICATION

B.A., Computer Science / Mathematics , Fort Lewis College, Durango, Colorado 1989

PMP Certification # 1289087, PMI Project Management Institute 2009

SAP Overview & Project System Certifications, Michael Management Corp 2009

MEMBERSHIPS .

ICC International Code Counsel for Building and Energy codes

PMI Project Manager Institute National and Colorado Chapters

MILES CHRISTENSEN, PMP

16919 East Hinsdale Way, Foxfield, Colorado 80016

303-***-**** *****************@***.***

PROJECT & OPERATIONS MANAGEMENT

Consulting

Leadership ~ Strategic / Tactical Planning ~ Communication ~ Problem Resolution

Product / Distributor Training ~ Project Management ~ Contract Negotiations

Account Management ~ Sales ~ Customer Service Management ~ Budgeting

Marketing ~ Staff Development ~ Business Operations ~ Distributor Relations

Real Estate Evaluation ~ Detailed Construction Knowledge ~ Property Management

 A highly accomplished, success-driven leader with proven success and hands-on experience managing projects, operations, administration, people and resources. Unique ability to ascertain needs and goals, envision new concepts, resolve problems and communicate direction.

 Demonstrated ability to motivate staff, improve productivity and control costs through the most effective uses of resources. Ability to direct complex projects from concept to fully operational status.

 Highly experienced in implementing strategic / tactical plans, administering budgets, meeting timelines in accordance with user requirements and conducting training programs.

 B.A., Computer Science / Mathematics, Fort Lewis College, Durango, Colorado.

 PMP, Project Management Professional Certification # 1289087, Project Management Institute and SAP System Overview & PS Certification, Michael Management Corporation.

KEY ACHIEVEMENTS

• Experienced in all areas of business operations – accounting, marketing, sales, human resources, project management, contracts, budget analysis, payroll, collections, client relationship management, retention, customer service, conflict resolution, job prioritization and managing office systems. Result: Ability to interact with all departments and all levels of management within an organization to improve processes and increase bottom-line results.

• Performed detailed face to face and over the phone customer service relating to technical and code issues for the roofing division of the City of Lakewood building department. Performed detailed data reports, and coordinated re-roofing inspection with department inspectors. Performed detailed inspections for City of Lakewood to insured that the permit holds have completed their roofing projects incompliance of all local building codes. Result: Increase inspection productivity along with improving the public access to and the response from local government.

• Managed and arranged to have the company show at the largest national industry tradeshows. Responsible for the entire trade show project including budgeting, booth selection, staffing, shipping, advertizing, product selection and set-up of materials. Result: Sales increased along with product awareness and industry recognition.

• Identified that properties were not as presented by the lender’s clients. Researched legal public records, zoning and past sale history and the market area sales. Physically inspected property and discussed the property with county officials. Result: Prevented fraud to the lending institution and saved the firm $3M.

MILES CHRISTENSEN, PMP PAGE 2

(Key Achievements Cont’d.)

• Managed construction crews of framing, electrical, HVAC, plumbing, and commercial steel. Renovations, remodel, tenant finish, large building additions Property manager of residential rental properties. Result: Can read blueprints, have knowledge of building systems and components, familiar with Universal Building Codes, and has knowledge of property maintenance and schedules.

• Managed the installation of a computer network into an appraiser shop. Data could be easily transferred to the main system for archival use. Result: Reduced the wait time for work submissions. Allowed instant access to work files system wide. Reduced physical paper storage size and created a uniform report product.

• Required to place a value upon a one-of-a-kind multi-million dollar property. Physically inspected the property, took photos of all unique features and researched local and nationwide market. Result: Completed a detailed report that allowed the clients to agree upon a value with assurance and confidence.

• Performed detailed property inspections reviewing all accessible building systems and conditions. Result: Completed detailed reports that allowed the client to understand possible concerns and conditions which allowed the clients to make informed decisions.

• Appointed as event chair for a national car club event for 150 cars, 300+ attendees. Managed the set-up a multiple location event from Aspen, Colorado to Steamboat Springs, Colorado. Organized an event committee, assigned specific tasks and held multiple meetings to verify progress and budget. Result: Heralded as one of the best and most successful events in the history of the national club. Made a profit on the event.

• Needed metric testing of new LED light products. Took the LED light bulbs to an independent test lab in Boulder, Colorado for a complete septum test. Result: Achieved independent documented lab testing from a facility that is nationally recognized.

• Managed and coordinated sales staff from US and Canada to show LED Lighting products at tradeshows. Increased the show size while staying within budget. Result: Increased market exposure. Signed additional US and Canadian distributors. Achieved a larger show presence while coming in under budget by $20K.

• Supported new Canadian distributor. Performed one-on-one product training with distributor’s sales staff. Attended sales calls with the distributor’s sales staff and their potential clients and assisted with any warranty work. Result: Distributor increased stock orders over the next year.

• Developed a breakdown of company product comparisons vs. the competition. Result: Increased sales by having the sales staff quickly answer questions on comparisons based upon facts that could be shown to the customer.

MEMBERSHIP

Project Management Institute – National and Mile Hi Chapter

International Code Council(Building Codes) - National

CAREER SUMMARY

Re-Roofing Technical Coordinator

~City of Lakewood, Lakewood, Colorado~

Consulting / Principal

~Christensen & Company, LLC, Foxfield, Colorado~

~Inspectcheck, LLC, Aurora, Colorado~

~Colorado Cartridge, Denver, Colorado~

Account & Project Manager

~Borealis LED Lighting, Naperville, Illinois~

Inside Sales

~U.S. Fiberoptics, Denver, Colorado~

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