Human Resource Manager

VASSINA HOWARD

**** ********* ***** # *** ******, Ala. 36301 678-***-**** *******@*****.***

HUMAN RESOURCES

Self-motivated individual with exceptional, leadership, organization, and supervisory skills, encompassing key values of integrity, honesty, appreciation, teamwork, growth, and results-orientation with an eye toward continuous improvement.

Respected team leader, with excellent interpersonal skills. Interacts well with individuals from diverse cultures and all professional levels. Teach, train, mentor, motivate, and evaluate personnel to achieve the highest quality standards.

Extensive background in human resource, including experience in employee recruitment and retention, staff development, mediation, conflict resolution, benefits and compensation, HR records management, HR policies development and legal compliance.

Effectively manage and prioritize multiple responsibilities. Ensure adherence to policies and procedures to achieve objectives in safety, quality, production and good manufacturing practices.

HR SKILLS

Personnel Supervision

Employment Law

FMLA/ADA/EEO/WC

One-on-One Coaching

First Aid Staff Recruitment & Retention

Employee Relations

Problem Resolution

Benefits Administration

Continuous Process Improvement Orientation & On-Boarding

Training & Development

Performance Management

Meeting & Event Planner

HR Policies & Procedures

PROFESSIONAL EXPERIENCE

H AND P TAX SERVICE Dothan and Montgomery Ala.

President/Owner, 2010 to present

Key Results:

Prepared or assisted in preparing simple to complex tax returns for individuals or small businesses.

Computed taxes owed or overpaid, using adding machines or personal computers, and complete entries on forms, following tax form instructions and tax tables.

Used all appropriate adjustments, deductions, and credits to keep clients' taxes to a minimum.

Interviewed clients to obtain additional information on taxable income and deductible expenses and allowances.

Reviewed financial records such as income statements and documentation of expenditures to determine forms needed to prepare tax returns.

Furnished taxpayers with sufficient information and advice to ensure correct tax form completion.

Consulted tax law handbooks or bulletins to determine procedures for preparation of atypical returns.

Calculated form preparation fees according to return complexity and processing time required.

Checked data input or verify totals on forms prepared by others to detect errors in arithmetic, data entry, or procedures.

BREMNER FOOD GROUP Dothan, Ala.

Employee Relation Manager Interim Safety Manager, 2008 to 2010

Reported to Director of HR for company of 350 employees. Responsible for recruiting new hires for new startup lines and managed the full spectrum of HR operations, systems and programs. Worked with senior management to create HR policies and procedures; recruit employees; coordinated all company functions; and develop orientation, training and incentive programs. Managed leave-of-absence programs and personnel records; administer benefits enrollment and programs; administer HR budget; and handle HR workplace issues.

Key Results:

Played a key role in ensuring the successful of new hires. Structured and implemented programs and policies in the areas of training, incentives and new-employee orientation, leader of the hiring team and after two years have 100% retention on new hires.

Fostered a teamwork/open-door environment conducive to positive dialogue across the organization. Personal efforts cited as the driving force behind branch’s employee-retention rate of 65% within an industry where high turnover is the norm and reduced turnover by 25%.

Designed and delivered management training on new performance appraisal system, which resulted in improved efficiency in annual performance review process.

Developed a training program for supervisors that included performance review evaluations, employee disciplinary plan of action, employee training and interviewing skills.

Successfully resolved informal employee discrimination charge by conducting investigation, documenting findings and making recommendation, which resulted in no formal EEOC charges.

BREMNER FOOD GROUP Dothan, Ala.

Interim Safety Manager, 2008 to 2010

Developed, coordinated and implemented quality, managed for the facility for cost effective programs in the area of Health and Safety Management; Training and Education Management and Security.

PROFESSIONAL EXPERIENCE (CONTINUED)

Key Results:

Responsible for assuring safety related regulatory compliance issues are met, as well as the preparation, updating and implementation of company safety policies/standards.

Responsible for administering Workers’ Compensation loss control programs and related reporting requirements.

Responsible for directing all safety committee and Emergency Response Team (ERT) related activities.

Responsible for coordinating the investigations and reporting process as is relates to general liability claims and other plant property/equipment damages/losses.

Act as resource to plant management teams regarding all security related operations.

Develop, update and implement security/loss control policies as they relate to employee, visitor, trucker and contractor activities while on plant properties.

Directed safety orientation for new employees; administer plant hearing conversation program and annual audiometric testing, safety & training audio-visual library; industrial hygiene; monitoring and equipment maintenance; hazard communication program (MSDS inventory); plant safety inspections and quarterly Workers’ Compensation file reviews with insurance carrier.

KINGS & QUEENS CONSTRUCTION. Winder, Ga.

Human Resource Manager/Safety Manager, 2003- 2008

Managed a broad range of HR functions which including administration of payroll and benefits, performance management, safety program, recruiting/staffing and overseeing disciplinary action.

Key Results:

Trained 10-member management team on interviewing techniques and best practices, conducting workshops and one-on-one coaching sessions that contributed to sound hiring decisions.

Devised creative and cost-effective incentive and morale-boosting programs (including special events and a tiered awards structure) that increased employee satisfaction.

Developed job descriptions for six positions.

Inspected and evaluated workplace environments, equipment, and practices, in order to ensure compliance with safety standards and government regulations.

Provided new-employee health and safety orientations, and develop materials for these presentations.

Supplied, operated, and maintained personal protective equipment.

Examined credentials, licenses, or permits to ensure compliance with licensing requirements

EDUCATION & CERTIFICATIONS

TROY UNIVERSITY Montgomery, Ala.

Master of Business Administration (MBA) in Human Resource, 2003

TROY UNIVERSITY Montgomery, Ala.

Bachelor of Science (BS) in Management, 2001

Safe Quality Food Institute

Certified SQF (Safe Quality Food) Practioner, 2010

Institute for Applied Management and Law, Inc

Certificate in Employee Relations Law, 2010

OF NOTE

Professional Development:

Complete ongoing training in the areas of compensation and benefits, employee and labor relations, workers’ compensation and workplace safety/security.

Affiliations:

Society for Human Resource Management (SHRM)

Order of Eastern Star (OES)

National Scholars Honor Society, 2001 and 2003

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