Restaurant/Food Service/Retail
Resume:
Linda Morris
**** **** ****** ****, ***. #***
Toledo, OH 43615
*************@*****.***
CAREER SUMMARY
Management professional with 15 years in a food service environment. Strong knowledge of customer service relations and ability to tactfully train new employees. Demonstrated ability to mulit-task and handle numerous customers at once. A dedicated team player with the ability to work independently. A trustworthy individual who is devoted to the success of the company.
PROFESSIONAL EXPERIENCE
2008-Present
Dillard's
5001 Monroe Street
Toledo, OH 43623
Tim Howell
Sales Associate
Responsible for customer satisfaction from point of greeting, to showing merchandise, to following through to the cash register.
1998-2007
Athenian Deli & Restaurant
1242 Oaklawn Avenue
Cranston, RI 02920
Tony Silviera
Certified Food Safety Manager
Supervised 3 employees. Responsible for quality of food served, maintaining customer satisfaction and processing up to $10,000 daily at the cash register.
* Increased daily sales by creating a new organization system for stock
items, which led to higher efficiency in completing customer's orders.
* Implemented higher standards for cleanliness by holding employees
accountable for their stations as well as the dining area.
Customer Server
Responsible for food prep, cooking food to order, maintaining food temperature at the steam table and providing customer satisfaction.
* Increased daily sales by 25% by providing fast and friendly service which
led to an increase in new customers through referrals from existing
customers.
1994-1998
Roman Deli
1380 Atwood Avenue
Johnston, RI 02917
Vinny DiRaimo
Manager of Training New Employees
Trained 12 new employees. Also responsible for handling customer orders over the phone and preparation of food orders.
* Improved safety of employees by providing thorough training on the
food slicer.
Customer Server
Responsible for customer satisfaction and resolution of customer complaints.
1992-1994
Sweet Retreat
907 Atwells Avenue
Providence, RI 02903
Out of Business
Manager
Supervised 3 employees. Responsible for Accounts Receivable, Accounts Payable, ordering iinventroy, baking, operating cash register, open/close.
* Increased profits by decreasing inventory levels to meet current needs
and avoid overstocing items.
1979-1992
Warwick Dyeing Corp.
65 Manchester Street
West Warwick, RI 02893
Out of Business
Shipping Clerk/Accounts Payable
Directed 10 employees. Responsible for quality of packing, providing routing instructions, created Bills of Lading and packing slips and assisted with Accounts Receivable. Processed all Accounts Payable. Ordered chemicals and MSDS sheets.
* Expedited solutions to problems by dealing with all levels of
responsibility up to the President of the company if required.
* Researched backdated records to resolve customer inquiries.
* Analyzed dye cost per batch.
EDUCATION
Graduated with Diploma 1978
Toll Gate High School
Warwick, RI 02886
Certified Food Safety Manager 2002
Community College of RI
Warwick, RI 02886
REFERENCES
Tony Silviera
Owner/Operator
Athenian Deli, Cranston, RI
Vinny DiRaimo
Owner/Operator
Roman Deli, Johnston, RI
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