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Customer Service Manager

Charlotte, North Carolina, 28098, United States
March 13, 2012

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Career Objective -Seeking a position in the Landscaping industry, where problems and opportunities are a match to my wide range of skills and abilities.

Education and Licensure:

B.S. Biblical Studies, Lancaster Bible College & Graduate School Graduated in 2009

• Completed an internship leading youth sporting events with local churches in Southwest Russia through SEND International

• Emphasis in Pastoral Studies

• Evangelized with world-view surveys in Austria, Denmark, Germany, Italy, Sweden, and Switzerland

• Led a number of small group and leadership activities

High School-Gastonia North Carolina Gaston Christian

School Graduated in 2004 High School Diploma

Related Experience

February 2011-February 2012 NC Eyewear Cornelius NC

Warehouse Manager

Shipping & Receiving Department

• Handle incoming and outgoing packages for USPS & UPS mail.

• Navigate inventory problems.

• Negotiate pricing standards for supplies.

• Set standards for quality control of product.

• Ship orders using Mass 90 & Star Ship shipping programs.

• Supply support to customer service department.

• Track shipments both National & Internationally.

September 2010-February 2011 Laid-off

February 2008 - September 2010 Diversco Integrated Services Spartanburg, SC Janitorial Manager

• Balanced three separate payroll accounts weekly.

• Equipped employees with weekly and monthly safety training according to OSHA standards.

• Established custodial standards throughout the facility.

• Handled background checks, held interviews, hired, trained, and terminated employees.

• Handled monthly meal set-up and cleanup for four hundred plus employees.

• Managed supplies in order to accommodate vendors

• Supervised a staff of fifteen to twenty employees directly over two separate shifts.

June 2001 - July 2010 Gaston Christian School, Incorporated Gaston, NC Grounds Keeper (FT& PT)

• Drywall repair and painting

• Field maintenance, aeration, and irrigation.

• Lawn mowing-operated 60 inch Zero Turn mower.

• Light replacement and ballast work.

• Maintained flower beds.

• Pressure washed sidewalks.

• Special events set-up

References furnished on request

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