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Human Resources Manager

Location:
Colborne, Ontario, K0K 1S0, Canada
Salary:
$75,000 to 95,000
Posted:
November 28, 2012

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Resume:

KATHERINE HALL - RESUME

CAREER PROFILE

Results-oriented human resources professional with demonstrated success and passion in

the areas of occupational health, safety and wellness and disability management services and technical writing. Highly adaptable with a consultative approach. Committed to continuous learning, transformation and improvement.

SKILLS SUMMARY

Specialist in occupational/non-occupational health, safety, wellness, programs and disability case management services

OH&S Act/WSIA and Canadian occupational legislation compliance specialist – disability, health, safety and wellness

management program design and execution

Experienced OH&W and HR program/policy technical writer (in collaboration/liaison with Provincial workers’

compensation boards, ministries of health and ministries of labour boards)

Workwell and Ministry audit/inspection preparation – full Health, Safety and Wellness program development

Liaison, training and work experience within full spectrum of medical practitioner community (physicians, physio/chiro,

naturopaths, etc.)

Physical/mental disability and wellness coaching – successful rehabilitation of injured/ill employees in the workplace

Extensive legal, compliance, human resources and benefits practice – well-rounded perspective for wellness and

disability case management

Knowledge of OSHA and U.S. EH&S governing bodies

Extensive experience working with U.S. and European head offices, laws and procedures

Superior written and verbal communication skills and conflict management/negotiations – effective in dealing with all

aspects of challenging case management situations – legally, medically and corporately

Collaborative decision making - team-oriented with a focus on bringing workplace and third parties together for solutions

Creative problem-solving – results-focused with firm and tactful execution

Written and verbal technical communications expert

Proven management skills – performance management solutions specialist

Effective strategic planning to accommodate transitional corporate/departmental environments

Benefit of varied business perspectives: Business owner, consultant, senior management, employee, trainer

Advanced proficiency and aptitude with software including Microsoft Office (Visio, Publisher, etc.), HRIS programs,

Filemaker Pro, Quark, ADP/payroll, Lotus Notes applications and databases, Adobe Acrobat Pro, Parklane, STARS, etc.

CAREER EXPERIENCE

Lifetouch Canada Inc. – Photography

Health and Safety Officer (February 2012 to Present)

Direct and manage all occupational health, safety and wellness and occupational disability management

Technical writing – develop entirely new Corporate Health, Safety and Wellness Program

Lead WSIB Workwell Core Audit preparations for 15 Ontario locations – travel to sites to customize, train and implement

the new Health and Safety Management Program

Prepare, deliver and oversee all training for employees, supervisors and managers

Work with Winnipeg, Manitoba Canadian head office and U.S. Corporate executive team

Centennial College - Educational

Health and Safety Consultant (Contract March to September 2012)

Consult safety, health and wellness at the College’s School of Transportation, including departments of Aviation, Motive

Power, Body Shop, Motorcycle, Truck and Coach, Heavy Duty Machinery

Technical writing for Centennial College safety, health, wellness and disability management (policy, procedure, forms

and job aids)

Project work includes: School of Transportation Health & Safety Guide, various Manager Health & Safety Guides,

School of Transportation Risk Assessment Project

Liaise and consult with staff, faculty, JHSCs and management

Teva Canada Limited - Pharmaceutical Manufacturer

Occupational Health & Wellness Manager (Contract Promotion December 2010 to September 2011)

Occupational Health & Wellness Specialist (Contract April to December 2010)

HR/EH&S Training and Technical Communications Specialist (Contract March 2002 to February 2005)

With Teva’s Occupational Health and Wellness Unit:

Lead disability case management across Canada

Submit and ensure timely reporting and case requirements to WSIB of all occupational illness/injury cases with WSIB

and case management thereafter – in support of the Teva Early and Safe Return To Work Program

Submit and ensure timely reporting and case requirements to Manulife Financial of all non-occupational illness/injury

cases and case management thereafter (with Benefits and Pension Department)

Lead and monitor occupational and non-occupational accident, illness and injury, absence and return to work cases

Collaborate with Occupational Health Physician Consultant and employee health care practitioners in case management

Arrange weekly schedule for Occupational Health Physician consults, advise business partners and HR of outcomes

Arrange return-to-work clearance for injured/ill employees, including setting out work restrictions and return-to-work

plans

Counsel employees in matters of personal health and wellness; administer first aid/triage emergencies

Determine modified work arrangements for injured/ill employees and work with business partners and HR to

implement/troubleshoot return-to-work arrangements

Facilitate cooperative behaviours between injured/ill employees and business partners

Advise, coach and consult to employees, business partners, management and HR on occupational health and wellness

subject matter on a daily basis

Administer occupational health tests, including vision and blood pressure, and evaluate new employee health

questionnaire information in interview with employees

Ensure compliance with WSIA, OH&W Act and other Provincial legislation in both policy and practice

Collaboration with Environment & Safety Department and Benefits & Pension Department to facilitate OH&W management

Collaboration with Teva USA Occupational Health programs, expectations and resources towards Canadian health and

wellness directives and objectives

Oversee Lotus Notes Accident/Incident Database (occupational reporting) supervisor training, access, inputting

Daily communications, involvement and meetings of various workplace parties to facilitate disability case management

Develop job aids/packages and deliver training on occupational illness and injury procedure

Administration of employee medical files including OH&W professional consults, professional correspondence and

maintaining strict confidentiality

Dedicated and proven improvement of Occupational Health Unit profile, visibility, professionalism, accountability and

reliability across sites

Projects include:

Update and develop health and wellness procedures and policies for current and future implementation (Including

various forms, manuals, daily processes, Early and Safe Return To Work, OHM, Medical Directives, OH&W

Manual)

Develop wellness initiatives for Teva Canada Wellness Plan for future implementation (with Teva USA directives,

EAP, Benefits & Pension group, Toronto/York Public Health and various vendors - including monthly themes,

newsletters, corporate wellness program, seminars, e-services, etc.)

Develop Occupational Health Monitoring program for future implementation (with Teva USA Drug Safety Program

and directives, Canadian Environment & Safety group and Occupational Health Physician), including post-offer

medical, baseline testing and annual/regular interval testing

Develop performance data reporting program (metrics, dashboard)

Broaden occupational health consultant resources for future implementation to more effectively manage aging work

population and decrease return-to-work time lines - in collaboration with existing Occupational Health Physician

consultant - includes physiotherapy, chiropractic, massage therapy consults

With Teva’s HR and EHS Training and Technical Communications:

Develop job aids/packages and deliver training on environment, health and safety topics

Development, technical writing and updating 30+ environment, health and safety programs, policies, procedures,

including various training modules (PowerPoints, job aids, train-the-trainer)

Collaboration with Teva USA EH&S Department, Novopharm Operations teams, Novopharm Security team and

Novopharm Technical Training team for implementation and delivery of programs

Projects include:

Disability Management Process - Develop Lotus Notes Accident/Incident Reporting Database

Supervisor Due Diligence Program for Accident/Incident Reporting

Novopharm EH&S Handbook

EH&S New Employee Training Program module (with HR)

Lead WSIB Workwell Audit Program building in 2002 and 2003

SARS Response and Contingency Planning (with Occupational Health Unit)

Security Operations Manual development and technical writing (with Security)

EHS Safety Board design and implementation throughout sites

First Aid Program and training, Lock-Out/Tag-Out Program and training

MSDS Project - new electronic database system

Occupational Health & Wellness Program – development of OH&W Manual and Operating Procedures

Occupational Health & Wellness Medical Surveillance

EHS Performance Data Reporting Program – including new metrics and dashboards

Coca-Cola Bottling Company – Beverage Manufacturing and Distribution

EH&S and Disability Management Technical Communications Specialist, March 2005 to September 2009

Disability Management Team – streamline DM process, risk assessments, PDAs, metrics/dashboards, training program

Consult on legislative application to DM process, health and safety programs and occupational health management

A project leader and consultant for implementation of Parklane and STARS disability management programs

Coordination, leadership and training of all cross-Canada EH&S Specialists on all technical programs

Development, technical writing and updating all health, safety and wellness programs, policies, procedures, including

various training modules (PowerPoints, job aids, train-the-trainer)

Develop job aids/packages and deliver training

Collaboration with HR, Atlanta EH&S head office, Operations teams, Security team for development, implementation

and delivery of programs

The LifeComm Group – Performance Management Solutions

Environment, Health & Safety, Occupational Health & Wellness, Human Resources, 2002 to 2010 (Consultant)

Services include:

EH&S, Occupational Health and HR Management including strategic development, training development and delivery, Workwell

and Ministry audit/inspection preparation, legislative compliance, recruitment, organizational systems development, performance

management.

Technical communication and program development, legislative compliance services including professional/corporate and

training program development, writing, document editing and graphics/image development (i.e. legal/legislative research,

corporate policy/practice, audit/accountability programs, training presentations, program manuals/forms/document, databases).

Strengths-based coaching and consulting including employee, executive, team and individual performance management and

development (youth, adults, disability case management), coaching management and workers for team development.

Select contracts include:

HydroOne Networks Inc. ~ Technical Communications, Occupational Health, Safety and Environment Department ~

Toronto (July 2007 to May 2010)

Grand & Toy ~ Technical Communications, Occupational Health and Safety Department ~ Vaughan (April to May 2010)

Advocate Insurance Group ~ Benefits, Wellness, Health and Safety/HR Consultant and Technical Communications ~

Cambridge (September 2006 to June 2007)

Queensville Family Health Centre and Koren Promotions Canada ~ Occupational Health, Wellness and Technical

Communications Director ~ Queensville (February 2003 to March 2004)

McClelland & Stewart Ltd. - Canadian Publishers of Quality Books

Manager of Human Resources (1999 to 2002)

Manage all human resources operations, recruitment and training programs, conflict resolution, legal and compliance

liaison, strategic development of staffing and programs

Benefits and payroll/taxation for 200+ employee group

Prepare and manage budgets for all departments ($100,000 - $500,000)

Performance management, conflict resolution and behavioural training/counsel

Develop and manage health, wellness and benefits, group pension plan and life insurance plans

CEI Group of Companies - Educational Institute, Multi-Media Production, Global Training and Event Planning

Training and Leadership Development Manager (1997 to 1999)

Intellectual Property Coordinator; Educational Publishing Technical Communications for 2000+ person organization

Special Projects including multimedia production, contract coordination

Nelvana Group of Companies - Animation, Television and Film Production (1994 to1997)

Director, Marketing Contracts, Legal Division, Nelvana Marketing (promotion 1996 to 1997) ( reporting to Senior Legal

Counsel)

International Distribution Contract Director, Legal Division, Nelvana Enterprises Inc. (promotion 1995 to 1996

Assistant to the Chairman, Nelvana Limited (1994 – 1995)

Saffer Group Inc. - Advertising and Marketing Agency (1993 to 1994)

Executive Assistant to the President, C.E.O. and Executive Vice-President & Producer (promotion 1994)

Finance Administrator and Assistant to the Vice-President of Finance; Assistant to the Controller & Human Resources

Coordinator; Special Projects Manager (1993-1994)

Thompson, Rogers - Barristers and Solicitors (part time through secondary and post-secondary 1984 to 1993)

Legal Assistant; Legal Researcher; Library Resource Centre; Document Management

Human Resources Assistant; Special Projects Manager; Accounts Receivable Clerk; technical communications

EDUCATION

University of Western Ontario (Kings College), London (completion of Hons. B.A. 1993)

York University, Toronto (full time courses toward Hons. B.A. 1989-1990)

DEVELOPMENTS, ACHIEVEMENTS AND EFFORTS

Human behaviour training (DISC®, Personality Insights Institute, Atlanta, Georgia)

Transformational leadership training (Culture ROI®)

Conative/instinctive behaviour training (Kolbe Index® systems)

Canadian Institute of Advertising, Toronto – Advertising Diploma

Character Development and Training Sponsor (ACCD®)

Life coaching, marital transformational coaching, character development coaching

Health and well-being – corporate management and coaching

Technical writing, graphics and communications; book writing and editing

Human resources, payroll and benefits management

Gourmet cooking, music study, Canadian art and sculpture

Exploring locally and traveling with my family

Katherine Hall

497 Dudley Road, Colborne, Ontario, K0K 1S0

tel: 905-***-**** e-mail: ak9022@r.postjobfree.com

PROFESSIONAL REFERENCES

Richard Judge Ed Uchimaru

Sr. Manager Human Resources Safety Specialist

Teva Canada Limited Coca-Cola Bottling Company

Toronto, Ontario Brampton, Ontario

416-***-**** 647-***-****

Ann Ricci Maina Levin

Executive Consultant Project Lead, Process Reengineering &

Strategy & Technical Support Service Enhancement

Health, Safety & Environment York University

Toronto, Ontario Toronto, Ontario

905-***-**** 416-***-**** ext. 33547

Connie Costa Sheri Phillips

Key Account Manager Lean Six Sigma Black Belt

Workplace Safety & Prevention Services Ontario Continuous Improvement

Mississauga, Ontario Teva Canada Limited

905-***-**** x2049 or 416-***-**** Toronto, Ontario

416-***-****

Nhu Diep

Health & Safety Manager Sylvain Girard

Grand & Toy Vice President, Human Resources

Vaughan, Ontario Teva Canada Limited

416-***-**** or 416-***-**** Toronto, Ontario

416-***-****

Ella Marsh-Seaver, COHN

Manager, Occupational Health & Wellness Janice Gustavsen

Canadian Occupational Health Unit Manager, Benefits & Health Services

Teva Canada Limited Canadian Shared Services

Toronto, Ontario Teva Canada Limited

416-***-**** x5308 Toronto, Ontario

416-***-****

PERSONAL REFERENCES

Wendy Godmere Renee Amell

CEO, People 2 People Occupational Health Nurse

Barrie, Ontario Formerly with Teva Canada

416-***-**** Toronto, Ontario

416-***-****

Aurelie Duhaime

President

Image4LIFE

Toronto, Ontario

416-***-****



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