Customer Service Quality Assurance

Amanda Scott

***** ***** ***** ****** ****, MO **134 Phone: 816-***-**** E-Mail: *************@*****.***

Objective:

I am here by applying as Customer Service/Sales Representative.

Education:

University of Missouri - Kansas City

Bachelors of Science, August 2011-Present

Major: Biology and Business

Expected Graduation: May 2015

Experience:

Crate and Barrel June 2011- Present

Sales Associate

• Provide quality assurance for each customer

• Make sure customers find item they need

• Help customers create registry or find one

• Check out customers at cash register

• Stock the floor at close.

Fazoli’s May 2010 - June 2011

Cashier

• Provided quality customer service

• Accurately filled orders

• Perform cashier duties

• Catering to guests’ needs

Skills:

• Sales: Persuasive, Reasoning, Negotiate, and Promoting

• Customer Service: 2 years

• Computer: POS System and a Key Cash Register

• Communication: Jamaican Creole

• Microsoft Office 43 WPM Typing

• Self-Motivated

Contact this candidate