Nancy Dumancela
Chicago, *****, Illinois, US
Mobile Phone: 773-***-****
Secondary Phone: 773-***-****
E-mail: ******@****.***
OBJECTIVE
Seeking a challenging position as a customer service representative where my skills and passion for providing excellent service ,and with my work ethnic will be an integral part of a dynamic group.
WORK EXPERIENCE
Cashier
October 2007 - July 2009
McDonald's | Chicago, IL O'hare airport
Food and Beverage Production
Worked as a team member performing cashier duties, product assistance and cleaning while providing excellent customer service.
Worked fast and efficiency.
Maintained a positive attitude to make customers feel well attended.
Trained new crew members.
Promoted for manager.
Waitress
January 2005 - January 2007
International Corner Restaurant | Brooklyn, NY
Restaurant/Food Services
Used phone management skills to provide accurate service.
Provided excellent customer service to customers.
Trained new employees
Took orders and made sure customers were satisfied with the food.
Clean and wiped seats and tables, also changed table cloths.
Handle cash and credit cards transactions.
EDUCATION
High School or equivalent,
0 - 0
Franklin Delano Roosevelt High School | Brooklyn, NY
Earned My GED
SKILLS
Bilingual Expert
Fast Learner Expert
Providing prompt and courteous service to customers. Expert
Workng quickly and accurately Expert
High Motivated and Outgoing Expert
Ability to work under stress Expert
Energetic work attitude Expert
Excellent communication skills Expert
LANGUAGES
English Fluent
Spanish Fluent
REFERENCES
Paul Bielak
Airlines Operations Agent, Spirit Airlines Inc
Professional
Freddy Aucaquizhpe
Airline Catering Attendent, Gate Gourmet O'hare Airport
Professional
Flavio Caisaguano
Cover Assembely, Deka Manufacturing
Professional