Engineer Project

MARY

Phone: 214-***-**** Email: *.**********@*****.***

Over View

Have a diverse experience in Information Technology with emphasis on Quality Assurance, Manual Testing, Automation Testing, System Testing, White Box Testing, Functionality, Integration, Performance, Stress, Load and Regression Testing on Web, Client/Server and E-Commerce applications. Extensive skills in programming, development and application enhancement with specialization in Automated Software Testing using QTP, WinRunner, TestDirector/Quality Center in HealthCare Insurance, Financial Banking, Travel and Sales.

Experience Summary

• Experience in QA analysis and testing of Multi-Tier, Web Based applications, Pharmacitical, Insurance, Financial, Travel and Commercial Stand-alone applications.

• Certified in Travelocity QA Engineering Certification.

• Proficiency in Software Development Life Cycle (SDLC) and Software Test Life cycle.

• Expertise in using Test Management tools such as Test Director/Quality Center, Rally, Jira

• Extensive experience in Manual Testing using both Black box and White box methodologies.

• Experience in Functional, Integration, Regression, User Acceptance (UAT), System, GUI, Load, Stress testing in terms of performance and tuning.

• Expertise in writing, maintaining and executing Test plans, Test Strategies, Usecases, Test procedures, Feature List, Test Data,Test Cases, Test Results and generating software defect reports.

• Extensive experience in using Databases like Oracle and SQL Server for Backend Testing.

• Proficiency in QualityCenter for Test Management as well as Requirement Management.

• Excellent skills in Bug Reporting using Test Director/Quality Center, Bugzilla.

• Logged and reported the defects in the Test director/Quality Center automated tool and Coordinated with the QA Lead and developers.

• Used PVCS Tracker for version control.

• Knowledge in using Automated Testing tools such as QTP, WinRunner, LoadRunner

• Efficient in writing Unix Shell Scripts (Korn / Bourne). Experience in testing applications developed using PL/SQL, Java, J2EE, HTML, XML, ASP, Visual basic and C/C++.

• Strong Knowledge in a broad range of Relational Databases, Data warehousing concepts, Architecture, DSS, OLTP, Data Marts and Operating Systems.

• Involved in Partial and All box Implementation.

• Good exposure to interact with the clients regarding new requirements, change records, troubleshooting, complaints, suggestions etc.

• Experience leading on-shore and off-shore team as a technical lead.

• Assisted Technical writers in preparing User Manual, Help files with functionalities

• Experience in preparing UseCase Narratives and UseCase Diagrams using MS Visio

• Strong experience in preparing Traceability matrix to ensure the coverage of all the requirements.

• Excellent at Problem Solving, Root Cause Analysis, and Problem Solutions based on Impact and Risk.

• Very good Logical Skills suitable for process design, development and implementation.

• Self-motivated and has proven ability to work in both independent and team environments.

• Experience coordinating training for the team as a training coordinator.

• Ability to master new concepts and applications quickly and ability to work in tighter schedules and on different applications concurrently.

• An enthusiastic and goal-oriented team player possessing excellent communication and interpersonal skills with high level of adaptability.

Certification

• Certified in Travelocity QA Engineering Certification from Sabre,Southlake, TX.

Course

• Advance Application Programming (Java) from Pentasoft Technologies,Chennai.

Testing/QA Expertise

GUI, Web, Functional, System, Regression, URL Link, Load, Database, Performance Testing

Technical Skills

Testing Tools Quick Test Professional 6.5/8.0/9.0 (QTP), WinRunner 7.6/8.0, Rational tools, LoadRunner 7.8/8..0., SOAP

Test Reporting Tools Test Director 6.0 /6.5 /7.2/7.6, Mercury Quality Center 9.0, Rational ClearQuest, Rally, Jira

Tracker Bugzilla, PVCS, Rational ClearCase

Scripting Languages TSL, VBScript, Perl Script, JavaScript.

Languages C, C++, J2EE, Java 2.0, SQL, PL/SQL.

Web Technologies HTML, DHTML,XML, ASP, JSP, JDBC, Servlets.

RDBMS Oracle8/9i, MS-SQLServer7.0, MS-Access.

Front-ends/GUI tools VB 6.0, D2k, Macromedia Dreamweaver.

Web Servers Internet Information Server (IIS)

Application server WebLogic5.1, Tomcat

Project Management Tools Xplanner, MS project, MS Office, Visio

Operating Systems Unix/Linux, Windows-2000/NT 4.0/XP/98/95,Vista, MS-DOS.

Professional Experience

PDX Inc, TX May 2009 – Till Date

Enterprise Pharmacy System

Quality Analyst – Technical Lead

The Rx.com Enterprise Pharmacy System (EPS) is a fast, intuitive system that makes use of the latest technology to simplify common tasks. Built with an interface that is easy to learn and easy to use. EPS brings speed and accuracy to the prescription filling process, and provides all the tools we need sales reporting, inventory management, interfaces, and many others for the pharmacy business. EPS is also integrated with the Electronic Healthcare Record and the ePharmacy Web Engine and supported by a host of services

Responsibilities:

Involved in Task assignment, Effort estimation, assist manager in Project Planning, Collecting Metrics, Assisting Team members in understanding the process, functionality and expectation.

Heavily used Rally in all sprint for Time estimation /tracking status of user stories/team status/project status etc.

Involved in data conversion sprint, which involves conversion of data files provided by third party data conversion vendor like 2point/infoworks to EPS

Interacting with development and design team for better understanding of the functionality, Client Requirement

Heavily used Quality Center in adding/updating test cases and running test runs

Extensive experience assisting/working on Production support issues

Extensive experience supporting on-call emergency issues from customers.

Involved in doing Regression/ Sanity/End to End/UAT testing of different modules in EPS for Alpha/Beta releases.

Involved in preparing documentation and testing Data Conversion, Auto Transfer, Manual Transfer, IVR, SBMO(Store Based Mail Order), POS (Point of Sale) SIG, Central Fill, Drug reorder, Reports, E-script, Admin Rebill, Adjudication, ACS(Automated Counting System), Central Patient (EPR), Central Prescriber etc.

Used JMX tool to do performance monitoring

Involved in setting up internal and external training for the team based on team/sprint requirement

Involved in updating and deploying builds.

Used DB visualizer / SQL to validate the data in the repository.

Developed/Involved in creating /Enhancing Test Plans and Test Case Templates.

Closely worked with design team in enhancing the requirements in Quality Center

Practicing SCRUM methodology in QA process.

Involved in QA Team Meetings/ Standup Meetings/Preplanning meetings/Kickoff Meeting/ Demos to client.

Involved in weekly status update meeting with manager to report the status of the team

Involved in CIA meeting with Product Owner, Project Management team, Design to prioritize the user stories in Backlog (Rally)

Involved in off shore team meeting to coordinate the work on a daily basis

Environment: J2EE, Oracle, Unix/Linux servers, Quality Centre 9.0, Share point, Bugzilla, Rally, DBViz, Elixir,JMX tool, Internal simulators for running Escript/SBMO/CF/ACS/IVR/ POS/ Adjudication, SOAP

Rakubs Corporation, TX October 2008 – May 2009

Pharmacy Benefit Management, Rx-America

Module Lead

PBM (Pharmacy Benefit Management) manages the prescription drug (pharmacy) component of an employer's or other sponsor's healthcare benefits. It is primarily responsible for processing and paying prescription drug claims. PBM develops and maintains formulary (list of prescription drugs approved for reimbursement by the clients), contracting with pharmacies and negotiating discounts & rebates with drug manufacturers. Module I worked on involves, Identifying eligible claims for rebates, calculating rebates, calculating market share and generating invoice to the manufacturer.

Responsibilities:

Involved in requirement gathering, preparing usecase, interacting with business owners to review and approve. Managing Business requirement as stories in Xplanner(Agile project Management tool)

Developed/Involved in creating /Enhancing Test Plans and Test Case Templates.

Wrote and maintained test cases with various end-to-end scenarios to test rebate Functionality, test matrix, reviewed Project Specification and Requirement documents.

Involved in Functional testing, Integration testing.

Involved in System testing, regression testing and performance testing.

Performed back-end database testing using SQL Queries to verify records by logging in application databases like MILO(Financial) and Passport(Customer).

Executed Test Cases manually and with automated tools such as Quick Test Pro.

Responsible for testing software upgrades and performed interface testing using AGILE Methodology.

Verification of all defects and executing regression tests under delivery of fix for defects and new builds; and verified the “fixes” for the reported bugs.

Heavily used Quality Centre/ Test Director for Writing/Executing Test Cases.

Performed UAT /Acceptance Testing.

Worked with the development team to ensure that the testing issues are resolved.

Heavily used Bugzilla Tracker for bug tracking, reporting and logging of defects.

Attended regular QA team meetings and interacted with development team to ensure effective QA Life cycle.

Actively involved Developing Test Scripts using QTP 9.0 for SEI GUI.

Involved in on-site, offshore coordination.

Environment : J2EE, Oracle 9i, Linux, Quality Centre 9.0, Bugzilla, QTP

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Perot System Corporation, TX March 2006 – August 2006

Car Module and Customer Marketing, Travelocity

QA Analyst

The car module focuses on renting car either in all packaging path such as with hotels, air, Total trip (air, hotel, car, travel extras) or car alone. Sabre Total Pricing provides total price for car rental at the time of shop or quote, the length of the rental in days, the rate plan or advertised amount, the approximate total price, various surcharges, concession fees and taxes (either per day or percentage) applied, using which the rent amount is calculated . By Travelocity providing the additional data the customer can clearly understand the true rental cost and Travelocity will ensure to eliminate any surprises at time of rental

The Customer Marketing Module offers an online solution for the customer to access their trips (Air, Hotel, Car, Cruise, Total Trip), rewards & offers, and account information. Customer Loyalty (Travelocity VIP, Co Branded, TVLY guarantee etc) is created for Customers through CM.

Responsibilities

Understanding the business requirements, functional specifications and the product.

Involved in change requirement gathering, updating usecase, interacting with business owners to review and approve. Managing Business requirement as stories in Xplanner(Agile project Management tool)

Analyzing and reviewing testing process, resource, training needs, testing environment, new technology and communicates needs to the Client

Involved in Functional Testing of Car and CM Module.

Involved in regression Testing across all modules(Car, CM, Air, Hotel, Cruise, Total Trip) and Service tags(Travelocity, Yahoo, AOL, AARP, Netcenter, CompuServe, Commission Junction, Travelocity Canada, Befree)

Involved in Sanity Testing.

Involved in Partial (Ist and IInd Reload) Implementation.

Involved in All box Implementation.

Interacting with the development team for clarification and issues.

Working proactively with other team to ensure appropriate coverage.

Deriving the Main Feature to be tested.

Reviewing and Updating Test Cases and Templates with new Enhancements in Test Director

Executing Test Cases.

Updating the bugs into Bugzilla.

Preparing and presenting weekly reports on project status.

Provided offshore support.

Participated in Bug tracking and Maintenance meetings.

Environment: Sun server, Jakarta Tomcat 4.1, Oracle 9i, Java 1.5, Struts, Rational Clearcase Version 6, Winrunner 6.5,Quality Center 9.0, XML, Manual Testing, Quick Test Pro, LoadRunner, Windows XP, Bugzilla.

Maveric Systems Limited July 2004 – August 2005

Client: Oracle Financials (iflex Solutions)

Flexcube – Loan Syndication, Loans & Deposit - CITI Bank, Lloyds Bank

Module Lead /QA Analyst

FLEXCUBE is one of the Leading Banking Solutions. The Loans Administration Unit [LAU] handles the Wholesale Lending Business. Currently, Loans Administration Unit (LAU) uses a collection of In-House Systems such as DODGIE, SLAPS, ATLAS and SAP GL.

Loan Syndication

The Loan Syndication module address loan operations of a bank that enters into loan syndication contracts with borrowing customers (borrowers). The modules involved are the Syndication Facility, Syndication Borrower and Syndication Participant modules. A syndication agreement is reached between a borrower and a bank. The arranger bank identifies one or more banks that pool funds to meet the borrowing requirements. The arranger bank actually disburses the loan, after receiving the contributions of the other participants. The participants in the syndication share the interest and other income accruing from the loan, in the ratio of their participation that was agreed upon at the time of drawing up the loan syndication agreement. The process in which the loan is disbursed based upon customer requirement, the participants who share the load of funding the borrowing. The new enhancements are Rollover, Revaluation, Exchange Rate Fixing, Interest Rate Fixing, Diary Events, Drawdown Repayment, Advices, Value dated Amendments, Netting, Fees and Charges, Participant Ratio Details, Limits etc under Loan Syndication Modules

Loans and Deposit

The Loans module focuses on the corporate lending operations of a bank and to provide Reports. It handles all types of call, notice, and fixed-tenor loans, loan commitments, prepayments, manual payments, and foreclosure. Using the Loans module, you can define flexible schedules for the payment of principle, interest, commission and fees. It allows to define the various status, into which overdue loans should move and help to Track the Status of Loan.

FLEXCUBE offers the facility to set up lien on deposits from a customer, as security for a loan. Loans can also be booked against commitments, deposit, and accounts. Full or partial amounts can be blocked and taken as the security for a loan. During the day or at the end of the day, a user with the required authority can retrieve information on the various operations, related to loans. This information can be generated in the form of reports. The bank can also opt for the Report Writer utility that comes with FLEXCUBE. With this utility, the bank can custom-define the reports that it would like to generate.

Responsibilities

Understanding the business requirements, functional specifications and the product.

Interacting extensively with the Business Analyst and development team for clarification and issues raised.

Analyzing and reviewing testing process, resource, training needs, testing environment, new technology and communicates needs to the Client.

Working proactively with other departments to ensure the process documents contain appropriate coverage.

Preparing Test Plan based on Business Requirement of the Application.

Extensively worked on Change Request / Enhancements for different versions of the product.

Preparing GAP Analysis Document based on the current version and previous version of the application.

Active Participation in review meetings at every stage of the product and suggest value addition to the product.

Allotting work and providing work directions to the testing team.

Reviewing the team member’s work with inputs and guidance.

Conducted internal team meetings periodically to guide the testing team.

Performing Functional and Regression Testing for the new and enhanced functionalities.

Involved in preparing the templates for Clarification, Feature List, Test Cases, Test Data and Runchart (Test Case).

Deriving the Main Feature to be tested.

Preparing Feature Lists, Test Conditions, Test Data and Runchart for the allotted modules.

Reviewing prepared Feature List, Test Data, Test Conditions, Run Charts by testing team.

Executing Runchart using the prepared Test Data.

Preparing & Executing Test Script for detailing the step-by-step action of test flow.

Performing Backend testing by extensively using SQL queries to verify the integrity of the database.

Verifying the data from the repository using SQL.

Verifying the generated reports (daily, weekly, monthly, quarterly, half yearly, annually).

Performed End-To-End Testing with other Interfaces. Coordinated with various Interfaces for Validation.

Assisting Technical writers in preparing User Manual, Help files with functionalities.

Preparing and presenting weekly reports on project status.

Preparing Traceability matrix to ensure the coverage of the functionalities.

Involved in Defect tracking and Reporting bugs using Test Director.

Participated in bug tracking meetings

Executing batch operation during EOD

Executing batch operation during BOD

Environment: Java, Unix, Oracle, Quick Test Pro, DODGIE, SLAPS, ATLAS and SAP GL.

Maveric Systems Limited March 2004 – June 2004

OrbiLending - Polaris Software Lab, Chennai

Test Engineer

Orbi Lending is a Lending product exclusively designed for Shinsei Bank- Japan. The main Core Products are Corporate Banking & Retail Banking lending products. In Corporate Banking, the main features are Rollover Loans & Component Rollover. In Retail Banking, the added feature of the product is Specific Product Definition at the product level. Using this, any number of products can be created to the specific requirement of the customer. The Loan calculator is a tool used at the query level to check for the schedule of payments and EMI calculations. The Product allows cross-currency fund transactions. This comprehensive online application enables users to maintain profiles and transaction history of all customers, allows interface with Core Bank and Credits. The application supports Japanese & Arabic languages.

Responsibilities

Analyze the business requirements and functional specifications.

Preparation of Business Scenarios relating to Lending.

Preparing Test Conditions and Test Cases.

Executing Test Cases using Test data.

Defect Tracking and Reporting.

Environment: Java, Oracle, UNIX, Winrunner, TestDirector.

SriHariTech, Coimbatore August 2003 – February 2004 Purchase Order System

Test Engineer

The Purchase Order System is a subsidiary of a major inventory package. It keeps track of information on products, vendors and quotations, pending requisitions and job disposal estimations. It contains five major modules, Data Information, Material Indenting, Material Quotation, and Purchase.

Responsibilities

Understanding of Business Requirements.

Raising Clarifications.

Preparing & Executing Test Conditions and Test Cases.

Preparing Traceability Matrix.

Defect Tracking and Reporting.

Environment: VB, Crystal Reports, Oracle

SriHariTech, Coimbatore January 2003 – July 2003

UltraSpec E-Commerce Application

Test Engineer

This is an online e-commerce application. It provides on-line Stores and shopping facilities to the user on the web for purchasing hard ware parts through the Internet. It also provides Registration to the users.

Responsibilities

Raising Clarifications based on the Functional Specification.

Preparing & Executing Test Conditions and Test Cases.

Defect Tracking and Reporting.

Environment: Java, Oracle

SriHariTech, Coimbatore January 2001 – December 2002

Restaurant Billing-Planet Yumm

Test Engineer

This project was developed for Planet Yumm International Food Mall. It aims to maintain network billing for eight different shops under a single roof. Every transaction in the shop is maintained by a single database through Mapping network drive. The shops have their own report formats such as item wise report, financial report, bill summary report, refund report and stock transaction report. A server analyses the transactions of all the eight shops. The reports are collected from all the eight shops.

Responsibilities

Raising Clarifications based on the Functional Specification.

Preparing & Executing Test Conditions and Test Cases.

Preparing Traceability Matrix.

Defect Tracking and Reporting.

Environment: VB, Crystal Reports, Oracle.

SriHariTech, Coimbatore September 2000 – December 2000

Material Management - Erbis Engineering

Associate

This project was developed for Erbis Engineering Co ltd. It aims to maintain the stock of the medical equipments imported from Japan. Whenever customers need equipments an indent is raised to the head office for the item. The Item is then taken as inward and maintained in the stock. A Delivery chalan is prepared for every sale. The system also provides sales return and Buy Back policies. The Reports for the system is generated using Crystal Reports. The reports provide a clear view of financial position of the company.

Responsibilities

Created test cases.

Involved in manual testing.

Involved in updating the Quality records like Incident reports, test completion reports.

Environment: VB, Crystal Reports, Oracle.

EDUCATION DETAILS:

• Bachelor of Computer Science and Engineering.

• Master of Business Administration(DLP)*

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