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Location:
Lane, SC, 29564
Posted:
May 23, 2008

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Resume:

*** ******** **** **

Lane, SC ***** Phone: 757-***-****

Email: **********@*****.***

Donnika D. Graham

Objective To obtain a challenging position utilizing my excellent customer service and technical skills.

Qualifications Working knowledge of Microsoft Office (Windows 95, 98, Me, NT, 2000, and Windows XP). Knowledge of Lotus 1-2-3, experience with IBM compatible and Macintosh computers. Trained in modifying dBase IV programs. Experience with quality control of inventory and Certificate – How to Organize and Maintain Files and Records. Devoted to accuracy and timely completion of assigned tasks. Self-motivated and able to work in an unsupervised environment.

Experience 2003-Present Chick-fil-A Virginia Beach, VA

Asst. Manager/Unit Trainer Cord

• Supervise and Manager over forty (40) employees

• Responsible for training all new hires

• Attend Meeting for Company for Training Programs

• Responsible for billing and bank deposits for the store

• Responsible for starting and organizing Mentoring Program for the store

• Assure quality Customer Service and Customer Care

• Assist all Management in assuring Professionalism with Appearance and Attitude

• Motivate all associate to want more and become more

2001–2003 Cato Georgetown, SC

Store Manager

• Supervise six (6) or more people in maintaining customer service.

• Make bank deposits daily.

• Responsible for payroll for company.

• Maintain inventory and responsible for cycle counts.

• Maintain Visuals for floor layouts and plan to blueprint.

• Concentration on customers first for a million dollar store.

2001–2002 Client Logic Lake City, SC

Technical Support Agent

• Assisted BellSouth customers with ADSL modem problems.

• Provided quality customer service.

2000–2002 Movie Gallery Kingstree, SC

Asst. Manager/ Senior CSA

• Supervised associates during shifts.

• Made bank deposits daily.

• Performed payroll duties for company.



Contact this candidate