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Customer Service Sales

Location:
Essex, MD, 21221
Salary:
$50,000 to $60,000
Posted:
October 21, 2010

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Resume:

Michael Anderson

* ***** *****

Essex, MD *****

410-***-****

Develop production schedules - establishing sequence and timeframe of manufacturing of operations in order to meet production and customer demands.

SUMMARY

Accomplished Master Planner/Scheduler Professional with over 20 years of experience in the manufacturing supply chain industry.

• Assist in the preparation of production and inventory budgets and forecast. • Working knowledge of MRP, MPS, CRP.

• Assist purchasing manager in any raw material projects as required. • Establish Master schedule and plans across each production line.

• Short range and long range production scheduling. • Inventory Cost Reduction (WIP & slowing moving product stock and raw materials.

• Develop early warning signals raw material and finished product shortages. • Work cohesively with all departments and managers.

• Master Schedule and Sales Projections based on trends and history. • Meet with customer service and production supervisors daily to discuss customer orders.

• Meet with Materials Manager weekly to discuss the overall production and the planning plan. • Track production to keep plant on target.

History of continuous advancement to positions of greater responsibility as a result of excellent job performance.

PROFESSIONAL EXPERIENCE

Vanns Spices - Product line, Dry blend products January 2010- present

Manufacture of specialty custom blends and private label spices.

Woodlawn Maryland 21207

Production Supervisor / Production scheduler

. Responsible for planning, coordinating, and executing activities involving the scheduling and release of production orders to the plant. The requisitioning of raw material and packaging components.

. Provide leadership and direction to the dry blending and the packaging departments.

. Conduct daily production meeting to discuss customer order report.

. Responsible for reconciliation of finished product & WIP inventory.

. Control Inventory while protecting customer service with stock replenishment.

. Cross functionally working with MFG, QA, Customer service, Sales, Purchasing, Production, etc.

Nutramax Laboratories Inc. Edgewood, MD 21040 2002 - July 21, 2009

Manufacture of Nutraceuticals and Pharmaceuticals products - Product Line - Dry blend and liquid products (Tabulation, Encapsulation, V-shape Blender, Production packaging lines.

Master Planner / Scheduler & Materials Management Supervisor

• Challenged to Master Plan & Schedule over $100 million annual plans for manufacturing and packaging nutraceutical and pharmaceutical products.

• Implemented materials replenishment system (MRP) to regulate and control ordering and overstock of materials.

• Employed Navision system to establish on hand quantity of raw materials, components and finished products.

• Conducted daily meetings to identify and resolve order and delivery issues to accommodate customer requests.

• Generated communication channel with corporate personnel through development of a bi-weekly meeting for tracking on time deliveries and delays to the production schedule.

• Managed and trained staff of inventory specialist, Short Range Planners, and Material expediters.

• Managed sales verses forecast report for evaluating forecast performance.

• Level loaded the plant capacity and manpower based on the forecast, sales, and customer order patterns.

• Campaigning of the proper product mix to reduce detail cleaning, changeover, and set up time.

McCormick & Company 11100 McCormick Rd. Hunt Valley, Maryland 21031 1998 –September 16, 2002

Master Scheduler / Planner - Dry Blends & Liquids.

•Supported the materials management team in effectively organizing the plant capacity for the purpose of manufacturing and packaging finished product to meet on time deliveries for the customer demands.

• Responsible for master scheduling all dry seasoning production and some liquid production at the Hunt Valley plant.

• Primary focus was to master plan and schedule product based on the requirements of the forecast marketing plan.

• Recommended changes to the forecast when there was a major variance to product sales.

• Responsible for maximum customer service, Minimum inventory investment, and efficient plant operation.

• Managed Short Range Planners.

• Working relationship with the following departments: Purchasing, Manufacturing, Quality Control, Inventory control, and upper management. Conducted daily meetings to discuss product status.

Quest International, Owings Mills, MD 1992 - 1998

Production Planner / Scheduler - Liquid Manufacturing

Responsible for planning and scheduling multiple product lines providing appropriate inventory stock for customer orders.

• Created a Lotus spreadsheet for posting schedules to the shop floor work centers.

• Involved in writing the Planning department ISO9000 procedures.

• Improved inventory accuracy from 80% to 97% as a result of initiating a cycle-count procedure for raw materials and stock.

• Working knowledge of plant equipment used: Liquid tanks, Spray dryer, Dry blending, Grinding machines, heating kettles, etc.

Quest International, Owings Mills, MD 1990 - 1992

Sample Lab Supervisor

• Managed six sample lab technicians and was responsible for sending samples to potential customers based on the marketing team request from the sales division.

EDUCATION

Morgan State University – 1980 to 1983 Biology Major – Changed Major

A.A Degree Materials Management & A.A Degree Science – Graduated May 1995.

ADDITIONAL EXPERIENCE

Jason Pharmaceutical Company, Timonium Maryland – Master Blender – certified by the company Food Technologist to manufacture and package dry blend products. 1987 - 1990

Barre National Pharmaceutical, Baltimore Maryland – Chemical Processor Team Leader. Responsible for overseeing and manufacturing generic liquid products. 1984 - 1987



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