Customer Service Medical

Objective

LVN known as a patient advocate and team- player; believe in empowering patients by delivering health education and nursing care that enhances wellness and quality of life.

Profile

Reliable, ethical healthcare provider with ability to stay calm and intervene during crises. Facilitates groups and educational in-services to collaborate on multidisciplinary teams. Proven ability to build positive relationships with patients, family members, physicians and others medical professionals. Flexible and versatile – able to maintain a sense of humor under pressure. Poised and competent with demonstrated ability to easily transcend cultural differences. Excellent team-building skills.

Skills Summary

Medication administration

Patient assessments

Knowledge in Wound care

Patient/Parent/Family Education Computer Savvy

Customer Service

Acute Nursing

Long-term care Nursing Skilled Nursing

IV certified

Honoring ANA Code of Ethnics

Professional Presentations

Established leaderships

Professional Experience

CHARGE NURSE-LVN: PARKMANOR DEERBROOK SKILLED NURSING 09/2011- PRESENT-PRN

Provided bedside care, treatments and clinical documentation for patients assessments, clinical findings/ or any change in health status.

Handled medications administration, dressing change, IV’s, and all other aspects of nursing.

Facilitated admissions, discharges, and transfer; prepared chart notes and other documentation and participated on interdisciplinary team.

Conduct sessions on meditation/relaxation techniques.

Communicate medical concepts to patients using layman’s terms to facilitate understanding.

Followed procedures and ensured safety methods

Charge Nurse-LVN: Wintwenhaven Healthcare center 05/09- 04/2010-FULLTIME

Provided bedside care, treatments and clinical documentation for patients assessments, clinical findings/ or any change in health status.

Handled medications administration, dressing change, IV’s, and all other aspects of nursing.

Facilitated admissions, discharges, and transfer; prepared chart notes and other documentation and participated on interdisciplinary team.

Conduct sessions on meditation/relaxation techniques.

Communicate medical concepts to patients using layman’s terms to facilitate understanding.

Followed procedures and ensured safety methods

LVN-HARRIS COUNTY SHERIFF JAIL/AGENCY 03/2010-07/2011 PRN

Knowledge of psychotropic medication administration, management and training. Served as LVN at the Sheriff Office Jail a correctional facility housing approximately 3,500 inmates. Assigned inmates with the mental health challenges and played a key role on interdisciplinary team of psychiatrists, LVNs, RNs,social workers and corrections officers. Actively participated in development and implementation of individual treatment plans for patients with broad range of mental health issues. Ensured that doctors’ orders were effectively carried out, including testing, medical procedures, consultations and stat orders..

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