VIKAS SINGH
Email: ************@*****.***
PHONE :
CONTACT ADDRESS :
House No.: H515,Sector-93A,
Paraswnath prestige Apartment, Noida, India
OBJECTIVE
To formulate winning strategies for the organization I work for and add value in everything I do.
OVERALL WORK EXPERIENCE OF 9 +YEARS IN PERFORMANCE AND QA TESTING.
OVERALL ONSITE WORK EXPERIENCE IS 2.0 Year (USA, UK and Australia).
• Software Performance Test Professional with over 9 years of IT experience in Software performance testing using Loadrunner & Validation, Test Project Management.
• Extensive experience of QA Processes and Methodologies, SDLC, Test Analysis, Performance Test Planning, Test Plan and Defect Management
• Excellent Customer focus and Delivery Management Skills, have led and managed projects to deliver on time with high quality; proven ability to work closely with the team as well as senior management
• Strong leadership and personnel management skills such as hiring, mentoring, resourcing and performance management, with proven ability to lead and manage multiple teams of Software Test Engineers
• Successfully managed teams of Software Test Engineers including Performance experts up to 18 resources
• Experienced in Project Team Right-sizing, Performance Test Planning, Execution and Management, Task allocation and coordination of testing activities across QA, Development,
• Created and managed test asset repository; managed traceability of requirements, test scope and test conditions
• Owned overall testing – monitoring and tracking Performance Testing, Smoke, System, System Integration, Regression, UI, Functional, Non-functional
• Owned the responsibilities of creation, review and sign off of all relevant test deliverables, including Performance Test Plan, Performance Test Scenarios, Test Plan, Test Scripts, Test Execution Plan and Report
• Performed Test and Defect Management activities using various Test and Defect Management Tools - Defect tracking, monitoring & closure, Daily Status reporting to the Onsite and Offshore senior management teams via E-mails and Teleconferences
• Performed analysis of business requirements and system functionalities from Use Case documents, Use Case QA Review, conducted requirement gap analysis together with Business Analysts and domain subject matter experts, as per test driven development approach
• Performance testing (Loadrunner) used in performance testing and production monitoring tool like Topaz 5.0, Sitescope 7.8.1.6.
• Industry/Domain: He has experience of working in online Credit card payment, Retail & Commercial Banking including payment service..
• Preparation of Performance Plan
• Test Management through Quality Centre
• Performance testing using loadrunner
• Mercury Quality Centre 9.0
• Devtrack tool
• Rally Tool
• Software Planner
DELL SYSTEM LTD
22nd September- 2007 at Present Sr. Performance Test Lead
PROJECT DETAILS AT PEROT SYSTEM LTD
Project : Travelex, UK Worked Onsite as a Test Manager
August-2010- at Present Client Travelex, UK Employer: DELL SYSTEMS
• Travelex (www.travelex.com) is the world’s largest foreign exchange specialist with more than 800 retail stores in over 25 Countries across the globe.
I am working on their project: Travel Card [Cash Passport] this project is to provide an online
solution and back office processes to enable a customer with a Cash Passport [Travel money Card], Register their details, complete registration for a cash passport that has been issued with minimal cardholder details, Load/Reload a fully registered cash passport.
Travelex (www.travelex.com) is the world’s largest foreign exchange specialist with more than 800 retail stores in over 25 Countries across the global.
I worked on their project: Travel Card [Cash Passport] this project is to provide an online solution and back office processes to enable a customer with a Cash Passport [Travel Card] that has been issued in the UK to
Register their details for a cash passport that has been handed out as part of a promotion, complete registration for a cash passport that has been issued with minimal cardholder details, Load/Reload a fully registered cash passport
• Role
• Preparing the exhaustive Performance Test Plan
• Preparing the exhaustive test Plans
• Creating the performance scenario
• Preparing the Test Cases and Test Scripts
• Involve in Resource Planning
• Reviewing the Test Cases
• Execution of Test Script
• Reporting
• Understanding the business functionality and NFR (Non Functional Requirement
Project : Travelex, Australia Worked Onsite as a Test Manager
March-2010- July-2010 Client Travelex, Australia Employer: DELL SYSTEMS
• Travelex is the world’s largest non-bank provider of commercial cross-border payment services. The business provides international payment services for both commercial and personal customers, with products comprising multi-currency spot trades and forward contracts – all delivered by award winning online trading platform Global Pay. Managing 35000 corporate relationships across 14 countries we are uniquely positioned to offer a truly global solution.
Travelex is the world’s largest retail foreign exchange specialist, with over 700 branded retail branches, principally in airports and tourist locations. The business sells banknotes and other foreign exchange and travel related products and services to individuals travelling for business and leisure purposes. The business also provides outsourced travel money services by supplying the foreign currency needs of financial institutions and travel agencies, as well as by fulfilling the individual orders of their customers
Travelex operates the world's largest retail foreign exchange estate with the world's largest airport branch network.
• Role
• Preparing the Test Plan
• Working in Agile methodology
• Preparing the Test Cases and Test Scripts
• Reviewing the Test Cases
• Execution of Test Script
• Reporting
Project : SHL-SODA) UK Performance Test Manager
4th August-2008- February-2010 Client SHL, U.K. Employer: DELL PEROT SYSTEM LTD
• SHL is a UK based company which conducts psychometric tests. The tests cover complete employee lifecycle (from recruitment to appraisal). It has online application – P41 (total 41 different parameters by which the assessment for a candidate is done) which perform this job.
SHL also have another application SODA (SHL On-Demand Architecture) which is basically used for setting up client and management of instruments with personal job match (PJM) functionality using two applications CSU (Client Set Up) and WBIM (Work Bench and Instrument Manager). WSI application caters to the web-service-interface for P41 third-party assessments.
• Role
• Successfully managed teams of Software performance experts up to 15 resources
• Creation of exhaustive Performance Test Plans
• Preparing the Performance Test Scenario using Loadrunner
• Reviewing the Performance Test Scenario
• Executed Performance Script
• Understanding the business functionality and NFR (Non Functional Requirement)
• Helping the team member for calculating load profile and would run the load test on HP Controller
• Helping the team member for configuring DB trace before load test and collecting the trace logs in order to present it to architect and other development member for application tuning.
• Created Performance Script
• Executed Performance Script
• Configuring the Load controller scenario, and other resource monitoring tools like SiteScope
• Reporting
Project : LSC (Learning & Skills Council Strategic Industries and Market ) UK
24th September-2007- 31 July-2008 Client: LSC (Learning & Skills Council ) UK Employer: PEROT SYSTEM LTD
• Description:
Perot Systems is executing the LSC Project for Liberata, UK. The LSC Project aims to improve the integration of information and processes between the LSP schemes and facilitate the LSC in providing better services to learners. This program will provide a Helpline, Assessment and Payment Body (HAPB) to run and manage the schemes of the Learner Support Program.
The application development will have a staggered delivery and each delivery would go through planned Testing Cycles. An independent Testing team at Perot Onsite & Offshore center will carry out the testing on the developed Code after implementation of the following functionalities in LSC:
The business process Identified for a quick assessment of a potential learner's eligibility (on the basis of a minimum of personal data, living status, and financial details) for various Learner Support schemes funded by LSC. This works as a tool which will show those schemes a potential learner may be eligible for together with the potential financial award information. The learner, adviser with learner, or parent/career will call contact centre employee to check the eligibility
This will have details of all the business rules specific to each scheme. User provides the details (personal, circumstance, financial).There will be some processing on data such as learner's age calculation, calculation of start date of learning (if user does not provide the start date of learning) then this data (age, income, residential status) will be given to business rule engine and scheme filtering will be done.
Rules will executed twice first to determine the eligible schemes and income range from the initial information (personal, circumstance), then it is executed to determine the income band for the eligible schemes.
The Scheme is EMA, ALG, C2L, RSS, 6FCC, DADA.
• Role
• Creation of exhaustive Performance test Plans
• Creating the Performance Test Scenario using Loadrunner
• Executed Performance Script
• Preparing the exhaustive Test Plan
• Preparing the Test Cases and Test Scripts
• Reviewing the Test Cases
• Execution of Test Script
• Reporting
HCL TECHNOLOGIES LTD
10- July -2006 10- September 2007 Test lead Onsite for 5 month in UK
Project : GSR (Global Scales Repository System)
22nd May- 10TH September 2007 Client: GSR ( USA ) Employer: HCL Tech.
• Description:
Pearson Education is the global leader in integrated education publishing with renowned brands such as Prentice Hall, Longman, Scott Foresman, Addison Wesley, NCS Pearson, and many others. Pearson Education provides quality content, assessment tools and educational services in all available media to a worldwide marketplace and is in the business of educating an estimated 100 million people worldwide. The company’s product services are spanning the learning curve from birth through college and beyond. Pearson Education is also the global leader in online learning with nearly 2,000 textbook companion web-sites. In the last five years, through organic growth and acquisition, Pearson Education has pulled ahead and claims the leading position in the US and around the world.
Global Scales Repository (GSR) System
Global Scales Reporsitory (GSR) initiative is to build a web based vendor scales repository system that maintains the vendor negotiated prices for the various sub-tasks in the manufacturing activity. This application can be accessed with in PEARSON networks to view the contracted scales information.
The application will be supported by in-house IT team, thus eliminating license costs and providing options for expandability
Web based UI allows access to the application worldwide with in PEARSON networks.
This system will provide a robust framework to adopt best practice processes and systems to achieve efficiency and effectiveness in work processes
• Role
• Test Planning – Creation of exhaustive Performance Test Plans
• Creating the Performance Test Scenario using Loadrunner
• Executed Performance Script
• Preparing Test Plan
• Preparing the Test Cases and Test Scripts
• Reviewing the Test Cases
• Execution of Test Script
• Reporting
Project : LMS Implementation at Vital.Org
2nd March- 2007 – 19th May-2007 Client: Vital (Singapore) Employer: HCL Tech.
• Description:
The Centre of shared services – Vital.Org is implementing Saba’s Learning Management system (LMS) in partnership with HCL and SABA, across a host of 28 government agencies, with an estimated user base touching 30,000. Saba aims to replace the current training system, TRAISI, so as to meet the people development objectives of the agencies successfully, thus bringing in more effective learning, efficient administration and greater responsiveness to change.
Saba through its simple and configurable web-based administration would help the agencies to address performance, learning and talent initiatives. Saba would facilitate the organizations to quickly.
This system will provide a robust framework to adopt best practice processes and systems to achieve efficiency and effectiveness in work processes
This project aims to implement the Saba Learning Management System for the Singapore Government Center for Shared Services – Vital.org. Saba Enterprise 2005 Learning Management System is a fully web-based distributed application that facilitates managing the development and performance of people within an organization. This new system will replace the existing training system (TRAISI) being used by Singapore government agencies for training administration
• Role
• Test Planning – Creation of exhaustive test Plans
• Preparing the Test Cases and Test Scripts
• Reviewing the Test Cases
• Execution of Test Script
• Reporting
Project : Peachtree (Sage)
3rd December 2006 – 27th Febuary-2007 Client: Sage Software Ltd (USA) Employer: HCL Tech.
• Description:
Peachtree is comprehensive accounting software for small business people, designed with important features such as real, double-entry accounting, audit trails and automatic accounting checks etc. This project include enhancement in this product like
• Add Attachment
• Conversion of database from QuickBooks(Intuit) to Peachtree
• Remote Access
Role:
• Test Planning – Creation of exhaustive test Plans,
• Version Management in quality center.
• Bug Reporting tool
• Requirement mapping through caliber
• Execution of Test Plan
• Review of Test Cases
• Execution of test Script
• Reporting
• Environment:
Mercury Quality Center , Devtrack , Caliber ,
Project: DSG Retail Limited (“DSG”) Direct Sr. Performance test lead Onsite for 7 month In UK
10th July 06 - 31st November 2006 Client: Dixons(DSG) Employer: HCL Tech.
• Description:
Dixons is the leading High Street retailer for consumer electronics, selling the latest technology.
www.dixons.co.uk
DSG Retail Limited (“DSG”) is the major subsidiary of Dixons Group plc. It trades mainly in the UK and is the UK’s largest electrical retailer. The Group specializes in the sale of high technology consumer electronics, personal computers, domestic appliances, photographic equipment, communication products and related financial and after sales services. There are websites from where the customer places the online order for his products. Customer browses for products, adds the products to the basket, checksout, chooses to pay by credit card /credit and then confirms the order. It trades under the following brands
• Currys is Britain’s largest electrical goods retailer providing the most comprehensive selection of products to the home. www.currys.co.uk
• PC World is a chain of computer superstores and includes PC World Business, a business-to-business channel. www.pcworld.co.uk
• The Link is a specialist High Street retailer of communications services and products. www.thelink.co.uk
• Partmaster is the brand name used for the channel through which DSG sells accessories and parts to consumers and business.
• Environment:
Exhaustive working in loadrunner : Create Performance Plan, Create Performance Script using Loadrunner, Execution of performance Script, Reporting
Test Planning – Creation of exhaustive test Plans, Preparing the Test Cases and Test Scripts, Execution of Test Scripts, Reporting
BIRLASOFT LTD
July 2002- July 2006
[4 years] Senior Software QA Test Engineer Noida, NCR
India
PROJECT DETAILS AT BIRLASOFT LTD
Project: TSO (Technical Solutions Group)
26th september 2005- 1st July 2006 Client: GE-Commercial Finance Employer: Birlasoft Ltd.
• Description:
The vision for TSO is to form a team of highly skilled testing experts who will be knowledgeable in functional and performance testing methodologies, and experts with the tools that support these methodologies. The CoE should have the ability to design, automate, and execute robust test plans that identify defects before they reach production. This includes Test Analysts who would be apt in doing Using Performance Testing Using LoadRunner and Production monitoring using SiteScope and Topaz.
• Environment:
Topaz 4.5 FP2, Sitescope 7.8.1.6, LoadRunner with Web, Web-Seibel, Web-Citrix, Web-Oracle NCA, RTE Protocols.
Project: Siebel Monitoring Onsite for 4 month In USA
28th March 05 – 20th September 05 Client: GE-Commercial Finance Employer: Birlasoft Ltd.
• Description:
Onsite for 4 month In USA
The project was dedicated to create a Siebel monitoring and performance reporting strategy. The project was onsite for 3- 6 months and provided a scalable, long-term strategy for monitoring and reporting operational metrics. The goal of the project was to build technical expertise in system monitoring across all implementation of Siebel in Commercial Finance. The scope of work involved reviewing, creating and applying a Siebel performance monitoring strategy.
The project entailed automating performance report to
• Assess the application performance in the
• US and Europe and would be managed from Danbury, CT.
• Stabilize current Topaz monitoring scripts
• Evaluate scripts for business applicability- create new scripts as needed
• Respond to the Topaz alarms
• Creating the Automated control chart
• Work with monitoring team to find out why sometimes the scripts perform updates
• Automate creation of control charts based upon Topaz data
• Create a comprehensive monitoring strategy for all implementations of Commercial Finance Siebel instances
• Deliver documentation on all monitoring and be able to transition back to GE Siebel Team
• Environment: Topaz 4.5 FP2, LoadRunner with Web, Web-Seibel.
Project: TSO (Technical Solutions Group)
26th May 04 to 27th March 05 Client: GE-Commercial Finance Employer: Birlasoft Ltd.
• Description:
The vision for TSO is to form a team of highly skilled testing experts who will be knowledgeable in functional and performance testing methodologies, and experts with the tools that support these methodologies. The CoE should have the ability to design, automate, and execute robust test plans that identify defects before they reach production. This includes Test Analysts who would be apt in doing Using Performance Testing Using LoadRunner and Production monitoring using SiteScope and Topaz.
• Environment:
Topaz 4.5 FP2, Sitescope 7.8.1.6, LoadRunner with Web, Web-Seibel, Web-Citrix, Web-Oracle NCA, RTE Protocols.
Project: e-Supplier Deviation Request (eSDR)
16th March’04 to 21st May 04 Client: GE-Commercial Finance Employer: Birlasoft Ltd.
• Description:
The suppliers logged the deviations on the components they will supply. These deviations are meant for the quality engineers and reviewers to review before a decision can be taken whether or not the component could be supplied with or without corrective actions. This is an extranet application, which will be used by different users having different profiles and access control for the application. Various users having different user profile and access control use the application.This is a workflow and so system generates and sends notification to each concerned for action required The testing of the application consists of preparing the test cases, performing manual testing of the screens. Once the manual testing of the individual screens is done the performance testing start using the Load runner.
• Role
• Test Planning – Creation of exhaustive test Plans
• Preparing the Test Cases and Test Scripts
• Execution of Test Scripts
• Done performance testing
Project: Digitalization Tool -Kintana.
2nd November 03 to 14th March 04 Client: Birlasoft Ltd Employer: Birlasoft Ltd.
• Description:
Kintana is a tool to digitalize the different process ranging from project handling process to quality assurance. This tool is widely used by different Business of GE and its vendors. Birlasoft took this tool as an initiative for CMMI. Testing of the tool consists of preparation of test cases, performing manual testing of the screens of Request Type and Workflows (customized process mapping) in the tool. Once the manual testing of the individual screens is done, performance testing starts using the Load runner.
• Role
• Test Planning – Creation of exhaustive test Plans
• Preparing the Test Cases and Test Scripts
• Execution of Test Scripts
• Defect Tracking
• Done performance testing
Project: CPEA-GE Hydro: Cost Pricing Estimation Application
20th August 03 to 29th October 03 Client: GE Hydro, Canada Employer: Birlasoft Ltd.
• Description:
GE Hydro makes hydroelectric generation products such as turbines and generators for its customers worldwide. It handles projects of varying size and complexity, from the large hydro projects to mini-Hydro projects and part sales. GE Hydro initiated this project “Digitization of Cost/Price Estimating Application (CPEA)” to automate, centralize and standardize the cost/price estimating process of its products across GE Hydro locations (Europe and Americas). Currently estimation is done using Excel worksheets and manual processes. GE Hydro data warehouse will provide the standardized PBS, CMS data and Sourcing Budget to CPEA. . Once the manual testing of the individual screens is done the performance testing start using the Load runner
• Role
• Test Planning – Creation of test Plans and Test Scripts
• Execution of Test Scripts
• Defect Tracking
• Done performance testing
Project: AGC eCLASS: Internet based Credit Line Automated Sales System.
2nd May 03 to 27th August 03 Client: GE CFS, Australia Employer: Birlasoft Ltd.
• Description:
eCLASS is an Internet based system that enables retailers to submit AGC CreditLine applications and sales authorizations for new and existing accounts, via a series of web browser screens. By using eCLASS, retailers are able to send AGC CreditLine applications to their customers to AGC, have these applications scored by BACS, and for the AGC response to be returned to the retailer, all happening while the customer is in the retailer’s store. . Once the manual testing of the individual screens is done the performance testing start using the Load runner
• Role
• Fully understanding the auto-decision process of the Credit industry.
• Test Planning – Creation of Master Test Plan, Detailed Test Plan and Test Cases
• Execution of Test Scripts
• Done performance testing
Project: AGC eCLASS: Internet based Credit Line Automated Sales System.
31st January 03 to 29th April 03 Client: GE CFS, New Zealand Employer: Birlasoft Ltd.
• Description:
eCLASS is an Internet based system that enables retailers to submit AGC CreditLine applications and sales authorizations for new and existing accounts, via a series of web browser screens. By using eCLASS, retailers are able to send AGC CreditLine applications to their customers to AGC, have these applications scored by BACS, and for the AGC response to be returned to the retailer, all happening while the customer is in the retailer’s store. . Once the manual testing of the individual screens is done the performance testing start using the Load runner
• Role
• Fully understanding the auto-decision process of the Credit industry.
• Test Planning – Creation of Master Test Plan, Detailed Test Plan and Test Cases
• Execution of Test Scripts
• Done performance testing
Project: AGC CLASS: Client-Server based Credit Line Automated Sales System.
3rd October 02 to 29th January 03 Client: GE CFS, Australia Employer: Birlasoft Ltd.
• Description:
CLASS is a DOS- based system that supports AGC’s CreditLine application process channels. The CLASS application resides on the merchant’s PC, acts as the front-end to AGC’s online systems, capturing and validating data. Part of the installation is a communications program which will allow the Introducer’s PC to dial-up and send the application to the AGC Host via AUSTPAC and RAPID (AGC’s middle tier gateway) and then process the AGC response. This includes an option to print the loan documents (whose templates are locally stored) to be printed at the Introducer’s PC for approved loan applications. . Once the manual testing of the individual screens is done the performance testing start using the Load runner
• Role
• Fully understanding the auto-decision process of the Credit industry.
• Test Planning – Creation of Master Test Plan, Detailed Test Plan and Test Cases
• Execution of Test Scripts
• Done performance testing
Project: AMO: Asset Management System
6th August 02 to 30th September 02 Client: GE Capital-EEF, UK Employer: Birlasoft Ltd.
• Description:
The Asset Management Organization (AMO) department mainly uses the system to capture information about Contract, Invoice and Asset information supported by Product Catalogue, RV Matrices, Exchange Rates, Customer, Supplier and Salesperson details. The Team size was 3. . Once the manual testing of the individual screens is done the performance testing start using the Load runner
• Role
• Test Planning – Creation of test Plans and Test Scripts
• Execution of Test Scripts
• Defect Tracking
• Done performance testing
• Environment
Windows 2000, Test Director
EDUCATIONAL:
Master of Computer Applications July-2002
UPC Autonomous Institution, Varanasi (Affiliated to Purvanchal U.P. State University) granted by University Grand Commission of India.
Bachelor of Science - 1998
UPC Autonomous Institution, Varanasi (affiliated to Purvanchal U.P. State University)
TECHNICAL EXPERTISE:
Platform
Packages : MS-Windows 2000/98/95, Windows server 2008,
Ms Office, Expertise in Excel & Pivot table
Automation : Load Runner 7.51,Topaz 4.5,sitescope 7.8
Test Management : TestDirector 7.2 , Mercury quality Center
Bug Tracking Tool : Devtrack
PERSONAL DETAILS:
Fathers Name : Dr Chitra Sen Singh
(Ex-Dean of Chemistry Department, UPC, Varanasi)
Nationality : Indian
Date Of Birth : September 01, 1977
Languages Known : English and Hindi
Passport Status : Valid (till 25-12- 2021)
PERMANENT ADDRESS
S-1/2-58, Raj Rajeswari Nagar
Gilat Bazar, Varanasi (UP)
Pin No-221002
REFERENCES :
Furnish upon request